Strategy Business Operations Visa Sponsorship Jobs in Ohio
Ohio's strategy and business operations roles are concentrated in Columbus, Cleveland, and Cincinnati, where employers like Nationwide, Progressive, and Procter & Gamble regularly hire for these functions. International candidates with analytical, planning, or cross-functional operations backgrounds will find active sponsorship activity across financial services, consumer goods, insurance, and healthcare sectors statewide.
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Get Access To All JobsLocation: Holland, OH, United States
Job ID: 88835
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Strategic Accounts Associate
Your main responsibilities
This position follows Pacific Time Zone business hours (10:00 AM–7:00 PM ET) and may be based in any Schindler office across the United States.
The primary function of this position is to review, update, and process Work Order requests submitted by customers utilizing Third Party Work Order Management Systems. This role ensures accurate data entry, timely updates, and seamless coordination between internal teams and external customer platforms to maintain service accuracy and operational efficiency.
ESSENTIAL FUNCTIONS:
- Process a fast paced, high volume of emailed Work Order requests submitted by customers utilizing Third Party Work Order Management Systems, ensuring accurate updates and timely workflow execution.
- Provide courteous, friendly, and efficient customer service via telephone, email, and Work Order communications to both external and internal customers, ensuring consistent, helpful, and solution focused support.
- Provide timely and reliable follow up on all open Work Order requests, maintaining organized tracking and ensuring efficient resolution.
- Serve as a priority customer concierge by coordinating between Schindler service, sales, and management teams to schedule service requests, repair upgrades, testing, proposals, and other customer needs submitted through Third Party Work Order systems.
- Coordinate with Field Staff and Strategic Account Managers to manage customer expectations by monitoring work order SLAs and maintaining clear communication with customers through detailed work order notations.
- Follow the Standard Escalation Procedure to address and resolve open customer concerns promptly and effectively.
- Provide regular reports on open customer requests to both internal and external stakeholders using Microsoft Excel, ensuring accurate data tracking and clear visibility into request status.
- Upload sales proposals to Third Party Work Order systems on behalf of Schindler sales staff and promptly notify sales and superintendent teams when customer responses are received.
- Participate in customer conference calls alongside Strategic Account Managers and Priority customers, providing updates, addressing inquiries, and supporting effective communication.
What you bring
Minimum Education Level: High School Graduate
Other Special Requirements:
- ELEC/MECH Engineering, drawing and BOM
- Manufacturing process, equipment, routing
- Multiple task management and project management
- Problem solving skills or lean six sigma
FUNCTIONAL/TECHNICAL EXPERTISE
- Engineering understanding (mechanical and electrical; print reading)
- Supply Chain and Industrialization knowhow and experience
- Analytical competency (data mining, problem analysis; strong Excel skills) (1-3 years)
- Strong communication and interpersonal skills
- SAP knowledge of material management, including design and implementation
What’s in it for you?
- Fully vested 401k match, up to 7% of total eligible compensation.
- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
- 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
- Safety: Uphold the highest safety standards for all.
- Integrity and Trust: Foster honest, ethical relationships.
- Create Value for the Customer: Deliver innovative, reliable solutions.
- Quality: Ensure excellence in every product and service.
- Commitment to People Development: Nurture our people, they are the heart of our success.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Location: Holland, OH, United States
Job ID: 88835
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Strategic Accounts Associate
Your main responsibilities
This position follows Pacific Time Zone business hours (10:00 AM–7:00 PM ET) and may be based in any Schindler office across the United States.
The primary function of this position is to review, update, and process Work Order requests submitted by customers utilizing Third Party Work Order Management Systems. This role ensures accurate data entry, timely updates, and seamless coordination between internal teams and external customer platforms to maintain service accuracy and operational efficiency.
ESSENTIAL FUNCTIONS:
- Process a fast paced, high volume of emailed Work Order requests submitted by customers utilizing Third Party Work Order Management Systems, ensuring accurate updates and timely workflow execution.
- Provide courteous, friendly, and efficient customer service via telephone, email, and Work Order communications to both external and internal customers, ensuring consistent, helpful, and solution focused support.
- Provide timely and reliable follow up on all open Work Order requests, maintaining organized tracking and ensuring efficient resolution.
- Serve as a priority customer concierge by coordinating between Schindler service, sales, and management teams to schedule service requests, repair upgrades, testing, proposals, and other customer needs submitted through Third Party Work Order systems.
- Coordinate with Field Staff and Strategic Account Managers to manage customer expectations by monitoring work order SLAs and maintaining clear communication with customers through detailed work order notations.
- Follow the Standard Escalation Procedure to address and resolve open customer concerns promptly and effectively.
- Provide regular reports on open customer requests to both internal and external stakeholders using Microsoft Excel, ensuring accurate data tracking and clear visibility into request status.
- Upload sales proposals to Third Party Work Order systems on behalf of Schindler sales staff and promptly notify sales and superintendent teams when customer responses are received.
- Participate in customer conference calls alongside Strategic Account Managers and Priority customers, providing updates, addressing inquiries, and supporting effective communication.
What you bring
Minimum Education Level: High School Graduate
Other Special Requirements:
- ELEC/MECH Engineering, drawing and BOM
- Manufacturing process, equipment, routing
- Multiple task management and project management
- Problem solving skills or lean six sigma
FUNCTIONAL/TECHNICAL EXPERTISE
- Engineering understanding (mechanical and electrical; print reading)
- Supply Chain and Industrialization knowhow and experience
- Analytical competency (data mining, problem analysis; strong Excel skills) (1-3 years)
- Strong communication and interpersonal skills
- SAP knowledge of material management, including design and implementation
What’s in it for you?
- Fully vested 401k match, up to 7% of total eligible compensation.
- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
- 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
- Safety: Uphold the highest safety standards for all.
- Integrity and Trust: Foster honest, ethical relationships.
- Create Value for the Customer: Deliver innovative, reliable solutions.
- Quality: Ensure excellence in every product and service.
- Commitment to People Development: Nurture our people, they are the heart of our success.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Strategy Business Operations Job Roles in Ohio
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Search Strategy Business Operations Jobs in OhioStrategy Business Operations Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for strategy business operations roles in Ohio?
Several large Ohio-headquartered employers have documented H-1B visa sponsorship histories for strategy and business operations roles. These include Nationwide Insurance and Huntington Bancshares in Columbus, Progressive Corporation in Mayfield Village, KeyCorp in Cleveland, and Procter & Gamble in Cincinnati. Major consulting firms and hospital systems operating across Ohio also file sponsorship petitions for these functions regularly.
Which visa types are most common for strategy business operations roles in Ohio?
The H-1B is the most common visa for strategy and business operations positions in Ohio, as these roles typically require a bachelor's degree or higher in business, economics, finance, or a related field, satisfying the specialty occupation requirement. Candidates already in the U.S. on OPT or STEM OPT extension may also transition into sponsored status. The TN visa is available to Canadian and Mexican nationals in qualifying business analyst categories.
Which cities in Ohio have the most strategy business operations sponsorship jobs?
Columbus is Ohio's primary hub for strategy and business operations sponsorship, driven by its concentration of insurance, financial services, and technology employers. Cleveland follows, with strength in healthcare systems, banking, and professional services. Cincinnati rounds out the top three, particularly for consumer goods and manufacturing strategy roles. Smaller markets like Dayton and Akron have more limited but still active sponsorship activity tied to specific industry clusters.
How to find strategy business operations visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse strategy and business operations roles in Ohio without sorting through positions that don't offer sponsorship. You can search by location and role type to surface opportunities at Ohio employers actively hiring international candidates. This is particularly useful for narrowing down roles in Columbus, Cleveland, and Cincinnati where sponsorship activity is highest.
Are there state-specific considerations for strategy business operations sponsorship in Ohio?
Ohio's prevailing wage requirements follow the Department of Labor's standard wage levels, which employers must meet when filing an H-1B Labor Condition Application. Strategy and business operations roles are typically classified under management analyst or operations research analyst occupational codes, each carrying its own prevailing wage threshold that varies by metro area within Ohio. Columbus generally carries higher prevailing wages than smaller Ohio markets, which can influence where employers concentrate their sponsorship filings.
What is the prevailing wage for sponsored strategy business operations jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.