Customer Success Director Visa Sponsorship Jobs in Oregon
Oregon's customer success director roles are concentrated in Portland's technology and software sector, with companies like Salesforce, Oracle, and a growing cluster of SaaS startups actively hiring senior CS leadership. Visa sponsorship at the director level is available but competitive, typically requiring demonstrated team leadership and enterprise account management experience.
Find Customer Success Director JobsOverview
Showing 5 of 52+ Customer Success Director Jobs in Oregon with Visa Sponsorship
See all 52+ Customer Success Director Jobs in Oregon with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Director Jobs in Oregon with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Customer Success Manager - Remote
ABOUT THE ROLE:
You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You'll keep things moving after calls, stay close to how each account is doing, and give the rest of the team a clear view of where things stand. The CSMs who thrive here are the ones who like to get ahead of things and bring a thoughtful, organized energy to everything they do.
WHO WE ARE:
HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely.
Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up.
WHAT YOU'LL DO:
Customer Communication & Coordination
- Manage ongoing communication across your portfolio: regular check-ins, status updates, and account emails.
- Join customer calls, take notes, keep things on track, and make sure every action item is captured and assigned.
- Own all follow-up after calls; track who owns what internally and make sure things actually get done.
- Handle scheduling coordination so the rest of the team doesn't have to.
Internal Operations
- Keep Jira tickets current, correctly labeled, and moving.
- Maintain accurate health notes and scores so the team always has a real view of account status.
- Proactively keep the VP of Customer Success informed on account health, risks, and anything that needs visibility or escalation.
Cross-Functional Collaboration
- Work alongside the Solution Architect team during onboarding. The SA handles technical setup; you own the customer relationship and make sure nothing gets lost in the transition from Sales.
- Partner with Technical Support Engineering on issues. Triage what comes in, route it to the right TSE, and own customer communication while it's being resolved.
- Keep Account Directors informed ahead of renewals, flag at-risk accounts early, and surface upsell opportunities for them to run with. Be the source of truth on day-to-day account context.
Onboarding & Adoption
- Help new customers see value quickly. Onboarding doesn't end when the contract is signed.
- Monitor product adoption and flag low engagement before it becomes a problem.
- Own customer communication during escalations.
WHO YOU ARE:
- 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company.
- Experience managing enterprise accounts across technical and executive stakeholders.
- Exceptionally organized, with a track record of keeping follow-ups and action items from slipping.
- Strong written and verbal communication skills; clear customer emails, productive calls, clean internal handoffs.
- Proactive, you stay ahead of accounts rather than waiting for customers to come to you.
- Familiarity with tools like Jira or Salesforce is a plus.
- Background in cybersecurity or AI/ML is a plus, but not required.
WHY HIDDENLAYER?
We just raised $100M in Series B funding led by Delta-v Capital, with backing from Morgan Stanley, Microsoft's venture arm, Booz Allen Hamilton, and others. It's a validation of what we've built: 10x revenue growth, 50+ new enterprise customers, and deployments across defense, finance, and the world's largest AI platforms. This funding goes straight into expanding our platform and GTM capabilities, and into growing our team globally.
Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including:
- Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses.
- Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings.
- Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays.
- Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events.
- Diversity, Equity, and Inclusion: We are committed to building a diverse team with individuals from various backgrounds, experiences, abilities, and perspectives, and we are proud to be an equal opportunity employer.
HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
INTRODUCTION
Customer Success Manager - Remote
ABOUT THE ROLE:
You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You'll keep things moving after calls, stay close to how each account is doing, and give the rest of the team a clear view of where things stand. The CSMs who thrive here are the ones who like to get ahead of things and bring a thoughtful, organized energy to everything they do.
WHO WE ARE:
HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely.
Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up.
WHAT YOU'LL DO:
Customer Communication & Coordination
- Manage ongoing communication across your portfolio: regular check-ins, status updates, and account emails.
- Join customer calls, take notes, keep things on track, and make sure every action item is captured and assigned.
- Own all follow-up after calls; track who owns what internally and make sure things actually get done.
- Handle scheduling coordination so the rest of the team doesn't have to.
Internal Operations
- Keep Jira tickets current, correctly labeled, and moving.
- Maintain accurate health notes and scores so the team always has a real view of account status.
- Proactively keep the VP of Customer Success informed on account health, risks, and anything that needs visibility or escalation.
Cross-Functional Collaboration
- Work alongside the Solution Architect team during onboarding. The SA handles technical setup; you own the customer relationship and make sure nothing gets lost in the transition from Sales.
- Partner with Technical Support Engineering on issues. Triage what comes in, route it to the right TSE, and own customer communication while it's being resolved.
- Keep Account Directors informed ahead of renewals, flag at-risk accounts early, and surface upsell opportunities for them to run with. Be the source of truth on day-to-day account context.
Onboarding & Adoption
- Help new customers see value quickly. Onboarding doesn't end when the contract is signed.
- Monitor product adoption and flag low engagement before it becomes a problem.
- Own customer communication during escalations.
WHO YOU ARE:
- 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company.
- Experience managing enterprise accounts across technical and executive stakeholders.
- Exceptionally organized, with a track record of keeping follow-ups and action items from slipping.
- Strong written and verbal communication skills; clear customer emails, productive calls, clean internal handoffs.
- Proactive, you stay ahead of accounts rather than waiting for customers to come to you.
- Familiarity with tools like Jira or Salesforce is a plus.
- Background in cybersecurity or AI/ML is a plus, but not required.
WHY HIDDENLAYER?
We just raised $100M in Series B funding led by Delta-v Capital, with backing from Morgan Stanley, Microsoft's venture arm, Booz Allen Hamilton, and others. It's a validation of what we've built: 10x revenue growth, 50+ new enterprise customers, and deployments across defense, finance, and the world's largest AI platforms. This funding goes straight into expanding our platform and GTM capabilities, and into growing our team globally.
Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including:
- Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses.
- Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings.
- Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays.
- Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events.
- Diversity, Equity, and Inclusion: We are committed to building a diverse team with individuals from various backgrounds, experiences, abilities, and perspectives, and we are proud to be an equal opportunity employer.
HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Customer Success Director Job Roles in Oregon
See all 52+ Customer Success Director Jobs in Oregon
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Success Director Jobs in OregonCustomer Success Director Jobs in Oregon: Frequently Asked Questions
Which companies sponsor visas for customer success directors in Oregon?
Portland-based technology employers are the primary sponsors for customer success director roles in Oregon. Companies with established engineering and go-to-market operations in the state, including Salesforce, Oracle, and Daimler Trucks North America, have filed H-1B visa sponsorships for senior customer-facing roles. SaaS companies headquartered or with significant Oregon offices, such as Viewpoint Construction Software and Puppet, also appear in Department of Labor disclosure data for similar positions.
Which visa types are most common for customer success director roles in Oregon?
The H-1B is the most common visa for customer success director roles in Oregon because the position typically requires a bachelor's degree in business, computer science, or a related field and involves specialized knowledge of software products or enterprise systems. L-1A intracompany transferee visas are also relevant for directors moving from a foreign affiliate into a U.S.-based managerial role with the same employer. O-1 visa classification is occasionally used for candidates with documented exceptional achievement in customer success leadership.
Which cities in Oregon have the most customer success director sponsorship jobs?
Portland accounts for the large majority of customer success director sponsorship opportunities in Oregon, driven by its established technology and software industry presence. The broader Portland metro area, including Beaverton and Hillsboro, adds further concentration given Intel's campus and supporting software vendors in that corridor. Eugene sees occasional openings tied to university-adjacent technology companies, but Portland remains the center of director-level CS hiring with visa sponsorship in the state.
How to find customer success director visa sponsorship jobs in Oregon?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success director openings in Oregon without sorting through roles that won't consider international candidates. Because director-level CS positions in Oregon are concentrated among a relatively small set of technology employers, setting up a targeted search on Migrate Mate for Oregon and the customer success director role type helps surface active sponsoring employers quickly rather than relying on broad searches.
What should international candidates know about customer success director roles and visa sponsorship in Oregon?
Customer success director roles in Oregon are classified as specialty occupations under H-1B standards, but employers will expect candidates to demonstrate direct management experience and a measurable track record with enterprise accounts before committing to sponsorship at the director level. Oregon does not impose additional state-level visa requirements, but the Department of Labor prevailing wage obligations mean employers must offer compensation meeting the wage level appropriate for a director-level position in the Portland metropolitan statistical area, which is the benchmark used for most Oregon filings.
What is the prevailing wage for sponsored customer success director jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.