Quality Supervisor Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's manufacturing, food processing, and pharmaceutical sectors drive steady demand for quality supervisors, with major employers concentrated in Philadelphia, Pittsburgh, and the Lehigh Valley. Companies like Hershey, Merck, and Carpenter Technology have histories of sponsoring skilled workers, making Pennsylvania a viable target for international candidates in quality roles.
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CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Quality Distribution & Logistics team, within Mattel’s Quality, Trust & Impact organization, ensures product quality, safety, and compliance throughout distribution center operations across Mattel brands. The team is responsible for quality inspections, audits, product investigations, inventory quality controls, and corrective action management to ensure only compliant, customer-ready products enter or return to inventory. Through strong partnerships with operations, logistics, and customer teams, we help maintain Mattel’s commitment to delivering safe, trusted, and high-quality products to consumers around the world.
Job Description
The Quality Assurance Supervisor, reporting to the Quality Manager, Distribution & Logistics, will lead day-to-day quality operations within Mattel’s distribution center network. This role is responsible for supervising quality personnel, driving compliance with Mattel quality standards, overseeing product inspections and rework activities, and ensuring customer-specific quality requirements are consistently met. The ideal candidate will combine strong operational leadership with analytical problem-solving skills to drive continuous improvement, enhance product quality, and support a best-in-class customer experience.
What Your Impact Will Be:
- Lead, coach, and develop a team of quality associates, fostering a culture of accountability, safety, inclusion, and continuous improvement.
- Manage all supervisory responsibilities including hiring, training, performance management, employee development, and workforce planning.
- Ensure compliance with Mattel quality standards, policies, procedures, and safety requirements across distribution center operations.
- Oversee quality inspection programs including inbound, outbound, DTC, B2B, quarterly audits, spot checks, and customer-specific quality requirements.
- Manage quarantine, rework, disposition, and containment activities for nonconforming products.
- Develop and maintain quality metrics, KPI reporting, dashboards, and performance monitoring processes.
- Conduct root cause investigations using structured problem-solving methodologies and drive corrective and preventive actions.
- Support consumer complaint investigations, field quality issues, and product defect analysis to identify trends and improve product performance.
- Partner with operations, inventory, logistics, customer service, and vendor partners to resolve quality concerns and improve processes.
- Support supplier and value-added services (VAS) quality activities, including material evaluations, audits, and supplier feedback.
- Create, implement, and maintain training programs, standard work instructions, and quality documentation.
- Monitor inventory quality controls, cycle counts, transfers, adjustments, and audit activities to ensure inventory accuracy and compliance.
- Lead and participate in continuous improvement initiatives focused on quality, efficiency, scalability, and customer satisfaction.
- Serve as the primary site contact for quality-related inquiries from internal stakeholders, customers, and external partners.
- Perform additional duties and special projects as assigned.
Qualifications
Required Qualifications
- 3+ years of experience in quality, manufacturing, logistics, warehouse, or operational leadership role.
- Experience leading teams and managing employee performance in a fast-paced operational environment.
- Experience with quality systems, inspections, audits, corrective actions, and quality documentation.
- Strong analytical and problem-solving skills with the ability to investigate issues and make data-driven decisions.
- Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively across multiple functions and locations.
- Ability to read, interpret, and apply procedures, reports, safety requirements, and operational documentation.
- Ability to lift up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods in a warehouse environment.
Preferred Qualifications
- Bachelor's degree in Quality, Engineering, Supply Chain, Operations, Business, or a related field.
- Experience in warehouse, distribution, logistics, or consumer products environments.
- Experience with Warehouse Management Systems (WMS).
- Knowledge of Quality Management Systems (QMS).
- Familiarity with consumer product safety, regulatory compliance, and quality standards.
- Experience conducting root cause analysis using methodologies such as 5 Whys, Fishbone, or similar tools.
- Bilingual in English and Spanish.
Key Competencies
- Strong attention to detail.
- Effective leadership and coaching skills.
- Excellent organizational and prioritization abilities.
- Customer-focused mindset.
- Ability to manage multiple priorities in a dynamic environment.
- Strong collaboration and relationship-building skills.
- Proactive approach to identifying risks and driving solutions.
Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.
Company Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Quality Distribution & Logistics team, within Mattel’s Quality, Trust & Impact organization, ensures product quality, safety, and compliance throughout distribution center operations across Mattel brands. The team is responsible for quality inspections, audits, product investigations, inventory quality controls, and corrective action management to ensure only compliant, customer-ready products enter or return to inventory. Through strong partnerships with operations, logistics, and customer teams, we help maintain Mattel’s commitment to delivering safe, trusted, and high-quality products to consumers around the world.
Job Description
The Quality Assurance Supervisor, reporting to the Quality Manager, Distribution & Logistics, will lead day-to-day quality operations within Mattel’s distribution center network. This role is responsible for supervising quality personnel, driving compliance with Mattel quality standards, overseeing product inspections and rework activities, and ensuring customer-specific quality requirements are consistently met. The ideal candidate will combine strong operational leadership with analytical problem-solving skills to drive continuous improvement, enhance product quality, and support a best-in-class customer experience.
What Your Impact Will Be:
- Lead, coach, and develop a team of quality associates, fostering a culture of accountability, safety, inclusion, and continuous improvement.
- Manage all supervisory responsibilities including hiring, training, performance management, employee development, and workforce planning.
- Ensure compliance with Mattel quality standards, policies, procedures, and safety requirements across distribution center operations.
- Oversee quality inspection programs including inbound, outbound, DTC, B2B, quarterly audits, spot checks, and customer-specific quality requirements.
- Manage quarantine, rework, disposition, and containment activities for nonconforming products.
- Develop and maintain quality metrics, KPI reporting, dashboards, and performance monitoring processes.
- Conduct root cause investigations using structured problem-solving methodologies and drive corrective and preventive actions.
- Support consumer complaint investigations, field quality issues, and product defect analysis to identify trends and improve product performance.
- Partner with operations, inventory, logistics, customer service, and vendor partners to resolve quality concerns and improve processes.
- Support supplier and value-added services (VAS) quality activities, including material evaluations, audits, and supplier feedback.
- Create, implement, and maintain training programs, standard work instructions, and quality documentation.
- Monitor inventory quality controls, cycle counts, transfers, adjustments, and audit activities to ensure inventory accuracy and compliance.
- Lead and participate in continuous improvement initiatives focused on quality, efficiency, scalability, and customer satisfaction.
- Serve as the primary site contact for quality-related inquiries from internal stakeholders, customers, and external partners.
- Perform additional duties and special projects as assigned.
Qualifications
Required Qualifications
- 3+ years of experience in quality, manufacturing, logistics, warehouse, or operational leadership role.
- Experience leading teams and managing employee performance in a fast-paced operational environment.
- Experience with quality systems, inspections, audits, corrective actions, and quality documentation.
- Strong analytical and problem-solving skills with the ability to investigate issues and make data-driven decisions.
- Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively across multiple functions and locations.
- Ability to read, interpret, and apply procedures, reports, safety requirements, and operational documentation.
- Ability to lift up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods in a warehouse environment.
Preferred Qualifications
- Bachelor's degree in Quality, Engineering, Supply Chain, Operations, Business, or a related field.
- Experience in warehouse, distribution, logistics, or consumer products environments.
- Experience with Warehouse Management Systems (WMS).
- Knowledge of Quality Management Systems (QMS).
- Familiarity with consumer product safety, regulatory compliance, and quality standards.
- Experience conducting root cause analysis using methodologies such as 5 Whys, Fishbone, or similar tools.
- Bilingual in English and Spanish.
Key Competencies
- Strong attention to detail.
- Effective leadership and coaching skills.
- Excellent organizational and prioritization abilities.
- Customer-focused mindset.
- Ability to manage multiple priorities in a dynamic environment.
- Strong collaboration and relationship-building skills.
- Proactive approach to identifying risks and driving solutions.
Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.
Quality Supervisor Job Roles in Pennsylvania
See all 59+ Quality Supervisor Jobs in Pennsylvania
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Search Quality Supervisor Jobs in PennsylvaniaQuality Supervisor Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for quality supervisors in Pennsylvania?
Pennsylvania employers with documented H-1B visa sponsorship histories in quality and operations roles include Merck (Upper Gwynedd), Carpenter Technology (Reading), and large food manufacturers in the Hershey and Lancaster County corridor. Pharmaceutical and specialty materials companies in the state tend to sponsor more frequently than general manufacturing firms, given the regulatory complexity of their quality functions.
Which visa types are most common for quality supervisor roles in Pennsylvania?
The H-1B is the most common visa for quality supervisors in Pennsylvania, particularly for roles requiring a degree in engineering, chemistry, or a related field. TN visas are an option for Canadian and Mexican nationals in qualifying engineering disciplines. Candidates already holding an H-1B through a prior employer can transfer sponsorship to a new Pennsylvania employer without re-entering the lottery.
Which cities in Pennsylvania have the most quality supervisor sponsorship jobs?
Philadelphia and its surrounding suburbs (including Upper Gwynedd and West Point) concentrate the most sponsorship activity, driven by a dense pharmaceutical and life sciences presence. Pittsburgh adds sponsorship opportunities through advanced manufacturing and materials firms. The Lehigh Valley, anchored by logistics and specialty manufacturing operations, is a growing secondary market for quality supervisor roles.
How to find quality supervisor visa sponsorship jobs in Pennsylvania?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Pennsylvania employers actively hiring quality supervisors and willing to sponsor. Rather than sorting through general job boards, you can focus on roles where sponsorship is confirmed, which is particularly useful given that quality supervisor sponsorship varies significantly by industry sector and company size in this state.
Are there state-specific considerations for quality supervisor visa sponsorship in Pennsylvania?
Pennsylvania's concentration of FDA-regulated manufacturers means quality supervisor roles often require familiarity with GMP (Good Manufacturing Practice) standards, which can strengthen an H-1B petition by demonstrating the specialized nature of the position. Employers filing LCAs for quality supervisors must meet Department of Labor prevailing wage requirements, which differ by county, so positions in the Philadelphia metro typically reflect higher wage obligations than rural Pennsylvania locations.
What is the prevailing wage for sponsored quality supervisor jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.