Insurance Visa Sponsorship Jobs in Puerto Rico
Puerto Rico's insurance sector offers unique visa sponsorship opportunities, particularly in San Juan's financial district where companies like Triple-S, MAPFRE, and Universal Insurance Group maintain major operations. The island's position as a bridge between U.S. and Latin American markets creates demand for bilingual insurance professionals in underwriting, claims, and risk management roles.
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Get Access To All JobsINTRODUCTION
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Intake Analyst (FNOL) in the Claims Department to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How You Will Create An Impact
This role is responsible for handling initial claim reports from policyholders, agents and third parties and ensuring timely and accurate claim setup into claims management system to facilitate smooth claims processing. Some of the key responsibilities of this position include:
Key Responsibilities
- Monitor FNOL inbox.
- Capture complete and accurate information about incidents, damage and parties involved into claims management system with high accuracy.
- Create detailed, clear notes documenting claims information.
- Assign claims to appropriate team based on claim types and complexity.
- Assists with claims payments occasionally.
- Identify potential fraud indicators and escalate appropriately.
- Follow established workflows and procedures.
- Meeting productivity targets while maintaining accuracy standards.
- Participate in quality assurance reviews.
- Any other job related responsibility / project required by AIG.
WHAT YOU’LL NEED TO SUCCEED
The ideal candidate should enjoy working in a fast-paced, dynamic environment with constant change and possess the following skills:
Qualifications
- Associate's degree or equivalent of a combination of experience and studies.
- Experience in customer service role.
- Strong computer skills and ability to navigate multiple systems, including MS Outlook, Teams, Excel, Word.
- Detail-oriented with strong data entry accuracy.
- Fully bilingual. Must be able to communicate fluently in Spanish and English (oral and written).
Skills
- Data entry accuracy and speed
- Basic knowledge of insurance terminology and concepts (preferred).
- Clear verbal and written communication
- Empathy and customer service orientation
- Problem solving skills for unusual situations
- Prioritization skills
- Adaptability
- Team Collaboration
Ready to prove your potential? We would love to hear from you. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area
CL - Claims
AIG LATIN AMERICA I I
INTRODUCTION
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Intake Analyst (FNOL) in the Claims Department to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How You Will Create An Impact
This role is responsible for handling initial claim reports from policyholders, agents and third parties and ensuring timely and accurate claim setup into claims management system to facilitate smooth claims processing. Some of the key responsibilities of this position include:
Key Responsibilities
- Monitor FNOL inbox.
- Capture complete and accurate information about incidents, damage and parties involved into claims management system with high accuracy.
- Create detailed, clear notes documenting claims information.
- Assign claims to appropriate team based on claim types and complexity.
- Assists with claims payments occasionally.
- Identify potential fraud indicators and escalate appropriately.
- Follow established workflows and procedures.
- Meeting productivity targets while maintaining accuracy standards.
- Participate in quality assurance reviews.
- Any other job related responsibility / project required by AIG.
WHAT YOU’LL NEED TO SUCCEED
The ideal candidate should enjoy working in a fast-paced, dynamic environment with constant change and possess the following skills:
Qualifications
- Associate's degree or equivalent of a combination of experience and studies.
- Experience in customer service role.
- Strong computer skills and ability to navigate multiple systems, including MS Outlook, Teams, Excel, Word.
- Detail-oriented with strong data entry accuracy.
- Fully bilingual. Must be able to communicate fluently in Spanish and English (oral and written).
Skills
- Data entry accuracy and speed
- Basic knowledge of insurance terminology and concepts (preferred).
- Clear verbal and written communication
- Empathy and customer service orientation
- Problem solving skills for unusual situations
- Prioritization skills
- Adaptability
- Team Collaboration
Ready to prove your potential? We would love to hear from you. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area
CL - Claims
AIG LATIN AMERICA I I
Insurance Job Roles in Puerto Rico
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Search Insurance Jobs in Puerto RicoInsurance Jobs in Puerto Rico: Frequently Asked Questions
Which insurance companies in Puerto Rico sponsor work visas?
Major sponsors include Triple-S Management, MAPFRE Puerto Rico, Universal Insurance Group, and Cooperativa de Seguros Múltiples. Many multinational insurers with San Juan offices also sponsor visas, particularly for actuarial, underwriting, and bilingual customer service positions that serve both local and Caribbean markets.
How to find insurance visa sponsorship jobs in Puerto Rico?
Use Migrate Mate to search specifically for insurance positions in Puerto Rico that offer visa sponsorship. The platform filters jobs by industry and location, showing which employers have previously sponsored visas for insurance roles. Focus on positions requiring bilingual skills or Caribbean market expertise, as these are particularly valued by Puerto Rican insurers.
What visa types are most common for insurance jobs in Puerto Rico?
H-1B visas dominate for actuarial, underwriting, and risk management positions requiring specialized knowledge. TN visas work for Canadian and Mexican professionals in qualifying insurance roles. Some companies also sponsor L-1 visas for internal transfers, particularly when expanding operations between Puerto Rico and mainland U.S. offices.
Which Puerto Rican cities have the most insurance visa sponsorship opportunities?
San Juan concentrates the majority of opportunities, housing major insurers' headquarters in the financial district and Hato Rey area. Bayamón and Guaynabo also host significant insurance operations. Smaller opportunities exist in Ponce and Caguas, but San Juan metropolitan area remains the primary hub for visa-sponsoring insurance employers.
Are there special considerations for insurance visa jobs in Puerto Rico?
Puerto Rico follows federal prevailing wage requirements, but local market conditions may affect compensation packages. Bilingual Spanish-English fluency is often required or strongly preferred. The island's unique regulatory environment, combining federal oversight with local insurance laws, creates demand for professionals familiar with both U.S. and Caribbean insurance practices.
What is the prevailing wage for sponsored insurance jobs in Puerto Rico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.