Patient Service Specialist Visa Sponsorship Jobs in Rhode Island
Rhode Island's patient service specialist jobs are concentrated at major health systems like Lifespan Health, Care New England, and Brown Medicine, with the Providence metro anchoring most hiring activity. International candidates seeking visa sponsorship will find the strongest opportunities at large hospital networks, which have more established immigration sponsorship infrastructure than smaller clinics.
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ABOUT THE ROLE
The Medical Assistant Supervisor will oversee a team of Medical Assistants, including Lead Medical Assistants, with the goal of providing high quality patient care and promoting staff satisfaction. They will manage medical assistant staff training, hiring and termination, daily operations, productivity, and outreach, and will coordinate scheduling to ensure provider coverage. The Medical Assistant Supervisor, in collaboration with the Nurse Manager, will be responsible for rolling out new workflows, developing processes that lead to decreased errors and promote safe practices. They will develop practical solutions and systems to address problems in a timely manner. The Medical Assistant Supervisor will be responsible for monitoring clinical quality reports and will develop sustainable processes that improve outcomes. They will assist the care team with meeting standards of care for quality and safety consistent with federal, state and accreditation guidelines. The Medical Assistant Supervisor will work under the supervision of the Nurse Managers toward providing leadership in support of high staff morale, productivity, and retention and will fulfill the role of staff Medical Assistant as needed.
WHAT YOU’LL DO
- Manages Medical Assistant (MA) scheduling and staffing to ensure provider/team coverage
- Establishes a working relationship with the Site Practice Director/Manager and any site clinical program managers to address changes in provider schedules that affect Medical Assistant Staffing.
- Responsible for the hiring and onboarding of new medical assistant staff, works with Lead MAs and Mentors to ensure consistent new hire training and utilization of the New Hire MA Manual
- Acts as a liaison with MA technical training programs with a goal of recruiting highly qualified candidates for MA employment
- Build and maintain high levels of productivity, quality, morale, and patient service within the department
- Will work with Lead MAs, Nursing Management, and site Medical Directors to ensure high performing and well-suited provider/MA teams
- Works with nursing leadership, human resources, the employee health nurse, and others across THC to ensure staff compliance with competencies, CLIA, BLS, etc.
- Responsible for annual reviews, and maintains a resource for annual review feedback and provides input related to MA staff performance
- Engages Lead MAs in team decision making and promotes consistency across Lead MA teams at the site
- Represents and provides a voice for Medical Assistants organizationally and with site leadership
- Coordinates and leads MA meetings along with Lead MA and Nursing Leadership team
- Maintains and keeps the Office 365 MA site group, One Note and/or calendar up-to-date
- Manages oversight of MA special projects and assignments with the support of Lead MA team
- Works with nursing management in establishing, promoting, and upholding behavioral expectations based on THC guidelines
- Maintain practice standards according to OSHA and HIPPA guidelines
- Meeting departmental quality and productivity goals in support of Thundermist strategic plan
- Will assist with the reporting and resolution of event reports as needed
WHAT WE’RE LOOKING FOR
You’re organized, people-focused, and cool under pressure. You bring strong communication skills, sharp attention to detail.
Required Qualifications:
- Hold current Certified Medical Assistant Certificate, or working toward certification
- Ability to communicate effectively; written and verbal
- Work collaboratively across all disciplines
- Job knowledge: broad knowledge base of relevant professional, technical, and clinical information in assigned department.
- Strong leadership, mentoring and problem-solving skills
- BLS/CPR Certification
- Successfully complete (oral and written) competency for CLIA waived testing
- Strong customer service skills
- Microsoft Office Experience
Preferred Qualifications:
- Management and/or supervisory experience
- Expertise in Microsoft Excel
- eClinicalWorks experience
- Candidates who do not meet all of the preferred qualifications are encouraged to apply.
SCHEDULE & LOCATIONS
This is a Fulltime position at our Woonsocket location. Clinical operations run 8:00 a.m. to 8:00 p.m., Monday through Friday and 8:00 a.m. to 5:00 p.m. Saturday and Sunday. You'll work shifts within those hours on a rotating schedule that includes evenings, weekends, and holidays. Occasional overtime may be required during vacation periods or staffing shortages.
WORK ENVIRONMENT
You’ll work entirely onsite in a medical office setting at our Woonsocket location.
- Moderate physical activity, walking, standing, stooping, and occasional lifting. Potential exposure to blood-borne pathogens, infectious diseases i.e. respiratory (Tuberculosis), and biohazardous materials.
- Manual dexterity for injections, computer use. Organization skills, neatness; knowledge of safety and infection control standards of practice
OUR VALUES
Everything we do at Thundermist is guided by five core values: Integrity, Innovation, Excellence, Community, and Caring. If those resonate with you, you’ll feel at home here.
Ready to join a team that truly cares?
Apply today.
Thundermist Health Center is an equal opportunity employer.
We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,
Patient Service Specialist Job Roles in Rhode Island
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Search Patient Service Specialist Jobs in Rhode IslandPatient Service Specialist Jobs in Rhode Island: Frequently Asked Questions
Which companies sponsor visas for patient service specialists in Rhode Island?
The most consistent visa sponsors for patient service specialists in Rhode Island are large health systems: Lifespan Health (which operates Rhode Island Hospital, The Miriam Hospital, and Newport Hospital), Care New England, and Brown Medicine. These organizations have dedicated HR and immigration infrastructure that smaller independent practices typically lack, making them the most realistic targets for international candidates seeking sponsorship.
Which visa types are most common for patient service specialist roles in Rhode Island?
Patient service specialist roles generally require direct patient interaction and administrative healthcare experience rather than a highly specialized degree, which makes H-1B visa sponsorship less straightforward for this title. Some employers sponsor H-1B visas when the role requires a bachelor's degree in healthcare administration or a related field. Candidates with TN visa or E-3 visa eligibility may have an easier path. Always confirm the specific educational requirements with the employer before applying.
Which cities in Rhode Island have the most patient service specialist sponsorship jobs?
Providence is by far the dominant market, home to Rhode Island Hospital, The Miriam Hospital, and the main campuses of Care New England and Brown Medicine. Pawtucket and Warwick also have meaningful concentrations of healthcare employer locations within those same networks. Smaller cities like Woonsocket and Newport have hospital facilities but significantly fewer sponsorship opportunities given their smaller administrative footprints.
How to find patient service specialist visa sponsorship jobs in Rhode Island?
Migrate Mate is built specifically for international candidates searching for visa-sponsored roles. You can filter directly for patient service specialist positions in Rhode Island to see employers actively open to sponsorship, without sifting through listings that don't apply to your situation. Given how concentrated Rhode Island's healthcare hiring is around a few large systems, checking Migrate Mate regularly for new postings from Lifespan and Care New England is a practical approach.
Are there state-specific or role-specific factors international candidates should know about patient service specialist jobs in Rhode Island?
Rhode Island's healthcare sector is heavily anchored by academic medicine through Brown University's Alpert Medical School, which creates a pipeline of clinical and administrative roles at affiliated facilities. Patient service specialist positions often require familiarity with electronic health record systems like Epic. Rhode Island employers must meet Department of Labor prevailing wage requirements for sponsored roles, and positions at nonprofit hospital systems may have additional internal approval steps before sponsorship is confirmed.
What is the prevailing wage for sponsored patient service specialist jobs in Rhode Island?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.