Manager, Product Management Visa Sponsorship Jobs in Tennessee
Tennessee's manager, product management roles are concentrated in Nashville, Memphis, and Knoxville, with employers like HCA Healthcare, Bridgestone Americas, and Dollar General anchoring hiring. The state's growing health tech and logistics sectors generate steady demand for experienced product leaders, and several Tennessee employers have established H-1B sponsorship track records for this role.
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Get Access To All JobsINTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a Senior Product Manager to join Affirm’s Consumer Servicing team, focused on building and scaling our refunds and disputes platform. This role sits at the center of some of the most critical moments in the customer journey -- when something goes wrong. You’ll own and improve how customers resolve refund and dispute issues, shaping both the customer-facing experiences (self-service flows, app surfaces, communications) and the internal tooling that empowers our customer operations teams to deliver fast, high quality support. As Affirm rapidly expands products like the Affirm Card, deepens partnerships (e.g., Apple Pay, Amazon, Shopify), and enters new markets, the complexity and importance of this space is increasing rapidly. This role is a unique opportunity to shape a unified, end-to-end disputes and refunds platform across all Affirm products, bringing consistency to fragmented systems while navigating regulatory and card network requirements. You’ll work closely with a senior product leader to define strategy and build AI- and ML-powered systems—such as automated dispute adjudication—that reduce losses, lower contact rates, and dramatically improve customer experience. If you’re excited about tackling real-world payments complexity and applying modern technology to one of the highest-friction areas in consumer finance, this is a chance to drive outsized impact at scale.
ROLE AND RESPONSIBILITIES
As the Senior PM for Customer Servicing, you'll play a pivotal role in shaping the experience of how millions of people get help—and how our internal teams deliver it. You will:
- Deeply understand our customers and agents—what they need, what they expect, and where they struggle—through research, data, and constant iteration.
- Champion operational excellence—work closely with our Servicing and Operations teams to streamline workflows, reduce complexity, and unlock new levels of productivity.
- Design for scale through AI and automation—identify high-leverage areas where intelligent automation can boost agent efficiency and reduce contact volume, and assist with build-vs-buy evaluations for AI tooling that enhances customer and agent experiences.
- Drive an ambitious, thoughtful roadmap—identify impactful opportunities, prioritize ruthlessly, and guide execution from concept to launch and beyond.
- Translate insights into strategy—define a clear product vision informed by market trends, competitive analysis, behavioral data, and frontline feedback.
- Instrument and measure the right things—define metrics that matter, set clear success criteria, and use experimentation to drive performance improvements.
- Build for the long game—design scalable systems that can support a growing business, new contact channels, and ever-increasing expectations for speed and quality.
- Collaborate across the org—partner deeply with Engineering, Design, Analytics, Ops, Legal, Compliance, Risk, and senior leaders to drive aligned, cross-functional progress.
- Own ambiguity and unlock innovation—navigate tradeoffs, bring clarity to chaos, and lead with conviction in a fast-paced, constantly evolving environment.
BASIC QUALIFICATIONS
- 5+ years of product management experience
- Experience building in financial services or other highly regulated environments
- Deep experience in the card payments ecosystem (e.g., fintech, issuing/acquiring banks, processors, networks, or payments infrastructure)
- Bonus: experience building scaled customer support platforms, internal tooling, or AI-driven service operations
- Exceptional communication and storytelling skills, with the ability to distill complex problems, influence stakeholders, and drive alignment from operators to executives
- Strong product judgment grounded in data, with a proven ability to simplify complex systems, improve operational efficiency, and elevate customer experience simultaneously
- Ability to thrive in ambiguity—rapidly synthesizing incomplete inputs, setting clear direction, and driving execution end-to-end
- High ownership and accountability, with a bias for action and a track record of delivering measurable outcomes that matter to both the business and the customer
- Bachelor’s degree in a related field or equivalent practical experience
COMPENSATION
- Pay Grade - N
- Equity Grade - 8
- Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
- Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
- USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
- USA base pay range (all other U.S. states) per year: $169,000 - $219,000
WORK ARRANGEMENT
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
EEO STATEMENT
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
INTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a Senior Product Manager to join Affirm’s Consumer Servicing team, focused on building and scaling our refunds and disputes platform. This role sits at the center of some of the most critical moments in the customer journey -- when something goes wrong. You’ll own and improve how customers resolve refund and dispute issues, shaping both the customer-facing experiences (self-service flows, app surfaces, communications) and the internal tooling that empowers our customer operations teams to deliver fast, high quality support. As Affirm rapidly expands products like the Affirm Card, deepens partnerships (e.g., Apple Pay, Amazon, Shopify), and enters new markets, the complexity and importance of this space is increasing rapidly. This role is a unique opportunity to shape a unified, end-to-end disputes and refunds platform across all Affirm products, bringing consistency to fragmented systems while navigating regulatory and card network requirements. You’ll work closely with a senior product leader to define strategy and build AI- and ML-powered systems—such as automated dispute adjudication—that reduce losses, lower contact rates, and dramatically improve customer experience. If you’re excited about tackling real-world payments complexity and applying modern technology to one of the highest-friction areas in consumer finance, this is a chance to drive outsized impact at scale.
ROLE AND RESPONSIBILITIES
As the Senior PM for Customer Servicing, you'll play a pivotal role in shaping the experience of how millions of people get help—and how our internal teams deliver it. You will:
- Deeply understand our customers and agents—what they need, what they expect, and where they struggle—through research, data, and constant iteration.
- Champion operational excellence—work closely with our Servicing and Operations teams to streamline workflows, reduce complexity, and unlock new levels of productivity.
- Design for scale through AI and automation—identify high-leverage areas where intelligent automation can boost agent efficiency and reduce contact volume, and assist with build-vs-buy evaluations for AI tooling that enhances customer and agent experiences.
- Drive an ambitious, thoughtful roadmap—identify impactful opportunities, prioritize ruthlessly, and guide execution from concept to launch and beyond.
- Translate insights into strategy—define a clear product vision informed by market trends, competitive analysis, behavioral data, and frontline feedback.
- Instrument and measure the right things—define metrics that matter, set clear success criteria, and use experimentation to drive performance improvements.
- Build for the long game—design scalable systems that can support a growing business, new contact channels, and ever-increasing expectations for speed and quality.
- Collaborate across the org—partner deeply with Engineering, Design, Analytics, Ops, Legal, Compliance, Risk, and senior leaders to drive aligned, cross-functional progress.
- Own ambiguity and unlock innovation—navigate tradeoffs, bring clarity to chaos, and lead with conviction in a fast-paced, constantly evolving environment.
BASIC QUALIFICATIONS
- 5+ years of product management experience
- Experience building in financial services or other highly regulated environments
- Deep experience in the card payments ecosystem (e.g., fintech, issuing/acquiring banks, processors, networks, or payments infrastructure)
- Bonus: experience building scaled customer support platforms, internal tooling, or AI-driven service operations
- Exceptional communication and storytelling skills, with the ability to distill complex problems, influence stakeholders, and drive alignment from operators to executives
- Strong product judgment grounded in data, with a proven ability to simplify complex systems, improve operational efficiency, and elevate customer experience simultaneously
- Ability to thrive in ambiguity—rapidly synthesizing incomplete inputs, setting clear direction, and driving execution end-to-end
- High ownership and accountability, with a bias for action and a track record of delivering measurable outcomes that matter to both the business and the customer
- Bachelor’s degree in a related field or equivalent practical experience
COMPENSATION
- Pay Grade - N
- Equity Grade - 8
- Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
- Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
- USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
- USA base pay range (all other U.S. states) per year: $169,000 - $219,000
WORK ARRANGEMENT
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
EEO STATEMENT
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Manager, Product Management Job Roles in Tennessee
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Search Manager, Product Management Jobs in TennesseeManager, Product Management Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for manager, product management roles in Tennessee?
HCA Healthcare, Asurion, and Bridgestone Americas are among the Tennessee-based employers with documented H-1B sponsorship activity for product management roles. Nashville's health tech sector has drawn additional sponsors including Change Healthcare and Vanderbilt University Medical Center. Larger employers with established HR infrastructure are generally more likely to sponsor than smaller regional firms, since sponsorship requires legal resources and compliance capacity.
Which visa types are most common for manager, product management roles in Tennessee?
The H-1B is the most common visa category for manager, product management positions in Tennessee, as the role typically qualifies as a specialty occupation requiring a bachelor's degree or higher in a related field. L-1A transfers are an option for candidates moving from a foreign affiliate into a managerial role at a Tennessee office. Candidates from Australia, Canada, or Mexico may also be eligible for E-3, TN, or H-1B1 visas respectively, depending on citizenship.
Which cities in Tennessee have the most manager, product management sponsorship jobs?
Nashville is the clear center of gravity for product management sponsorship in Tennessee, driven by its health tech, financial services, and logistics industries. Memphis has sponsoring employers in supply chain and distribution, including FedEx's corporate operations. Knoxville is smaller but draws product roles through its proximity to Oak Ridge National Laboratory and regional technology firms. Most sponsored product management positions in the state are concentrated in the Nashville metro.
How to find manager, product management visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find manager, product management roles in Tennessee without manually screening each employer. You can narrow results by state and role to surface positions at companies with active sponsorship capacity. This is particularly useful in Tennessee, where sponsoring employers are spread across Nashville, Memphis, and Knoxville rather than clustered in one metro.
Are there any Tennessee-specific factors that affect sponsorship for product management managers?
Tennessee has no state income tax, which can influence prevailing wage comparisons since the Department of Labor sets H-1B prevailing wages at the metro level using Bureau of Labor Statistics data. Nashville's rapid growth has pushed local market wages upward, meaning employers must meet wage floors tied to Nashville or Memphis metro standards, not national averages. Candidates should also note that Tennessee's university ecosystem, including Vanderbilt and UT Knoxville, creates a pipeline that some employers draw from before opening sponsorship searches.
What is the prevailing wage for sponsored manager, product management jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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