Patient Service Coordinator Visa Sponsorship Jobs in Texas
Texas is one of the most active states for patient service coordinator hiring, driven by major health systems like UT Southwestern Medical Center, Houston Methodist, Baylor Scott & White, and Texas Children's Hospital. Houston, Dallas, and San Antonio are the primary hiring hubs, with strong demand across outpatient clinics, specialty practices, and hospital networks throughout the state.
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LOCATION: Houston, Texas, United States of America
Job Type: Full time
Category: Rooms
Job ID: R0065145
Compensation: $0 - $0
Houston Marriott Westchase
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
ABOUT OUR PROPERTY:
The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. As a premier business-friendly and event-focused property, we offer over 604 guest rooms, with more than 43,000 square feet of event space, as well as the Republic Grill Restaurant, the Republic Lounge for evening cocktails, and an on-site Starbucks for a quick grab-and-go coffee located inside our Gift Shop. We are conveniently located in the Westchase District, just 3 miles south of Memorial City Mall, off of Beltway 8 and Westheimer. Our prime location and our friendly and positive atmosphere make us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Global Hospitality can mean for you!
What you will have an opportunity to do:
We are looking for an Experienced Guest Services Agent to join our team! This is a dual role as a Marriott Front Desk Agent and a 'AYS' Telephone Agent.
As a Front Desk Agent, you are responsible for greeting and registering guests in a warm and welcoming manner, delivering excellent guest service, and resolving guest needs to create a personalized and memorable experience.
As a “At Your Service” Telephone Operator, you are responsible for promptly answering guests' questions over the phone and taking in-room dining orders. This role involves using professional telephone etiquette, processing work order requests to the appropriate department, and delivering timely and accurate information about hotel services and amenities.
This is a Full-Time position requiring the flexibility to work any day, AM or PM shift, including weekdays, weekends, and holidays. Schedule will change weekly with a combination of AM and PM shifts (no overnight).
Specifically, this role will be responsible for hotel front office guest services functions including, but not limited to:
- Provide exceptional customer service by being engaging and taking sincere interest in the guest following Marriott brand guest service standards.
- Greet guests with a friendly and sincere welcome, register guests, assign rooms and provide room keys, strictly following brand service standards and company policies (Front Desk Agent).
- Answer incoming calls promptly, using correct telephone etiquette, providing information about hotel services and amenities.
- Take in-room dining orders, ensuring accuracy and clarity in communication to the kitchen staff (AYS Agent).
- Address guest challenges in a professional manner to resolve problems to their completion; posting to computer and following up with other departments, and guests, to ensure resolution and guest satisfaction.
- Continuously maintain up-to-date knowledge on room availability, room types, available amenities, and rates, as well as available guest upgrade options.
- Maintain high standards of personal appearance and grooming.
This list is not all inclusive, additional job functions will be shared during interviews.
What are we looking for?
- Must have open work availability; able to work various shifts, any day, any shift, including weekends and holidays.
- Previous customer service experience required; full-service hotel guest services experience preferred. Relevant customer-facing experience will also be considered.
- Excellent communication skills; ability to effectively communicate with guests and staff alike, both verbally and written, with empathy, patience, tact, and professionalism.
- Experience using complex reservation management software systems or other relevant programs/technology, with ability to perform tasks in multiple computer systems, simultaneously.
- Advanced understanding of core guest service behaviors and expectations.
- Able to easily adapt to unexpected changes and prioritize tasks successfully in high-pressure situations with professionalism.
- Proactive mindset; ability to initiate and organize required tasks independently, making decisions based on guest needs, established brand standards, and hotel policies.
- Capable of remaining in a standing position, either stationary or walking, for duration of shift.
- Positions self to raise, lower, and extend arms to perform essential job functions; Ability to lift and carry up to 15 lbs. regularly.
- Knowledgeable in basic MS Office programs Word, Excel, and Outlook.
- Able to identify and respond quickly to safety concerns and emergency situations.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.
Patient Service Coordinator Job Roles in Texas
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Search Patient Service Coordinator Jobs in TexasPatient Service Coordinator Jobs in Texas: Frequently Asked Questions
Which companies in Texas sponsor visas for patient service coordinators?
Large integrated health systems are the most consistent sponsors in Texas. UT Southwestern Medical Center in Dallas, Houston Methodist, Baylor Scott & White Health, Texas Children's Hospital, and MD Anderson Cancer Center have all filed H-1B visa Labor Condition Applications for healthcare coordination roles. Academic medical centers and large multisite hospital networks tend to have established immigration programs and in-house HR infrastructure to support the sponsorship process.
What visa types are most common for patient service coordinator roles in Texas?
The H-1B is the most common visa for patient service coordinators where the role requires a bachelor's degree in a relevant field such as healthcare administration, public health, or business. Some employers also sponsor TN visas for Canadian and Mexican nationals in qualifying administrative healthcare roles. Candidates already holding OPT or STEM OPT through a U.S. university may find it easier to transition into a sponsored position, as the employer can file an H-1B petition before their work authorization expires.
Which cities in Texas have the most patient service coordinator sponsorship jobs?
Houston and Dallas-Fort Worth account for the largest share of patient service coordinator openings with visa sponsorship in Texas. Houston's Texas Medical Center, one of the largest medical complexes in the world, is a significant concentration point. Dallas has strong demand driven by UT Southwestern and the broader DFW healthcare market. San Antonio and Austin also have active hiring activity, particularly through large regional health systems and growing outpatient networks.
How to find patient service coordinator visa sponsorship jobs in Texas?
Migrate Mate is designed specifically for international candidates searching for visa sponsorship jobs and filters directly for patient service coordinator roles in Texas. Rather than sorting through general job listings, Migrate Mate surfaces positions where employers have a documented history of sponsoring work visas. This is particularly useful in healthcare, where sponsorship practices vary widely between large academic medical centers and smaller independent practices.
Are there any Texas-specific considerations for patient service coordinators seeking sponsorship?
Texas has a high concentration of academic medical centers and nonprofit hospital systems, which tend to be more experienced with H-1B sponsorship than smaller private practices. Prevailing wage requirements apply to all H-1B petitions, meaning employers must pay the wage level set for the specific role and geographic area. Candidates with degrees from Texas universities such as UT Health San Antonio, University of Houston, or Texas A&M may already have connections to local employers familiar with sponsoring recent international graduates.
What is the prevailing wage for sponsored patient service coordinator jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.