Product Support Engineer Visa Sponsorship Jobs in Texas
Product support engineer roles in Texas are concentrated in Austin, Dallas, and Houston, where companies like Dell Technologies, Oracle, and IBM maintain large technical support operations. Texas's thriving SaaS and enterprise software sectors drive consistent demand for this role, and many employers here have established visa sponsorship programs for qualified international candidates.
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Get Access To All JobsLOCATION/WORK SCHEDULE
100% Work from Home - the ideal candidate will work from home in the South Market and work business hours in their respective time zone. The South Market consists of Alabama, Arkansas, Florida, Georgia, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, and Virginia.
JOB SUMMARY:
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.
Responsibilities:
- Execute Category Management and other initiatives within assigned categories
- Responsible for Category success and overall Support of Corporate core suppliers
- Communicate with planners/suppliers/brokers/sales team/customer service
- Manage and promote local assortment within assigned categories to achieve company goals
- Manage local supplier and broker relationships
- Provide input, support, and guidance to operation company (OpCo) Sales Specialist
- Facilitate corporate assortment training at the operation company (OpCo) as required
- Conduct local supplier reviews and negotiations using corporate best business practices
- Negotiate/secure supplier-funded customer deviated pricing
- Facilitate negotiations and management of local Earned Income programs
- Manage and review company Earned Income components
- Work with supplier Category Captains or Advisors for focus categories as required
- Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
- Drive results on focus categories and support promotional activities and selling events
- Direct line of contact for local sales and communicate with and assist Sales on all issues
- New item and Vendor creation
- Drive increased Sysco Brand sales
- Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
- Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
- Provide market commodity/industry news and updates to the sales organization
QUALIFICATIONS
Education
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
Experience
- 3+ years of experience.
- Experience working within a retail, wholesale or distribution environment
Professional Skills
- Ability to manage conflict and reach quick resolution with facts and dialogue
- Ability to multi-task in a fast-paced environment
- Ability to drive positive merchandising change
- Ability to work with all levels of the organization and collaborate with dotted line reporting
- Ability to collaborate and facilitate timely communication
- Ability to work cross-functionally
- Proactive attitude to highlight and address issues as they arise
- Strong written & verbal communications skills
- Strong organizational & planning skills
- Ability to execute all Merchandising standard processes
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
- Strong Excel skills
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Working Conditions
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job.
NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
LOCATION/WORK SCHEDULE
100% Work from Home - the ideal candidate will work from home in the South Market and work business hours in their respective time zone. The South Market consists of Alabama, Arkansas, Florida, Georgia, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, and Virginia.
JOB SUMMARY:
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.
Responsibilities:
- Execute Category Management and other initiatives within assigned categories
- Responsible for Category success and overall Support of Corporate core suppliers
- Communicate with planners/suppliers/brokers/sales team/customer service
- Manage and promote local assortment within assigned categories to achieve company goals
- Manage local supplier and broker relationships
- Provide input, support, and guidance to operation company (OpCo) Sales Specialist
- Facilitate corporate assortment training at the operation company (OpCo) as required
- Conduct local supplier reviews and negotiations using corporate best business practices
- Negotiate/secure supplier-funded customer deviated pricing
- Facilitate negotiations and management of local Earned Income programs
- Manage and review company Earned Income components
- Work with supplier Category Captains or Advisors for focus categories as required
- Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
- Drive results on focus categories and support promotional activities and selling events
- Direct line of contact for local sales and communicate with and assist Sales on all issues
- New item and Vendor creation
- Drive increased Sysco Brand sales
- Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
- Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
- Provide market commodity/industry news and updates to the sales organization
QUALIFICATIONS
Education
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
Experience
- 3+ years of experience.
- Experience working within a retail, wholesale or distribution environment
Professional Skills
- Ability to manage conflict and reach quick resolution with facts and dialogue
- Ability to multi-task in a fast-paced environment
- Ability to drive positive merchandising change
- Ability to work with all levels of the organization and collaborate with dotted line reporting
- Ability to collaborate and facilitate timely communication
- Ability to work cross-functionally
- Proactive attitude to highlight and address issues as they arise
- Strong written & verbal communications skills
- Strong organizational & planning skills
- Ability to execute all Merchandising standard processes
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
- Strong Excel skills
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Working Conditions
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job.
NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
Product Support Engineer Job Roles in Texas
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Search Product Support Engineer Jobs in TexasProduct Support Engineer Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for product support engineers in Texas?
Several large technology employers in Texas have documented histories of sponsoring work visas for product support engineers. Dell Technologies in Round Rock, Oracle in Austin, and IBM in Dallas regularly file H-1B visa petitions for technical support roles. Enterprise software companies, cloud infrastructure firms, and semiconductor manufacturers like NXP Semiconductors and Texas Instruments also appear in Department of Labor disclosure data as sponsors for this role category.
Which visa types are most common for product support engineers in Texas?
The H-1B is the most common visa category for product support engineers in Texas, provided the role meets the specialty occupation standard, meaning it requires at least a bachelor's degree in a specific technical field such as computer science or engineering. Candidates from Australia may qualify for the E-3 visa. Those from Canada or Mexico may be eligible under TN visa status, provided the role fits a qualifying TN occupation category.
How to find product support engineer visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse product support engineer roles in Texas without sifting through positions that don't sponsor. You can narrow results by city, company size, and visa type. Because Texas has active hiring across Austin, Dallas, and Houston, new sponsorship-eligible postings for this role appear frequently on the platform.
Which cities in Texas have the most product support engineer sponsorship jobs?
Austin leads for product support engineer sponsorship activity, driven by its concentration of SaaS companies and enterprise software offices. Dallas and its suburbs, particularly Plano and Irving, are strong secondary markets with large corporate technology headquarters. Houston adds meaningful volume through energy-tech and industrial software firms. Round Rock is also notable as the home of Dell Technologies, one of the state's most active sponsors for technical support roles.
Are there any Texas-specific considerations for product support engineers seeking visa sponsorship?
Texas has no state income tax, which affects prevailing wage comparisons since take-home pay differs from states like California or New York at equivalent gross salaries. The University of Texas, Texas A&M, and UT Dallas produce large volumes of international engineering graduates who often pursue H-1B sponsorship through Texas-based employers directly after completing OPT. Employers in Austin's SaaS sector are generally familiar with the sponsorship process, which can simplify initial conversations with hiring teams.
What is the prevailing wage for sponsored product support engineer jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.