Professional Services Engineer Visa Sponsorship Jobs in Texas
Professional services engineer roles in Texas are concentrated in Austin's tech corridor, Dallas-Fort Worth's enterprise software sector, and Houston's energy technology firms. Major employers like Dell Technologies, Oracle, and Cisco regularly hire for these positions and have established visa sponsorship programs. Texas's lack of state income tax makes it an attractive destination for international tech talent.
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Get Access To All JobsAt NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are looking for a Professional Services Engineer to grow our professional services team here in the US. In this new role, you will become a Proactive AI and Cognigy expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe.
Working with the US teams you will provide implementation and configuration in both our deterministic and agentic platforms.
How will you make an impact?
- Implement Proactive AI Agents under the guidance of senior engineers, from requirements understanding through configuration, testing, and deployment.
- Support client engagements by delivering assigned technical tasks with a focus on quality, accuracy, and customer satisfaction.
- Collaborate with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.
- Analyze client requirements and assist in translating business processes into automated solutions.
- Configure and customize the SaaS platform to meet customer needs.
- Assist in documenting solution designs, integrations, and implementation steps.
- Perform troubleshooting, debugging, and issue resolution for implemented solutions.
- Support customer journey optimization using transactional data and basic analytics.
- Write and debug JavaScript code to support integrations and custom logic.
- Participate in knowledge sharing, documentation, and continuous improvement initiatives within the team.
- Provide implementation or post-go-live support.
- Perform other duties as assigned in support of Professional Services objectives.
Have you got what it takes?
- 3+ years of experience in professional services, software implementation, technical support, or related roles.
- Solid proficiency in SQL and JavaScript; familiarity with C#, Python, HTML, and CSS is a plus.
- Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
- Ability to troubleshoot technical issues and follow established implementation best practices.
- Strong written and verbal communication skills, with the ability to work effectively with clients and internal teams.
- Willingness to learn new tools, technologies, and platforms in a fast-paced environment.
You will have an advantage if you have:
- Technical expertise in data structure extraction and summarization
- Experience with JavaScript, C#, SQL, HTML, CSS, Python
- Experience with integration tools
- Basic experience with data analysis, reporting, or dashboards using SQL or BI tools.
- Exposure to client-facing or support roles in a global or distributed team environment.
- Demonstrated ability to manage multiple tasks and priorities with guidance from senior team members.
- Experience using automation tools and AI
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11457
Reporting into: Director, Professional Services, Agentic
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are looking for a Professional Services Engineer to grow our professional services team here in the US. In this new role, you will become a Proactive AI and Cognigy expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe.
Working with the US teams you will provide implementation and configuration in both our deterministic and agentic platforms.
How will you make an impact?
- Implement Proactive AI Agents under the guidance of senior engineers, from requirements understanding through configuration, testing, and deployment.
- Support client engagements by delivering assigned technical tasks with a focus on quality, accuracy, and customer satisfaction.
- Collaborate with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.
- Analyze client requirements and assist in translating business processes into automated solutions.
- Configure and customize the SaaS platform to meet customer needs.
- Assist in documenting solution designs, integrations, and implementation steps.
- Perform troubleshooting, debugging, and issue resolution for implemented solutions.
- Support customer journey optimization using transactional data and basic analytics.
- Write and debug JavaScript code to support integrations and custom logic.
- Participate in knowledge sharing, documentation, and continuous improvement initiatives within the team.
- Provide implementation or post-go-live support.
- Perform other duties as assigned in support of Professional Services objectives.
Have you got what it takes?
- 3+ years of experience in professional services, software implementation, technical support, or related roles.
- Solid proficiency in SQL and JavaScript; familiarity with C#, Python, HTML, and CSS is a plus.
- Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
- Ability to troubleshoot technical issues and follow established implementation best practices.
- Strong written and verbal communication skills, with the ability to work effectively with clients and internal teams.
- Willingness to learn new tools, technologies, and platforms in a fast-paced environment.
You will have an advantage if you have:
- Technical expertise in data structure extraction and summarization
- Experience with JavaScript, C#, SQL, HTML, CSS, Python
- Experience with integration tools
- Basic experience with data analysis, reporting, or dashboards using SQL or BI tools.
- Exposure to client-facing or support roles in a global or distributed team environment.
- Demonstrated ability to manage multiple tasks and priorities with guidance from senior team members.
- Experience using automation tools and AI
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11457
Reporting into: Director, Professional Services, Agentic
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Professional Services Engineer Job Roles in Texas
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Search Professional Services Engineer Jobs in TexasProfessional Services Engineer Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for professional services engineers in Texas?
Large enterprise technology companies with significant Texas footprints are among the most active sponsors for professional services engineer roles. Dell Technologies in Round Rock, Oracle in Austin, Cisco in Richardson, and SAP in Plano have consistent hiring patterns and established H-1B visa sponsorship infrastructure. Salesforce and ServiceNow also maintain Texas offices where professional services engineers are regularly hired, and their size means dedicated immigration support teams to manage the sponsorship process.
Which visa types are most common for professional services engineer roles in Texas?
The H-1B is the most common visa for professional services engineers in Texas, as the role typically requires a bachelor's degree in computer science, engineering, or a related field, meeting the specialty occupation standard. Candidates already in the U.S. on F-1 OPT or STEM OPT can work while an H-1B petition is pending. Australians may qualify for the E-3 visa, which has no lottery and is generally faster to obtain. Canadians and Mexicans may qualify under the TN visa category.
Which cities in Texas have the most professional services engineer sponsorship jobs?
Austin leads the state, driven by its dense concentration of enterprise software companies and tech startups that rely on professional services engineers to implement and support their products. Dallas-Fort Worth is a close second, with major corporate headquarters for companies like AT&T, Cisco's Richardson campus, and numerous managed service providers. Houston adds opportunities in energy technology firms. San Antonio has a growing cybersecurity and cloud services sector, particularly around its military technology industry.
How to find professional services engineer visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find professional services engineer roles in Texas where employers are actively willing to sponsor. Rather than sorting through thousands of general postings, you can focus on Texas-based companies that have an established history of sponsoring international candidates for technical implementation and customer-facing engineering roles. Filtering by location and role type on Migrate Mate narrows results to positions relevant to your background.
Are there any Texas-specific considerations for professional services engineers pursuing visa sponsorship?
Texas's concentration of Fortune 500 headquarters in Dallas-Fort Worth means many sponsoring employers are large enough to have in-house immigration legal teams, which can simplify the H-1B process compared to smaller companies. The University of Texas, Texas A&M, and UT Dallas produce a significant pipeline of international graduates who often transition into professional services engineer roles on OPT before seeking sponsorship. Texas has no state income tax, which affects prevailing wage calculations and overall compensation structure compared to states like California or New York.
What is the prevailing wage for sponsored professional services engineer jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.