Customer Success Professional Visa Sponsorship Jobs in Utah
Utah's technology and software sector, anchored by the Silicon Slopes corridor in Salt Lake City, Provo, and Lehi, drives steady demand for customer success professionals. Companies like Qualtrics, Domo, and Adobe's Utah offices regularly hire for these roles, making the state one of the more active sponsorship markets for international candidates in the Mountain West.
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Get Access To All JobsSUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This position requires being fluent in both Spanish and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.50/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide professional support to Avetta customers via phone, email, chat, and other service channels
- Resolve complex supplier issues with a focus on customer experience and compliance accuracy
- Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
- Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
- Support customer billing and subscription inquiries
- Collaborate with internal departments to resolve supplier needs and improve service delivery
- Participate in outbound campaigns and annual update verifications
- Maintain high standards in interaction quality, verification accuracy, and productivity metrics
- Regular and predictive attendance
IDEAL QUALIFICATIONS:
- Fluency in Spanish and English required.
- Prior experience in customer service or call center environments preferred
- Strong written and verbal communication skills
- Proficiency with PC applications and CRM systems (Salesforce preferred)
- High attention to detail, adaptability, and self-motivation
- Demonstrated ability to learn and apply new systems and processes
- Familiarity with compliance documentation and supplier onboarding is a plus
- High tolerance for stress and ability to manage multiple priorities
- Fluency in verbal & written communication for additional language as required by posting and business need
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This position requires being fluent in both Spanish and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.50/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide professional support to Avetta customers via phone, email, chat, and other service channels
- Resolve complex supplier issues with a focus on customer experience and compliance accuracy
- Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
- Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
- Support customer billing and subscription inquiries
- Collaborate with internal departments to resolve supplier needs and improve service delivery
- Participate in outbound campaigns and annual update verifications
- Maintain high standards in interaction quality, verification accuracy, and productivity metrics
- Regular and predictive attendance
IDEAL QUALIFICATIONS:
- Fluency in Spanish and English required.
- Prior experience in customer service or call center environments preferred
- Strong written and verbal communication skills
- Proficiency with PC applications and CRM systems (Salesforce preferred)
- High attention to detail, adaptability, and self-motivation
- Demonstrated ability to learn and apply new systems and processes
- Familiarity with compliance documentation and supplier onboarding is a plus
- High tolerance for stress and ability to manage multiple priorities
- Fluency in verbal & written communication for additional language as required by posting and business need
Customer Success Professional Job Roles in Utah
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Search Customer Success Professional Jobs in UtahCustomer Success Professional Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer success professionals in Utah?
Utah's Silicon Slopes corridor is home to several software and SaaS companies that have sponsored visas for customer success roles, including Qualtrics, Domo, Instructure, and Adobe's Salt Lake City operations. Larger enterprise software firms tend to have established immigration programs, making them more predictable sponsorship options than early-stage startups, which often lack the legal infrastructure to file petitions consistently.
Which visa types are most common for customer success professional roles in Utah?
The H-1B visa is the most common visa for customer success professionals in Utah, though it requires demonstrating the role qualifies as a specialty occupation, meaning a specific bachelor's degree is normally required for entry. Candidates from Canada and Mexico may qualify for TN visa status under the USMCA. Australian citizens can explore the E-3 visa, which has no lottery and is far less competitive than the H-1B visa.
Which cities in Utah have the most customer success professional sponsorship jobs?
Salt Lake City, Provo, and Lehi account for the majority of customer success sponsorship activity in Utah. The Lehi-Provo stretch, commonly called Silicon Slopes, hosts a concentration of SaaS and cloud software companies that regularly hire customer success teams. Salt Lake City adds enterprise tech, financial services, and healthcare technology employers that also post customer-facing roles requiring degree-level qualifications.
How to find customer success professional visa sponsorship jobs in Utah?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles in the United States. You can filter directly by state and role to surface customer success professional positions in Utah where employers have indicated sponsorship availability. This saves significant time compared to manually screening general job listings, since sponsorship willingness is surfaced upfront rather than discovered late in the interview process.
Are there any Utah-specific considerations for customer success professionals seeking sponsorship?
Utah's university pipeline, particularly graduates from the University of Utah and Brigham Young University, produces a large local talent pool for customer success roles, which means sponsored candidates are competing against well-qualified domestic applicants. Employers in Utah's SaaS sector tend to prioritize candidates with demonstrated experience in onboarding, retention, or account management, since these are the functions most commonly tied to specialty occupation arguments supporting H-1B petitions.
What is the prevailing wage for sponsored customer success professional jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.