Client Success Manager Jobs in USA with Visa Sponsorship
Client Success Managers help companies retain customers and drive growth through relationship management. This role typically qualifies for H-1B, E-3, and TN visa sponsorship when paired with business, marketing, or communications degrees. Many tech companies and SaaS platforms sponsor these positions. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 87,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. We're looking for a Client Success Manager I to join our growing Client Success team. Are you passionate about helping clients succeed? Do you love learning the ins and outs of a product and connecting that knowledge to real client outcomes? Are you highly organized, a clear communicator, and eager to grow your career in client success? If so, we'd love to speak with you!
ROLE AND RESPONSIBILITIES
As a CSM I, you are an eager learner and a trusted partner in your clients' early journey with Luxury Presence. You bring genuine curiosity to every client conversation, working to deeply understand their goals and business needs — then translating that understanding into tangible platform outcomes.
Your First Mission: To deeply understand your clients' goals, business needs, and brand vision — and align that knowledge to meaningful platform outcomes.
Your Second Mission: To build trusted relationships through proactive communication, consistent follow-through, and genuine investment in each client's success.
Your Philosophy: To create a raving fan of every person that crosses your path. In this role, you will support clients through onboarding, develop a strong command of the Luxury Presence platform, and work cross-functionally to ensure clients are getting maximum value from their investment. This is an excellent opportunity to grow your career in client success at a fast-paced, high-growth company.
YOU'RE GOOD AT
- Building strong, trusted relationships with clients and understanding their goals and priorities
- Communicating clearly and proactively — setting expectations, sharing updates, and ensuring clients feel supported
- Driving product adoption by translating client goals into thoughtful, tailored platform recommendations
- Managing multiple clients and priorities while staying highly organized and detail-oriented
- Collaborating cross-functionally to advocate for client needs and ensure timely solutions
- Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset
YOU HAVE
- 1+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role
- Strong written and verbal communication skills
- Comfort learning new software platforms quickly — experience with content management systems and integrations are a plus (ex. Wordpress, Shopify, and common CRMs)
- A basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media) or a genuine eagerness to learn
- A track record of being reliable, organized, and thorough in your work
- Experience in a fast-paced, team-oriented environment
- An interest in the real estate industry (a passion is a plus!)
- Enthusiasm, competitive spirit, and a friendly and sunny disposition
YOU CRUSH
- Asking great questions — you dig below the surface to truly understand what a client needs
- Translating client goals into clear, actionable next steps on the platform
- Learning fast and applying new knowledge to real situations
- Prioritizing effectively when juggling multiple clients and tasks
- Drawing people in with your energy and can-do attitude
- Following up, following through, and never letting things fall through the cracks
- Not taking yourself too seriously — you stay humble and keep it fun
Job Requirements
- Located in Austin, TX or Scottsdale, AZ — Hybrid (In office 4 days a week for first 30 days, 3 days a week once you have completed new hire training)
- Working hours of 8:00 am to 5:00 pm
Join us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 87,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. We're looking for a Client Success Manager I to join our growing Client Success team. Are you passionate about helping clients succeed? Do you love learning the ins and outs of a product and connecting that knowledge to real client outcomes? Are you highly organized, a clear communicator, and eager to grow your career in client success? If so, we'd love to speak with you!
ROLE AND RESPONSIBILITIES
As a CSM I, you are an eager learner and a trusted partner in your clients' early journey with Luxury Presence. You bring genuine curiosity to every client conversation, working to deeply understand their goals and business needs — then translating that understanding into tangible platform outcomes.
Your First Mission: To deeply understand your clients' goals, business needs, and brand vision — and align that knowledge to meaningful platform outcomes.
Your Second Mission: To build trusted relationships through proactive communication, consistent follow-through, and genuine investment in each client's success.
Your Philosophy: To create a raving fan of every person that crosses your path. In this role, you will support clients through onboarding, develop a strong command of the Luxury Presence platform, and work cross-functionally to ensure clients are getting maximum value from their investment. This is an excellent opportunity to grow your career in client success at a fast-paced, high-growth company.
YOU'RE GOOD AT
- Building strong, trusted relationships with clients and understanding their goals and priorities
- Communicating clearly and proactively — setting expectations, sharing updates, and ensuring clients feel supported
- Driving product adoption by translating client goals into thoughtful, tailored platform recommendations
- Managing multiple clients and priorities while staying highly organized and detail-oriented
- Collaborating cross-functionally to advocate for client needs and ensure timely solutions
- Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset
YOU HAVE
- 1+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role
- Strong written and verbal communication skills
- Comfort learning new software platforms quickly — experience with content management systems and integrations are a plus (ex. Wordpress, Shopify, and common CRMs)
- A basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media) or a genuine eagerness to learn
- A track record of being reliable, organized, and thorough in your work
- Experience in a fast-paced, team-oriented environment
- An interest in the real estate industry (a passion is a plus!)
- Enthusiasm, competitive spirit, and a friendly and sunny disposition
YOU CRUSH
- Asking great questions — you dig below the surface to truly understand what a client needs
- Translating client goals into clear, actionable next steps on the platform
- Learning fast and applying new knowledge to real situations
- Prioritizing effectively when juggling multiple clients and tasks
- Drawing people in with your energy and can-do attitude
- Following up, following through, and never letting things fall through the cracks
- Not taking yourself too seriously — you stay humble and keep it fun
Job Requirements
- Located in Austin, TX or Scottsdale, AZ — Hybrid (In office 4 days a week for first 30 days, 3 days a week once you have completed new hire training)
- Working hours of 8:00 am to 5:00 pm
Join us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
How to Get Visa Sponsorship as a Client Success Manager
Highlight quantified customer success metrics
Document retention rates, renewal percentages, and customer satisfaction scores you've achieved. Immigration officers value concrete business impact measurements that demonstrate specialized knowledge in client relationship management.
Emphasize technical platform expertise
Detail your experience with customer success platforms like Salesforce, HubSpot, or Gainsight. Technical proficiency in specialized software strengthens your case for requiring a bachelor's degree.
Connect your degree to customer psychology
Explain how business, psychology, or communications coursework prepared you for complex client relationship management. Make the degree-to-role connection explicit in your petition materials.
Document cross-functional collaboration experience
Show how you've worked with product, sales, and support teams to resolve customer issues. This demonstrates the specialized coordination skills that separate success managers from basic support.
Focus on enterprise client experience
Emphasize experience managing high-value or enterprise accounts requiring sophisticated relationship management. Complex client needs demonstrate why the role requires specialized education and training.
Present customer expansion and upsell success
Highlight your track record in identifying expansion opportunities and driving account growth. Revenue impact from existing customers showcases strategic business skills beyond basic customer service.
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Get Access To All JobsFrequently Asked Questions
What degree do I need for H-1B sponsorship as a Client Success Manager?
Business administration, marketing, communications, or psychology degrees typically qualify. The key is demonstrating how your coursework in customer relationship management, business strategy, or behavioral analysis directly applies to complex client success responsibilities that require specialized knowledge.
Do Client Success Manager roles qualify for TN visa sponsorship?
Yes, under the Management Consultant category if you have a business degree and can demonstrate consulting-level client advisory responsibilities. You'll need to show that your role involves strategic guidance rather than basic customer support to meet TN requirements.
Which companies sponsor visas for Client Success Manager positions?
Tech companies, SaaS platforms, and enterprise software providers frequently sponsor these roles. Companies like Salesforce, HubSpot, and growing startups often need client success expertise and are willing to sponsor for qualified candidates with proven customer retention track records.
How do I prove specialty occupation requirements for this role?
Document the complexity of your client relationships, revenue responsibility, and cross-functional coordination. Show how you analyze customer data, develop retention strategies, and manage enterprise accounts requiring business acumen that directly connects to your degree coursework.
What's the approval rate for H-1B petitions in client success roles?
Success rates vary by how well you document the role's complexity and degree requirements. Positions with clear enterprise focus, quantified business impact, and strong degree connections typically see higher approval rates than generic customer service roles.
What is the prevailing wage requirement for sponsored Client Success Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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