Client Success Manager Jobs in USA with Visa Sponsorship
Client Success Managers help companies retain customers and drive growth through relationship management. This role typically qualifies for H-1B visa, E-3 visa, and TN visa sponsorship when paired with business, marketing, or communications degrees. Many tech companies and SaaS platforms sponsor these positions. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Sodexo is actively recruiting for several Senior Director, Client Success positions across the United States to support and grow our Higher Education business. These roles are remote positions.
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value, complexity, and strategic importance of the accounts, ensuring balanced workloads and an exceptional client experience.
About the job
Join a high-impact role responsible for client health and value realization across an assigned portfolio of accounts, serving as an independent, retention-focused function reporting directly to the segment CEO. As a core component of the company’s evolving enterprise operating model, this role focuses on proactive client risk identification and mitigation, providing proactive visibility into data-driven client risk indicators and improvement opportunities across a broad portfolio of accounts. Client Success leaders support portfolios of approximately 55-60 accounts with focus dedicated to a limited number (~10) of large, strategic, or important accounts determined by leadership.
Oversees the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. Work is primarily achieved by an individual or through project teams, with emphasis on technical knowledge rather than managing people.
Pay Range: $156230 per year - $242550 per year
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What’s in it for you
- Lead high-visibility projects that influence organizational performance and outcomes.
- Drive efficiency across planning, scheduling, budgeting, and risk management activities.
- Act as an independent client advocate focused on maximizing client health, value realization, and retention outcomes.
- Partner with Operations and Account Management to improve client health and outcomes through retention risk mitigation, continuous improvement efforts, cross-functional coordination and best practice deployment across accounts.
What you’ll bring
- Demonstrated success managing complex client relationships and driving client targeted success outcomes.
- Experience partnering with senior operational, account management and financial stakeholders.
- Proven track record of driving client success strategies and retention planning support.
- Experience leading project teams and guiding execution aligned with policy and strategy.
- Background managing project planning, scheduling, budgeting, and risk assessment activities.
- Proven success delivering results through cross-functional and cross-divisional collaboration.
- Results-focused approach supporting both tactical execution and short-term operational priorities.
Requirements
- Education Requirement: Bachelor’s degree or equivalent experience
- Related Experience: 5-10 years of experience in operations, customer success, account leadership, or client service roles.
What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
INTRODUCTION
Sodexo is actively recruiting for several Senior Director, Client Success positions across the United States to support and grow our Higher Education business. These roles are remote positions.
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value, complexity, and strategic importance of the accounts, ensuring balanced workloads and an exceptional client experience.
About the job
Join a high-impact role responsible for client health and value realization across an assigned portfolio of accounts, serving as an independent, retention-focused function reporting directly to the segment CEO. As a core component of the company’s evolving enterprise operating model, this role focuses on proactive client risk identification and mitigation, providing proactive visibility into data-driven client risk indicators and improvement opportunities across a broad portfolio of accounts. Client Success leaders support portfolios of approximately 55-60 accounts with focus dedicated to a limited number (~10) of large, strategic, or important accounts determined by leadership.
Oversees the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. Work is primarily achieved by an individual or through project teams, with emphasis on technical knowledge rather than managing people.
Pay Range: $156230 per year - $242550 per year
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What’s in it for you
- Lead high-visibility projects that influence organizational performance and outcomes.
- Drive efficiency across planning, scheduling, budgeting, and risk management activities.
- Act as an independent client advocate focused on maximizing client health, value realization, and retention outcomes.
- Partner with Operations and Account Management to improve client health and outcomes through retention risk mitigation, continuous improvement efforts, cross-functional coordination and best practice deployment across accounts.
What you’ll bring
- Demonstrated success managing complex client relationships and driving client targeted success outcomes.
- Experience partnering with senior operational, account management and financial stakeholders.
- Proven track record of driving client success strategies and retention planning support.
- Experience leading project teams and guiding execution aligned with policy and strategy.
- Background managing project planning, scheduling, budgeting, and risk assessment activities.
- Proven success delivering results through cross-functional and cross-divisional collaboration.
- Results-focused approach supporting both tactical execution and short-term operational priorities.
Requirements
- Education Requirement: Bachelor’s degree or equivalent experience
- Related Experience: 5-10 years of experience in operations, customer success, account leadership, or client service roles.
What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Client Success Manager
Highlight quantified customer success metrics
Document retention rates, renewal percentages, and customer satisfaction scores you've achieved. Immigration officers value concrete business impact measurements that demonstrate specialized knowledge in client relationship management.
Emphasize technical platform expertise
Detail your experience with customer success platforms like Salesforce, HubSpot, or Gainsight. Technical proficiency in specialized software strengthens your case for requiring a bachelor's degree.
Connect your degree to customer psychology
Explain how business, psychology, or communications coursework prepared you for complex client relationship management. Make the degree-to-role connection explicit in your petition materials.
Document cross-functional collaboration experience
Show how you've worked with product, sales, and support teams to resolve customer issues. This demonstrates the specialized coordination skills that separate success managers from basic support.
Focus on enterprise client experience
Emphasize experience managing high-value or enterprise accounts requiring sophisticated relationship management. Complex client needs demonstrate why the role requires specialized education and training.
Present customer expansion and upsell success
Highlight your track record in identifying expansion opportunities and driving account growth. Revenue impact from existing customers showcases strategic business skills beyond basic customer service.
Frequently Asked Questions
What degree do I need for H-1B sponsorship as a Client Success Manager?
Business administration, marketing, communications, or psychology degrees typically qualify. The key is demonstrating how your coursework in customer relationship management, business strategy, or behavioral analysis directly applies to complex client success responsibilities that require specialized knowledge.
Do Client Success Manager roles qualify for TN visa sponsorship?
Yes, under the Management Consultant category if you have a business degree and can demonstrate consulting-level client advisory responsibilities. You'll need to show that your role involves strategic guidance rather than basic customer support to meet TN visa requirements.
Which companies sponsor visas for Client Success Manager positions?
Tech companies, SaaS platforms, and enterprise software providers frequently sponsor these roles. Companies like Salesforce, HubSpot, and growing startups often need client success expertise and are willing to sponsor for qualified candidates with proven customer retention track records.
How to find Client Success Manager jobs with visa sponsorship?
To find Client Success Manager jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on tech companies, SaaS platforms, and customer experience agencies that frequently hire for these roles and offer H-1B visa, O-1 visa, or other work visas. Filter specifically for client success positions requiring relationship management and customer retention skills.
How do I prove specialty occupation requirements for this role?
Document the complexity of your client relationships, revenue responsibility, and cross-functional coordination. Show how you analyze customer data, develop retention strategies, and manage enterprise accounts requiring business acumen that directly connects to your degree coursework.
What's the approval rate for H-1B petitions in client success roles?
Success rates vary by how well you document the role's complexity and degree requirements. Positions with clear enterprise focus, quantified business impact, and strong degree connections typically see higher approval rates than generic customer service roles.
What is the prevailing wage requirement for sponsored Client Success Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.