Client Success Manager Jobs in USA with Visa Sponsorship
Client Success Managers help companies retain customers and drive growth through relationship management. This role typically qualifies for H-1B visa, E-3 visa, and TN visa sponsorship when paired with business, marketing, or communications degrees. Many tech companies and SaaS platforms sponsor these positions. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As a Client Success Manager at SeatGeek, you’ll be an essential partner to our sports and entertainment clients—collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You’ll build the foundations for long-term, high-impact relationships by deeply understanding your clients’ objectives and guiding them to strategic outcomes through data, insights, and industry expertise.
This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment.
ROLE AND RESPONSIBILITIES
- Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
- Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
- Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
- Leverage strong client relationships to generate advocacy through case studies, referrals, and industry exposure
- Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
- Travel to client events as needed (up to 25-30%) to support client engagement
- Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
- Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
- Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations
BASIC QUALIFICATIONS
What you have
- 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus
- Track record of driving client outcomes—not just managing relationships, but improving business performance
- Deep understanding of commercial and financial aspects of companies, and how to impact the P&L
- Strong communication and presentation skills; you can simplify complexity and speak both client and product
- Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools is a plus
- Problem-solver who takes initiative, navigates ambiguity, and adapts quickly
- Collaborative mindset with a “one team” approach to working cross-functionally
- Willingness to travel to client locations and events regularly (~25%-30%)
- Bachelor’s degree preferred
PREFERRED QUALIFICATIONS
Why You’ll Love This Role
- You’ll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you’ll get to attend marquee sporting events and concerts
- You’ll be part of a team that values commercial impact, not just operational excellence
- You’ll collaborate closely with peers in CS and across the company
- You’ll get exposure to leadership, both at SeatGeek and with client execs
- You’ll join a culture that’s bold, transparent, and obsessed with doing meaningful work—no B.S. busywork allowed
PERKS
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
COMPENSATION
The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
INTRODUCTION
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As a Client Success Manager at SeatGeek, you’ll be an essential partner to our sports and entertainment clients—collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You’ll build the foundations for long-term, high-impact relationships by deeply understanding your clients’ objectives and guiding them to strategic outcomes through data, insights, and industry expertise.
This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment.
ROLE AND RESPONSIBILITIES
- Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
- Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
- Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
- Leverage strong client relationships to generate advocacy through case studies, referrals, and industry exposure
- Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
- Travel to client events as needed (up to 25-30%) to support client engagement
- Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
- Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
- Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations
BASIC QUALIFICATIONS
What you have
- 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus
- Track record of driving client outcomes—not just managing relationships, but improving business performance
- Deep understanding of commercial and financial aspects of companies, and how to impact the P&L
- Strong communication and presentation skills; you can simplify complexity and speak both client and product
- Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools is a plus
- Problem-solver who takes initiative, navigates ambiguity, and adapts quickly
- Collaborative mindset with a “one team” approach to working cross-functionally
- Willingness to travel to client locations and events regularly (~25%-30%)
- Bachelor’s degree preferred
PREFERRED QUALIFICATIONS
Why You’ll Love This Role
- You’ll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you’ll get to attend marquee sporting events and concerts
- You’ll be part of a team that values commercial impact, not just operational excellence
- You’ll collaborate closely with peers in CS and across the company
- You’ll get exposure to leadership, both at SeatGeek and with client execs
- You’ll join a culture that’s bold, transparent, and obsessed with doing meaningful work—no B.S. busywork allowed
PERKS
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
COMPENSATION
The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Client Success Manager
Highlight quantified customer success metrics
Document retention rates, renewal percentages, and customer satisfaction scores you've achieved. Immigration officers value concrete business impact measurements that demonstrate specialized knowledge in client relationship management.
Emphasize technical platform expertise
Detail your experience with customer success platforms like Salesforce, HubSpot, or Gainsight. Technical proficiency in specialized software strengthens your case for requiring a bachelor's degree.
Connect your degree to customer psychology
Explain how business, psychology, or communications coursework prepared you for complex client relationship management. Make the degree-to-role connection explicit in your petition materials.
Document cross-functional collaboration experience
Show how you've worked with product, sales, and support teams to resolve customer issues. This demonstrates the specialized coordination skills that separate success managers from basic support.
Focus on enterprise client experience
Emphasize experience managing high-value or enterprise accounts requiring sophisticated relationship management. Complex client needs demonstrate why the role requires specialized education and training.
Present customer expansion and upsell success
Highlight your track record in identifying expansion opportunities and driving account growth. Revenue impact from existing customers showcases strategic business skills beyond basic customer service.
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Find Client Success Manager JobsFrequently Asked Questions
What degree do I need for H-1B sponsorship as a Client Success Manager?
Business administration, marketing, communications, or psychology degrees typically qualify. The key is demonstrating how your coursework in customer relationship management, business strategy, or behavioral analysis directly applies to complex client success responsibilities that require specialized knowledge.
Do Client Success Manager roles qualify for TN visa sponsorship?
Yes, under the Management Consultant category if you have a business degree and can demonstrate consulting-level client advisory responsibilities. You'll need to show that your role involves strategic guidance rather than basic customer support to meet TN requirements.
Which companies sponsor visas for Client Success Manager positions?
Tech companies, SaaS platforms, and enterprise software providers frequently sponsor these roles. Companies like Salesforce, HubSpot, and growing startups often need client success expertise and are willing to sponsor for qualified candidates with proven customer retention track records.
How to find Client Success Manager jobs with visa sponsorship?
To find Client Success Manager jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on tech companies, SaaS platforms, and customer experience agencies that frequently hire for these roles and offer H-1B, O-1, or other work visas. Filter specifically for client success positions requiring relationship management and customer retention skills.
How do I prove specialty occupation requirements for this role?
Document the complexity of your client relationships, revenue responsibility, and cross-functional coordination. Show how you analyze customer data, develop retention strategies, and manage enterprise accounts requiring business acumen that directly connects to your degree coursework.
What's the approval rate for H-1B petitions in client success roles?
Success rates vary by how well you document the role's complexity and degree requirements. Positions with clear enterprise focus, quantified business impact, and strong degree connections typically see higher approval rates than generic customer service roles.
What is the prevailing wage requirement for sponsored Client Success Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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