Client Success Specialist Jobs in USA with Visa Sponsorship
Client Success Specialist roles are among the more sponsorship-friendly positions in tech and SaaS, with employers regularly filing H-1B and E-3 petitions for qualified candidates. A bachelor's degree in business, communications, or a related field typically satisfies the specialty occupation requirement. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsOpportunity Overview:
We are seeking a Client Success Specialist to join our Client Management Team. In this role, you will support the client's success by being a key liaison between Customer Success and other internal teams.
You will support the Client Success Manager through process development, improvements, reviewing data and organizational support. You will partner closely with the Client Success Manager and cross functional stakeholders to help ensure alignment and drive success. This is an opportunity to cultivate relationships across the client organization to develop insights, shaping how they perceive the value we deliver, and ensuring that they are receiving the best support possible.
What you'll do:
- Assist the Client Success Manager with day-to-day activities including email correspondence, follow-ups, ticket tracking, meeting notes, and general administrative support.
- Manage the client-facing inbox: triage incoming emails, respond to inquiries, escalate issues when necessary, and ensure timely resolution of all client needs.
- Monitor and manage client-submitted support tickets through to resolution, coordinating with relevant internal teams as needed.
- Analyze client data and key metrics to generate insights that support both internal decision-making and client-facing initiatives.
- Lead and support Client Success Managers on cross-functional projects, including external communication strategy, implementation support, training material development, and acting as a liaison with internal teams.
- Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.
What you'll need:
- 1-3+ years in a role supporting account management, client success, or a similar role.
- Healthcare domain experience is required.
- Direct experience working with health plans is required.
- Familiarity with Salesforce, Confluence, JIRA and Google Suite a plus.
- Proven expertise in administrative support, cross-functional collaboration, and project management support.
- Strong skills in communication, troubleshooting, organization, and the ability to adapt and remain flexible in a fast-paced environment.
- Must be passionate about contributing to a culture that values consistent delivery of a proactive, supportive, and partner-oriented experience.
- Demonstrated success in expanding skill sets through hands-on experience in unfamiliar areas, showing adaptability and initiative.
- Project management skills, including planning, execution, and cross-functional coordination.
- Bachelors degree in related field.
Pay & Perks:
Fully remote opportunity with about 25% travel.
Medical, dental, vision, life, disability insurance, and Employee Assistance Program.
401K retirement plan with company match; flexible spending and health savings account.
Up to 184 hours (23 days) of PTO per year + company holidays.
Up to 14 weeks of paid parental leave.
Pet insurance.
The salary range for this position is $65,000 to $80,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Interview Process:
- Connect with Talent Acquisition for a Preliminary Phone Screening.
- Meet your Hiring Manager!
- Team Interview.
- Cross Functional Interview.
- Subject to change.
About Cohere Health:
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can't wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.
Opportunity Overview:
We are seeking a Client Success Specialist to join our Client Management Team. In this role, you will support the client's success by being a key liaison between Customer Success and other internal teams.
You will support the Client Success Manager through process development, improvements, reviewing data and organizational support. You will partner closely with the Client Success Manager and cross functional stakeholders to help ensure alignment and drive success. This is an opportunity to cultivate relationships across the client organization to develop insights, shaping how they perceive the value we deliver, and ensuring that they are receiving the best support possible.
What you'll do:
- Assist the Client Success Manager with day-to-day activities including email correspondence, follow-ups, ticket tracking, meeting notes, and general administrative support.
- Manage the client-facing inbox: triage incoming emails, respond to inquiries, escalate issues when necessary, and ensure timely resolution of all client needs.
- Monitor and manage client-submitted support tickets through to resolution, coordinating with relevant internal teams as needed.
- Analyze client data and key metrics to generate insights that support both internal decision-making and client-facing initiatives.
- Lead and support Client Success Managers on cross-functional projects, including external communication strategy, implementation support, training material development, and acting as a liaison with internal teams.
- Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.
What you'll need:
- 1-3+ years in a role supporting account management, client success, or a similar role.
- Healthcare domain experience is required.
- Direct experience working with health plans is required.
- Familiarity with Salesforce, Confluence, JIRA and Google Suite a plus.
- Proven expertise in administrative support, cross-functional collaboration, and project management support.
- Strong skills in communication, troubleshooting, organization, and the ability to adapt and remain flexible in a fast-paced environment.
- Must be passionate about contributing to a culture that values consistent delivery of a proactive, supportive, and partner-oriented experience.
- Demonstrated success in expanding skill sets through hands-on experience in unfamiliar areas, showing adaptability and initiative.
- Project management skills, including planning, execution, and cross-functional coordination.
- Bachelors degree in related field.
Pay & Perks:
Fully remote opportunity with about 25% travel.
Medical, dental, vision, life, disability insurance, and Employee Assistance Program.
401K retirement plan with company match; flexible spending and health savings account.
Up to 184 hours (23 days) of PTO per year + company holidays.
Up to 14 weeks of paid parental leave.
Pet insurance.
The salary range for this position is $65,000 to $80,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Interview Process:
- Connect with Talent Acquisition for a Preliminary Phone Screening.
- Meet your Hiring Manager!
- Team Interview.
- Cross Functional Interview.
- Subject to change.
About Cohere Health:
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can't wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.
How to Get Visa Sponsorship as a Client Success Specialist
Target SaaS and enterprise software companies
SaaS employers sponsor Client Success Specialists at significantly higher rates than other industries. Companies with large enterprise client bases need dedicated success managers and have established immigration processes to support international hires in these roles.
Frame your degree as a specialty occupation qualifier
USCIS requires a specific bachelor's degree tied to the role. Degrees in business administration, communications, marketing, or information systems all support a specialty occupation argument for Client Success, so lead with your field of study when applying.
Emphasize measurable client outcomes in your resume
Sponsoring employers take on legal and financial cost to hire internationally. Quantifiable results, such as retention rates, expansion revenue, or onboarding timelines, signal that you deliver enough value to justify that investment. Numbers convert skeptical hiring managers.
Raise sponsorship before the offer stage
Asking about visa sponsorship in the final round wastes everyone's time if the employer has a firm no-sponsorship policy. Mention your visa status in the first substantive conversation so both sides can self-select efficiently and avoid a late-stage breakdown.
Australian nationals should prioritize the E-3 pathway
The E-3 visa is faster, cheaper, and has no lottery for Australian citizens. Client Success Specialist roles routinely qualify as specialty occupations under E-3 requirements, making it a strong alternative to H-1B for Australians already in the job market.
Browse sponsoring employers on Migrate Mate before applying broadly
Applying to employers with no history of visa sponsorship is a low-yield strategy. Migrate Mate surfaces Client Success Specialist roles at companies already open to sponsorship, so your effort goes toward applications that have a realistic path to an offer.
Client Success Specialist jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Can a Client Success Specialist role qualify for H-1B sponsorship?
Yes, but the job description matters. USCIS requires the role to qualify as a specialty occupation, meaning it normally requires a bachelor's degree in a specific field like business, communications, or information systems. Generic postings that say any degree is acceptable can complicate the petition. Roles with clear technical or analytical components tied to a specific discipline have the strongest approval odds.
What degree do I need to get sponsored as a Client Success Specialist?
A bachelor's degree in business administration, communications, marketing, information systems, or a related field is the most defensible basis for a specialty occupation claim. A degree in an unrelated field, such as fine arts or history, can still work if you have substantial experience in the field, but the employer's attorney will need to build a stronger argument for USCIS.
How competitive is H-1B sponsorship approval for this role compared to engineering jobs?
Approval rates for Client Success and account management roles are generally lower than for software engineering, where the specialty occupation requirement is more straightforward. That said, approvals are common, particularly at SaaS and enterprise tech companies that file these petitions regularly. The key variable is how well the specific job description maps to a defined degree field, not the job title alone.
Where can I find Client Success Specialist jobs that offer visa sponsorship?
Migrate Mate lists Client Success Specialist roles specifically at employers open to sponsoring work visas, so you can filter by sponsorship willingness rather than applying blindly and discovering late that a company won't sponsor. This is especially useful if you're on OPT with a hard deadline, since targeting the right employers from the start saves significant time.
Can I switch to a Client Success role on an H-1B if I was originally sponsored as a software engineer?
Yes, but your employer needs to file an amended H-1B petition before you transition into the new role. The amended petition must demonstrate that the Client Success position also qualifies as a specialty occupation under its own job description. If the degree requirement shifts meaningfully, USCIS may scrutinize the change, so the job description should be drafted carefully with your employer's immigration counsel.
What is the prevailing wage requirement for sponsored Client Success Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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