Outreach Specialist Jobs in USA with Visa Sponsorship
Outreach Specialist roles qualify for H-1B sponsorship when the position requires a bachelor's degree in communications, public relations, marketing, or a related field. Employers in nonprofits, healthcare, and tech regularly sponsor this title, though degree-to-role alignment is the key factor USCIS scrutinizes. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve.
We are seeking a dynamic, customer-focused, and results-driven professional to join our team as an Outreach Specialist. This role combines high-touch client consultations, inbound lead and referral conversion, strategic relationship management, and business growth activities with a strong emphasis on PPL’s self-direction solutions. The ideal candidate excels at building trust quickly, delivering exceptional customer experience, identifying client needs, and driving program participation and long-term partnerships through a customer-first approach.
Candidates must reside in the state of California.
Duties & Responsibilities:
Lead & Referral Outreach and Engagement (Primary Focus – 65%+)
- Develop and maintain strong, personalized relationships with potential clients and referral sources.
- Conduct concise, impactful consultations to understand client needs, educate on PPL self-direction solutions, build confidence in our services, and convert inquiries into strong referrals or program enrollments.
- Provide clear, relevant information in a professional manner while focusing on capturing valuable leads and increasing referral volume.
- Track caller/lead status, interest in self-direction, follow-up needs, and opportunities for growth.
- Serve as a primary point of contact for inbound inquiries and new leads across multiple channels.
- Act as a liaison between internal teams and external contacts to ensure smooth communication, successful outcomes, and seamless lead transitions.
Business Development & Program Growth
- Analyze client needs and feedback to spot program growth opportunities and present tailored self-direction solutions.
- Collaborate with internal teams (customer experience, program, and operations) to align on lead strategies, implement market expansion initiatives, and influence best practices for new participants.
- Contribute to strategies that enhance lead generation, program participation, and overall business development.
Customer Experience & Case Management Support
- Maintain a consistent customer-first mindset across all interactions and touchpoints, delivering high-touch, positive experiences that build lasting trust.
- Provide case management guidance and strategic solutions to address complex client needs, resolve challenges efficiently, and align outcomes with organizational goals.
- Partner with customer service teams to identify service improvement areas and implement initiatives that elevate the overall client experience.
- All other duties as assigned.
Required Skills:
- Exceptional verbal and written communication skills with the ability to build rapport, gain trust quickly, and nurture relationships in brief or ongoing interactions.
- Strong interpersonal skills and a problem-solving mindset focused on client-centered solutions that also support business objectives.
- Ability to manage multiple priorities, relationships, and high-volume interactions in a fast-paced environment.
- Excellent organizational and time-management skills; comfortable working independently and collaboratively.
- Proficiency with CRM systems, MS Office Suite, and other business tools.
- Bilingual- Spanish or Korean
Qualifications
Education:
- Bachelor’s Degree Preferred. Substantial professional experience in a related field may be considered in lieu of formal degree.
Experience:
- Proven experience in customer engagement, relationship management, lead generation, or sales with a focus on delivering outstanding customer experiences.
- Background in case management, preferably with the ability to assess and address complex client needs.
- Experience in customer service, retail, call-center, or high-volume inquiry environments is highly desirable.
- Business development, growth-focused, or sales experience preferred.
- Familiarity with Financial Management Services (FMS) providers or self-direction programs is a strong plus.
- Comfort representing the organization at industry events or through networking.
Working Conditions:
- Remote setting with occasional travel.
- Availability required between 8 AM – 7 PM PST.
Compensation Range: $21.63- $26.44 hourly
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.
PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve.
We are seeking a dynamic, customer-focused, and results-driven professional to join our team as an Outreach Specialist. This role combines high-touch client consultations, inbound lead and referral conversion, strategic relationship management, and business growth activities with a strong emphasis on PPL’s self-direction solutions. The ideal candidate excels at building trust quickly, delivering exceptional customer experience, identifying client needs, and driving program participation and long-term partnerships through a customer-first approach.
Candidates must reside in the state of California.
Duties & Responsibilities:
Lead & Referral Outreach and Engagement (Primary Focus – 65%+)
- Develop and maintain strong, personalized relationships with potential clients and referral sources.
- Conduct concise, impactful consultations to understand client needs, educate on PPL self-direction solutions, build confidence in our services, and convert inquiries into strong referrals or program enrollments.
- Provide clear, relevant information in a professional manner while focusing on capturing valuable leads and increasing referral volume.
- Track caller/lead status, interest in self-direction, follow-up needs, and opportunities for growth.
- Serve as a primary point of contact for inbound inquiries and new leads across multiple channels.
- Act as a liaison between internal teams and external contacts to ensure smooth communication, successful outcomes, and seamless lead transitions.
Business Development & Program Growth
- Analyze client needs and feedback to spot program growth opportunities and present tailored self-direction solutions.
- Collaborate with internal teams (customer experience, program, and operations) to align on lead strategies, implement market expansion initiatives, and influence best practices for new participants.
- Contribute to strategies that enhance lead generation, program participation, and overall business development.
Customer Experience & Case Management Support
- Maintain a consistent customer-first mindset across all interactions and touchpoints, delivering high-touch, positive experiences that build lasting trust.
- Provide case management guidance and strategic solutions to address complex client needs, resolve challenges efficiently, and align outcomes with organizational goals.
- Partner with customer service teams to identify service improvement areas and implement initiatives that elevate the overall client experience.
- All other duties as assigned.
Required Skills:
- Exceptional verbal and written communication skills with the ability to build rapport, gain trust quickly, and nurture relationships in brief or ongoing interactions.
- Strong interpersonal skills and a problem-solving mindset focused on client-centered solutions that also support business objectives.
- Ability to manage multiple priorities, relationships, and high-volume interactions in a fast-paced environment.
- Excellent organizational and time-management skills; comfortable working independently and collaboratively.
- Proficiency with CRM systems, MS Office Suite, and other business tools.
- Bilingual- Spanish or Korean
Qualifications
Education:
- Bachelor’s Degree Preferred. Substantial professional experience in a related field may be considered in lieu of formal degree.
Experience:
- Proven experience in customer engagement, relationship management, lead generation, or sales with a focus on delivering outstanding customer experiences.
- Background in case management, preferably with the ability to assess and address complex client needs.
- Experience in customer service, retail, call-center, or high-volume inquiry environments is highly desirable.
- Business development, growth-focused, or sales experience preferred.
- Familiarity with Financial Management Services (FMS) providers or self-direction programs is a strong plus.
- Comfort representing the organization at industry events or through networking.
Working Conditions:
- Remote setting with occasional travel.
- Availability required between 8 AM – 7 PM PST.
Compensation Range: $21.63- $26.44 hourly
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.
PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
How to Get Visa Sponsorship as an Outreach Specialist
Confirm the degree requirement is in writing
USCIS approves H-1B petitions for Outreach Specialists only when the job posting explicitly requires a specific bachelor's degree field. 'Preferred' language weakens the specialty occupation argument. Ask hiring managers to confirm the requirement before applying.
Target employers with a sponsorship track record
Nonprofits, hospital systems, and public health organizations frequently sponsor Outreach Specialists because their roles involve specialized community engagement tied to a specific degree. Check Department of Labor LCA disclosure data to verify an employer has sponsored this title before.
Align your degree field to the role's core function
A communications or public health degree maps cleanly to Outreach Specialist duties. If your degree is in an adjacent field, document how your coursework directly supports the role's core functions to strengthen the specialty occupation case in your petition.
Apply to organizations with established HR and legal infrastructure
Larger employers, universities, and mission-driven organizations with dedicated HR teams are more likely to navigate the H-1B process successfully. Smaller startups may be willing but lack the legal infrastructure to execute sponsorship efficiently for this role.
Understand the H-1B cap and lottery timing
Most Outreach Specialist roles are cap-subject, meaning your petition enters the annual H-1B lottery. Registration opens in March for an October 1 start date. Plan your job search and offer timeline accordingly so your employer can file within the registration window.
Request a detailed offer letter before sponsorship begins
The offer letter should specify the role title, required degree field, and that the position is a specialty occupation. This documentation supports both the Labor Condition Application and the I-129 petition, reducing the likelihood of a Request for Evidence from USCIS.
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Get Access To All JobsFrequently Asked Questions
Can an Outreach Specialist role qualify for H-1B sponsorship?
Yes, but it depends on how the role is defined. USCIS requires that the position qualify as a specialty occupation, meaning it normally requires a bachelor's degree in a specific field such as communications, public health, marketing, or public relations. Generalist outreach roles that accept any degree are harder to sponsor. Roles tied to a specific population, program type, or regulated industry, such as healthcare or public health outreach, tend to have stronger specialty occupation arguments.
Which industries most commonly sponsor Outreach Specialists?
Hospitals and health systems, universities, nonprofits, and government contractors are the most consistent sponsors for Outreach Specialists. These employers frequently file Labor Condition Applications for this title because their outreach functions are tied to specific programs requiring specialized knowledge. Tech companies occasionally sponsor the role when it involves developer relations or community engagement within a technical product context. You can browse verified sponsoring employers on Migrate Mate.
What degree do I need to qualify for an H-1B as an Outreach Specialist?
USCIS looks for a direct relationship between your degree and the role. Communications, public relations, public health, social work, and marketing are the most defensible degree fields for this title. A degree in an unrelated field, even a bachelor's or higher, may not satisfy the specialty occupation requirement unless your employer can document why that specific field is necessary. If your degree is adjacent, relevant coursework and a detailed job description help close the gap.
What is the H-1B approval rate for Outreach Specialist petitions?
USCIS does not publish approval rates broken down by job title, so there is no publicly available figure specific to Outreach Specialists. Approval depends heavily on how the employer documents the specialty occupation requirement. Roles at established organizations with strong HR and legal support, and clearly defined degree requirements, tend to receive fewer Requests for Evidence and higher approval rates than loosely defined outreach positions at smaller employers.
Can I get sponsored on an O-1 or other visa as an Outreach Specialist?
The O-1 is designed for individuals with extraordinary ability or achievement, which is an unusually high bar for most Outreach Specialist roles. TN status covers specific occupations for Canadian and Mexican nationals, and Outreach Specialist is not a listed TN category. The H-1B remains the most realistic sponsorship pathway for this title. If you are Australian and your role qualifies as a specialty occupation, the E-3 visa is a strong alternative with no lottery.
What is the prevailing wage requirement for sponsored Outreach Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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