Collection Agent Jobs in USA with Visa Sponsorship
Collection agents help employers recover outstanding debts through phone calls, payment negotiations, and account management. Most collection agent roles don't qualify for H-1B visa sponsorship because they typically require only a high school diploma or general business degree, not specialized knowledge in a specific field. For detailed occupation requirements, see the O*NET profile.
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At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
This position will be responsible for all collection activity on accounts to maintain the best possible portfolio performance and customer service. This may be done with the use of a predictive dialer system as well as working manually from lists provided. Areas of responsibility are Inbound, Outbound, Blended collections, Pending, Latitudes, Solutions and Recovery and Condo (Maintenance and Taxes).
COMPANY BENEFITS:
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- PTO - Paid Time Off
- Travel Benefits & Discounted Vacations Through Our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
ESSENTIAL DUTIES AND TASKS:
- Communicate with owners via telephone and make diligent efforts to collect all open items on an account, including delinquent payments, delinquent maintenance, taxes, use fees, and deed recovery, as necessary.
- Ensure timely contact with accounts and determine if additional research or skip tracing is required.
- Keep owners informed about the status of their accounts with clear and detailed communication during each interaction.
- Adhere to training and quality guidelines to ensure proper collection methods and provide quality customer service during all calls.
QUALIFICATIONS
- Minimum of 2 years of collections and/or customer service call center experience preferred.
- Experience using a predictive dialer system preferred.
- Proficient in continuous computer use.
- Comfortable with continuous phone use throughout the workday.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong interpersonal and communication skills.
- High attention to detail.
- Ability to adapt to a fast-paced call center environment.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
This position will be responsible for all collection activity on accounts to maintain the best possible portfolio performance and customer service. This may be done with the use of a predictive dialer system as well as working manually from lists provided. Areas of responsibility are Inbound, Outbound, Blended collections, Pending, Latitudes, Solutions and Recovery and Condo (Maintenance and Taxes).
COMPANY BENEFITS:
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- PTO - Paid Time Off
- Travel Benefits & Discounted Vacations Through Our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
ESSENTIAL DUTIES AND TASKS:
- Communicate with owners via telephone and make diligent efforts to collect all open items on an account, including delinquent payments, delinquent maintenance, taxes, use fees, and deed recovery, as necessary.
- Ensure timely contact with accounts and determine if additional research or skip tracing is required.
- Keep owners informed about the status of their accounts with clear and detailed communication during each interaction.
- Adhere to training and quality guidelines to ensure proper collection methods and provide quality customer service during all calls.
QUALIFICATIONS
- Minimum of 2 years of collections and/or customer service call center experience preferred.
- Experience using a predictive dialer system preferred.
- Proficient in continuous computer use.
- Comfortable with continuous phone use throughout the workday.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong interpersonal and communication skills.
- High attention to detail.
- Ability to adapt to a fast-paced call center environment.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
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Get Access To All JobsTips for Finding Collection Agent Jobs
Target specialized collection roles
Look for positions requiring specific expertise like medical debt collection, international collections, or forensic accounting. These specialized roles are more likely to meet H-1B specialty occupation requirements.
Emphasize relevant certifications
Highlight credentials like Certified Debt Collection Professional (CDCP) or International Association of Commercial Collectors certification. These demonstrate specialized knowledge beyond basic collection skills.
Consider financial services companies
Large banks, credit card companies, and asset management firms often have complex collection operations that may qualify for sponsorship, especially for roles involving regulatory compliance.
Focus on compliance-heavy positions
Collection roles involving FDCPA compliance, state debt collection law interpretation, or consumer protection regulations may qualify as specialty occupations requiring specific legal knowledge.
Highlight analytical components
Emphasize data analysis, risk assessment, or portfolio management aspects of collection work. These analytical elements can help differentiate the role from basic customer service.
Collection Agent jobs are hiring across the US. Find yours.
Find Collection Agent JobsFrequently Asked Questions
Do collection agent jobs qualify for H-1B visa sponsorship?
Most basic collection agent positions don't qualify for H-1B sponsorship because they don't meet the specialty occupation requirement. However, specialized roles in medical debt collection, international collections, or compliance-focused positions at major financial institutions may qualify if they require specific expertise and a relevant bachelor's degree.
What degree do I need for collection agent visa sponsorship?
For H-1B eligibility, you typically need a bachelor's degree in finance, business administration, accounting, or a related field. The key is that the role must require specialized knowledge that directly relates to your degree. General collection positions that accept any bachelor's degree rarely qualify for sponsorship.
Which companies sponsor visas for collection agents?
Large financial services companies like JPMorgan Chase, Bank of America, and Wells Fargo occasionally sponsor specialized collection roles. Medical debt collectors at major healthcare systems and international collection agencies dealing with complex cross-border regulations are more likely to offer sponsorship than local collection agencies.
How to find Collection Agent jobs with visa sponsorship?
To find Collection Agent jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus your search on financial services companies, debt collection agencies, banks, and credit unions that frequently sponsor H-1B, TN, and other work visas. These organizations often need skilled collection professionals and are experienced with visa sponsorship processes for qualified international candidates.
Can I get an E-3 visa as a collection agent from Australia?
E-3 visas still require specialty occupation status, so the same limitations apply. However, E-3 requirements are slightly more flexible than H-1B, and there's no lottery system. Focus on specialized collection roles at large financial institutions or positions emphasizing compliance, analytics, or international debt recovery.
What's the visa approval rate for collection agent positions?
USCIS doesn't publish approval rates by specific job title, but collection agent roles face higher scrutiny because many don't meet specialty occupation standards. Specialized positions with clear degree requirements and complex responsibilities have better approval odds than basic collection roles. Focus on compliance-heavy or analytical collection positions for the best chances.
What is the prevailing wage requirement for sponsored Collection Agent jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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