Customer Project Manager Jobs in USA with Visa Sponsorship
Customer Project Manager roles attract H-1B visa and TN visa sponsorship from technology, consulting, and enterprise software firms. Employers file a Labor Condition Application before your start date, certifying prevailing wage compliance. A bachelor's degree in business, engineering, or a related field typically satisfies the specialty occupation requirement for these positions.
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Get Access To All JobsDESCRIPTION
The Customer Purchase Journey Product Team’s mission is to offer the most trusted and delightfully easy experience for customers to build and evaluate their shopping basket, provide their address, and complete their purchase with confidence.
We are seeking a Principal PM-T for Checkout. The role will be responsible for working across many high visible product areas, while developing and executing a vision that balances forward looking trends in Gen AI and Personalization with the immediate needs of customer journey in the eCommerce space.
Key job responsibilities
- Be the voice of the customer - you are in the driver’s seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms.
- Define and improve metrics to gain insight into the customer experience and track progress towards goals.
- Influence tech partners to ensure our architectural decisions align with customer needs.
- Partner with teams like Delivery Experience, Personalization, Category teams, Payments, Prime, Customer Service (and more) to deliver on your roadmap.
- Beyond your experience area, you may own mechanisms or other goals that improve team efficiency and accelerate innovation for customers.
- Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities.
A day in the life
- Dive deep with your customers to identify and understand their pain points.
- Monitor and manage critical metrics for your business area.
- Think big to build durable products that anticipate future pain points.
- Deliver products on time with the right feature set and high quality.
- Evangelize your products and drive adoption.
- Contribute to organizational product and roadmap planning and strategic artifacts (e.g. 3YP, OP1).
- Help others grow professionally.
About the team
We care deeply about our people and are proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, watch broadcast videos, learn new skills, work on career growth etc. We also commit to “no meeting Fridays”.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
PREFERRED QUALIFICATIONS
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually
DESCRIPTION
The Customer Purchase Journey Product Team’s mission is to offer the most trusted and delightfully easy experience for customers to build and evaluate their shopping basket, provide their address, and complete their purchase with confidence.
We are seeking a Principal PM-T for Checkout. The role will be responsible for working across many high visible product areas, while developing and executing a vision that balances forward looking trends in Gen AI and Personalization with the immediate needs of customer journey in the eCommerce space.
Key job responsibilities
- Be the voice of the customer - you are in the driver’s seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms.
- Define and improve metrics to gain insight into the customer experience and track progress towards goals.
- Influence tech partners to ensure our architectural decisions align with customer needs.
- Partner with teams like Delivery Experience, Personalization, Category teams, Payments, Prime, Customer Service (and more) to deliver on your roadmap.
- Beyond your experience area, you may own mechanisms or other goals that improve team efficiency and accelerate innovation for customers.
- Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities.
A day in the life
- Dive deep with your customers to identify and understand their pain points.
- Monitor and manage critical metrics for your business area.
- Think big to build durable products that anticipate future pain points.
- Deliver products on time with the right feature set and high quality.
- Evangelize your products and drive adoption.
- Contribute to organizational product and roadmap planning and strategic artifacts (e.g. 3YP, OP1).
- Help others grow professionally.
About the team
We care deeply about our people and are proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, watch broadcast videos, learn new skills, work on career growth etc. We also commit to “no meeting Fridays”.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
PREFERRED QUALIFICATIONS
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Project Manager
Align your degree to the role
Customer Project Manager positions qualify as specialty occupations when your degree is in business administration, information systems, or engineering. If your degree is in an unrelated field, document how your coursework directly supports project lifecycle management and client delivery work.
Verify prevailing wage before negotiating
Use the OFLC Wage Search to look up the prevailing wage for project manager roles in your target city before you get an offer. Knowing the Level I through Level IV wage tiers helps you negotiate without accidentally asking below what the LCA must certify.
Target employers with LCA filing history
Use Migrate Mate to find companies with verified LCA sponsorship history for project management roles. Employers who've filed before understand the process, reducing the risk they'll withdraw an offer when they see the paperwork involved.
Clarify the PMP certification question early
Some employers list PMP certification as required, which can complicate the specialty occupation argument if USCIS views the role as requiring certification rather than a degree. Confirm in writing that the role requires a bachelor's degree, not just certification, before the LCA is filed.
Get the offer letter scoped correctly
Your offer letter needs to describe duties that map clearly to a specialty occupation. Vague titles like 'project coordinator' or descriptions heavy on administrative tasks can trigger a Request for Evidence. Ask HR to frame your responsibilities around technical program delivery and client solution ownership.
Understand TN eligibility if you're Canadian or Mexican
Canadian and Mexican nationals can pursue TN status for management consultant roles, but Customer Project Manager is not explicitly listed on the USMCA profession list. Work with your employer to determine if your specific duties qualify under a listed category before relying on TN as your path.
Frequently Asked Questions
Does a Customer Project Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it depends on how the employer defines the position. USCIS looks at whether the role normally requires a bachelor's degree in a specific field. If the job description emphasizes technical program management, enterprise software implementation, or solutions delivery tied to a specific discipline like engineering or information systems, the specialty occupation argument is stronger than for a generalist coordination role.
Which visa types commonly sponsor Customer Project Manager positions?
H-1B is the most common path for this role, covering nationals of any country with a qualifying degree and job offer. E-3 visa is available to Australian nationals in the same specialty occupation framework. H-1B1 visa applies to Chilean and Singaporean nationals. TN sponsorship is a potential option for Canadians and Mexicans, though the fit depends on whether the specific duties map to a listed USMCA profession category.
How do I find employers who actively sponsor Customer Project Manager roles?
Migrate Mate lists employers with verified sponsorship history for project management roles, so you can focus your applications on companies that have already navigated the LCA and H-1B filing process for similar positions. This saves time compared to applying broadly and discovering sponsorship reluctance after an interview.
Does my employer need to file a Labor Condition Application before I start?
Yes. For H-1B, H-1B1 visa, and E-3 visas, your employer must file an LCA with DOL before submitting your visa petition or application. The LCA certifies that you'll be paid at least the prevailing wage for the role in that location and that hiring you won't adversely affect working conditions for U.S. workers. USCIS won't approve the petition without a certified LCA.
What degree does a Customer Project Manager need for visa sponsorship?
A bachelor's degree in business administration, information systems, computer science, engineering, or a closely related field is typically what satisfies the specialty occupation requirement. Degrees in unrelated fields can still work if you can document through transcripts and experience that your education directly prepared you for the technical and analytical demands of the specific role being sponsored.
What is the prevailing wage requirement for sponsored Customer Project Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.