Jira Administrator Jobs in USA with Visa Sponsorship
Jira Administrators are in demand across U.S. tech, finance, and enterprise software companies, many of which regularly sponsor H-1B visa and other work visas. Most roles qualify as specialty occupations under a computer science or information systems degree. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsCompany Description
Trupanion is a leading provider of medical insurance for cats and dogs across North America. Our mission is simple: to help the pets we all love receive the care they need. We offer a collaborative, casual, and pet-friendly workplace where individuality and authenticity are encouraged.
Job Description
Position Summary
We are seeking a highly skilled Jira Administrator to own and operate our Atlassian ecosystem, with Jira at the center of our delivery, operations, and governance model. This role is responsible for ensuring Jira is configured, governed, and optimized to support agile delivery, IT service management, security, compliance, and enterprise reporting. The Jira Administrator will serve as the platform owner balancing speed, flexibility, and control enabling teams to execute efficiently while maintaining strong governance, security, and auditability. This role combines technical configuration expertise with a product mindset ensuring Jira underpins best-practice processes, scalable workflows, enterprise reporting, and automation that reduces administrative friction and improves time-to-value.
This is an on-site position based in Seattle, WA. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Key Responsibilities
Jira Platform Ownership
- Serve as the primary owner and administrator for Jira Software, Jira Service Management (JSM), and related Atlassian tools
- Design, configure, and maintain Jira projects, workflows, issue types, screens, fields, permissions, and automations. Design and maintain consistent workflows that reinforce project delivery best practices, stage-gates, status transitions, and intake
- Own platform standards, governance, and best practices
- Maintain system hygiene, performance, versioning, and integrations across teams and platforms
Agile & Delivery Enablement
- Support Scrum, Kanban, SAFe, and hybrid delivery models
- Collaborate with PMO / Project Delivery leadership to align Jira workflows to delivery standards, methodologies, and reporting structures
- Configure boards, backlogs, sprint reporting, roadmaps, and dependency tracking
- Enable dependency mapping, timelines, roadmaps, and status reporting without over-burdening delivery teams
IT Service Management (ITSM)
- Administer Incident, Problem, Change, and Request workflows
- Implement ITIL-aligned processes including SLAs, approvals, and escalations
- Build service portals and request catalogs
Security, Risk & Compliance
- Enforce access controls and audit logging
- Manage user access, permissions, and security controls in line with governance standards
- Support SOX, SOC, PCI, HIPAA, and internal audit requirements
- Implement change management workflows and evidence collection
Automation & Integration
- Build Jira automations and integrations with CI/CD, monitoring, and identity platforms
- Identify bottlenecks and propose optimizations proactively
- Use ScriptRunner to automate repetitive tasks, enrich workflows, validate transitions, and enforce data quality. Introduce continuous improvements that help Jira act as a productivity amplifier.
Reporting & Analytics
- Design dashboards and executive reporting
- Build meaningful dashboards and reports to support portfolio prioritization, delivery health, throughput, cycle-time, and capacity planning
- Ensure data quality for KPIs, SLAs, velocity, and operational metrics
- Ensure consistent data field definitions across the system
- Ensure data structures & fields support analytical use cases without compromising usability
Platform Reliability & Performance
- Own availability, upgrades, and platform optimization
Qualifications
Job Requirements
- 5+ years Jira administration experience
- Deep Jira Software and JSM expertise, Including ScriptRunner, Jira Software and Jira Service Management
- Agile delivery at scale experience
- Strong understanding of intake, prioritisation, PMO processes, project lifecycle, and reporting
- ITIL and ITSM knowledge
- Audit and compliance experience
- Advanced workflow design and automation
- Permissions and security controls
- REST API and integration experience
- Executive dashboarding
Nice to Have
- Bachelor’s degree preferred - ideally in Computer Science or a related technical field - or equivalent professional experience in IT
- Atlassian certifications
- Confluence, Assets, Opsgenie experience
- Regulated industry experience
Compensation
Additional Information
- The pay range for this position is $105,000 - 120,000, on a full-time schedule.
- Along with base salary, Trupanion employees may be eligible for monthly bonuses.
- We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
What Success Looks Like
- Jira is the system of record
- Teams move faster with visibility
- Executives have real-time insight
- Audit evidence is always available
- Curious, systems-driven thinker with a continuous improvement mindset
- Pragmatic approach to balancing data quality with user experience
- Comfortable driving standards and educating stakeholders
- Focus on efficiency: automating vs. repeating
- Able to anticipate downstream reporting implications of upstream design choices
Benefits And Perks
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Company Description
Trupanion is a leading provider of medical insurance for cats and dogs across North America. Our mission is simple: to help the pets we all love receive the care they need. We offer a collaborative, casual, and pet-friendly workplace where individuality and authenticity are encouraged.
Job Description
Position Summary
We are seeking a highly skilled Jira Administrator to own and operate our Atlassian ecosystem, with Jira at the center of our delivery, operations, and governance model. This role is responsible for ensuring Jira is configured, governed, and optimized to support agile delivery, IT service management, security, compliance, and enterprise reporting. The Jira Administrator will serve as the platform owner balancing speed, flexibility, and control enabling teams to execute efficiently while maintaining strong governance, security, and auditability. This role combines technical configuration expertise with a product mindset ensuring Jira underpins best-practice processes, scalable workflows, enterprise reporting, and automation that reduces administrative friction and improves time-to-value.
This is an on-site position based in Seattle, WA. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Key Responsibilities
Jira Platform Ownership
- Serve as the primary owner and administrator for Jira Software, Jira Service Management (JSM), and related Atlassian tools
- Design, configure, and maintain Jira projects, workflows, issue types, screens, fields, permissions, and automations. Design and maintain consistent workflows that reinforce project delivery best practices, stage-gates, status transitions, and intake
- Own platform standards, governance, and best practices
- Maintain system hygiene, performance, versioning, and integrations across teams and platforms
Agile & Delivery Enablement
- Support Scrum, Kanban, SAFe, and hybrid delivery models
- Collaborate with PMO / Project Delivery leadership to align Jira workflows to delivery standards, methodologies, and reporting structures
- Configure boards, backlogs, sprint reporting, roadmaps, and dependency tracking
- Enable dependency mapping, timelines, roadmaps, and status reporting without over-burdening delivery teams
IT Service Management (ITSM)
- Administer Incident, Problem, Change, and Request workflows
- Implement ITIL-aligned processes including SLAs, approvals, and escalations
- Build service portals and request catalogs
Security, Risk & Compliance
- Enforce access controls and audit logging
- Manage user access, permissions, and security controls in line with governance standards
- Support SOX, SOC, PCI, HIPAA, and internal audit requirements
- Implement change management workflows and evidence collection
Automation & Integration
- Build Jira automations and integrations with CI/CD, monitoring, and identity platforms
- Identify bottlenecks and propose optimizations proactively
- Use ScriptRunner to automate repetitive tasks, enrich workflows, validate transitions, and enforce data quality. Introduce continuous improvements that help Jira act as a productivity amplifier.
Reporting & Analytics
- Design dashboards and executive reporting
- Build meaningful dashboards and reports to support portfolio prioritization, delivery health, throughput, cycle-time, and capacity planning
- Ensure data quality for KPIs, SLAs, velocity, and operational metrics
- Ensure consistent data field definitions across the system
- Ensure data structures & fields support analytical use cases without compromising usability
Platform Reliability & Performance
- Own availability, upgrades, and platform optimization
Qualifications
Job Requirements
- 5+ years Jira administration experience
- Deep Jira Software and JSM expertise, Including ScriptRunner, Jira Software and Jira Service Management
- Agile delivery at scale experience
- Strong understanding of intake, prioritisation, PMO processes, project lifecycle, and reporting
- ITIL and ITSM knowledge
- Audit and compliance experience
- Advanced workflow design and automation
- Permissions and security controls
- REST API and integration experience
- Executive dashboarding
Nice to Have
- Bachelor’s degree preferred - ideally in Computer Science or a related technical field - or equivalent professional experience in IT
- Atlassian certifications
- Confluence, Assets, Opsgenie experience
- Regulated industry experience
Compensation
Additional Information
- The pay range for this position is $105,000 - 120,000, on a full-time schedule.
- Along with base salary, Trupanion employees may be eligible for monthly bonuses.
- We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
What Success Looks Like
- Jira is the system of record
- Teams move faster with visibility
- Executives have real-time insight
- Audit evidence is always available
- Curious, systems-driven thinker with a continuous improvement mindset
- Pragmatic approach to balancing data quality with user experience
- Comfortable driving standards and educating stakeholders
- Focus on efficiency: automating vs. repeating
- Able to anticipate downstream reporting implications of upstream design choices
Benefits And Perks
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
See all 4+ Jira Administrator jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Jira Administrator roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Jira Administrator
Target enterprise software and consulting firms
Large consulting firms and enterprise software companies file the most Jira Administrator LCAs each year. These employers have established immigration programs and dedicated HR teams that handle visa sponsorship routinely, making them far more reliable sponsors than smaller shops.
Frame your role around systems administration, not just ticketing
USCIS evaluates whether a role qualifies as a specialty occupation. Emphasize workflow architecture, API integrations, and Atlassian ecosystem administration in your resume. Roles framed as pure helpdesk or ticket management face higher scrutiny during H-1B adjudication.
Connect your degree field to the role explicitly
Your degree in computer science, information systems, or a related field should map directly to the job description. If your degree is in an adjacent field, document how your coursework and experience support Jira administration at a systems engineering level.
Get Atlassian certifications before applying
The ACP-120 Jira Administrator certification signals technical depth to employers. It also strengthens a specialty occupation argument for visa purposes by demonstrating that the role requires specialized knowledge beyond general IT support or project coordination skills.
Ask about sponsorship timelines during early conversations
H-1B cap season runs January through April for an October start. If you need sponsorship, confirm whether the employer will file in the upcoming cap season. Knowing this early prevents wasted time with companies unwilling to sponsor within your required timeline.
Highlight Jira Data Center and cloud migration experience
Employers migrating from Jira Server to Data Center or cloud need administrators with hands-on migration experience. This specialization increases your leverage with sponsors because it is a documented, high-demand skill that supports a stronger specialty occupation classification.
Jira Administrator jobs are hiring across the US. Find yours.
Find Jira Administrator JobsFrequently Asked Questions
Can a Jira Administrator role qualify for H-1B sponsorship?
Yes, Jira Administrator roles can qualify as H-1B specialty occupations when the position requires at least a bachelor's degree in computer science, information systems, or a related technical field. Roles framed around systems architecture, API integrations, and enterprise-level administration are more defensible than those described primarily as support or helpdesk functions. USCIS scrutinizes IT administrator roles, so job description language matters significantly.
What degree do I need to get sponsored as a Jira Administrator?
Most employers require a bachelor's degree in computer science, information systems, management information systems, or a closely related field. Some accept degrees in business with a strong technical component if paired with Atlassian certifications and relevant experience. A three-year Australian bachelor's degree is generally accepted as equivalent to a U.S. four-year degree for E-3 visa purposes.
Are there visa options beyond H-1B for Jira Administrators?
Australian citizens can pursue the E-3 visa, which has no lottery and a 10,500 annual cap that has never been filled. Canadian and Mexican nationals may qualify under the TN visa for computer systems analysts, depending on how the role is classified. L-1B is available if you're transferring within a multinational company. Each pathway has different eligibility rules and timelines.
How competitive is it to find a Jira Administrator role with sponsorship?
Sponsoring employers do exist across tech, finance, healthcare IT, and consulting sectors, but not every Jira Administrator opening includes visa support. The most practical approach is filtering specifically for sponsorship-open roles rather than applying broadly. Migrate Mate lists Jira Administrator positions from employers who sponsor work visas, which removes the guesswork of identifying willing sponsors from the start.
Does experience substitute for a degree when applying for sponsored Jira Administrator roles?
For H-1B purposes, three years of specialized work experience can substitute for one year of a bachelor's degree under USCIS equivalency rules. A candidate without a degree would generally need 12 years of relevant experience to satisfy the specialty occupation requirement. However, many employers still list a degree as a hard requirement in job postings, so experience-based equivalency works best when an immigration attorney documents it clearly in the petition.
What is the prevailing wage requirement for sponsored Jira Administrator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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