Servicenow Business Analyst Jobs in USA with Visa Sponsorship
ServiceNow Business Analyst roles are among the more sponsorship-friendly positions in enterprise tech. Employers filing H-1B visa and E-3 visa petitions regularly list this title, and the specialty occupation classification holds up well given the degree-specific requirements USCIS expects. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsTitle: ServiceNow Business Analyst
Location: Irving, Tx
About the Role:
The ideal candidate will be instrumental in designing, developing, and implementing solutions within the ServiceNow platform, with a particular focus on the Request Management module. This role requires a strong understanding of ITIL processes, excellent technical skills, and a proven ability to translate business requirements into effective ServiceNow solutions.
Responsibilities:
- Design, develop, and implement solutions within the ServiceNow platform, with a strong emphasis on the Request Management module (Service Catalog, Record Producers, Workflows, Approvals).
- Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and actionable ServiceNow configurations.
- Develop and maintain Service Catalogs, including catalog items, record producers, variables, client scripts, UI policies, and workflow activities.
- Configure and customize ServiceNow forms, lists, UI actions, business rules, and other platform features.
- Create and manage complex workflows using the Workflow Editor to automate processes and ensure proper routing and approvals.
- Integrate ServiceNow with other internal and external systems using various integration methods (e.g., REST, SOAP, JDBC, LDAP).
- Perform testing, debugging, and troubleshooting of ServiceNow applications and configurations.
- Provide technical support and guidance to end-users and other development team members.
- Create and maintain comprehensive documentation for all developed solutions, including design documents, technical specifications, and test plans.
- Stay current with ServiceNow releases and new features, recommending and implementing platform enhancements where appropriate.
- Participate in code reviews and ensure adherence to best practices, coding standards, and security guidelines.
Required Skills and Qualifications:
Technical Skills:
- Strong expertise in ServiceNow development, including:
- Service Catalog and Request Management module.
- Workflow orchestration and automation.
- Scripting (JavaScript, GlideScript, UI Policies, Client Scripts, Business Rules).
- Configuration of UI Pages, UI Macros, UI Components, and widgets.
- Integration Hub and various integration methods (REST, SOAP, JDBC, LDAP).
- HTML, CSS, and AngularJS (for Service Portal development).
- Experience with Agile/Scrum development methodologies.
- Proficiency in ITIL processes (Incident, Problem, Change, Request, Knowledge Management).
Experience:
- 3+ years of experience as a ServiceNow Developer.
- Proven track record of successfully implementing and maintaining ServiceNow solutions, particularly within Request Management.
- Experience with various ServiceNow modules (e.g., ITSM, ITOM, ITBM) is a plus.
Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with a commitment to delivering high-quality solutions.
Mandatory Skills: Change management
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Compensation range: $86,031.00 to $113,900.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
Title: ServiceNow Business Analyst
Location: Irving, Tx
About the Role:
The ideal candidate will be instrumental in designing, developing, and implementing solutions within the ServiceNow platform, with a particular focus on the Request Management module. This role requires a strong understanding of ITIL processes, excellent technical skills, and a proven ability to translate business requirements into effective ServiceNow solutions.
Responsibilities:
- Design, develop, and implement solutions within the ServiceNow platform, with a strong emphasis on the Request Management module (Service Catalog, Record Producers, Workflows, Approvals).
- Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and actionable ServiceNow configurations.
- Develop and maintain Service Catalogs, including catalog items, record producers, variables, client scripts, UI policies, and workflow activities.
- Configure and customize ServiceNow forms, lists, UI actions, business rules, and other platform features.
- Create and manage complex workflows using the Workflow Editor to automate processes and ensure proper routing and approvals.
- Integrate ServiceNow with other internal and external systems using various integration methods (e.g., REST, SOAP, JDBC, LDAP).
- Perform testing, debugging, and troubleshooting of ServiceNow applications and configurations.
- Provide technical support and guidance to end-users and other development team members.
- Create and maintain comprehensive documentation for all developed solutions, including design documents, technical specifications, and test plans.
- Stay current with ServiceNow releases and new features, recommending and implementing platform enhancements where appropriate.
- Participate in code reviews and ensure adherence to best practices, coding standards, and security guidelines.
Required Skills and Qualifications:
Technical Skills:
- Strong expertise in ServiceNow development, including:
- Service Catalog and Request Management module.
- Workflow orchestration and automation.
- Scripting (JavaScript, GlideScript, UI Policies, Client Scripts, Business Rules).
- Configuration of UI Pages, UI Macros, UI Components, and widgets.
- Integration Hub and various integration methods (REST, SOAP, JDBC, LDAP).
- HTML, CSS, and AngularJS (for Service Portal development).
- Experience with Agile/Scrum development methodologies.
- Proficiency in ITIL processes (Incident, Problem, Change, Request, Knowledge Management).
Experience:
- 3+ years of experience as a ServiceNow Developer.
- Proven track record of successfully implementing and maintaining ServiceNow solutions, particularly within Request Management.
- Experience with various ServiceNow modules (e.g., ITSM, ITOM, ITBM) is a plus.
Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with a commitment to delivering high-quality solutions.
Mandatory Skills: Change management
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Compensation range: $86,031.00 to $113,900.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
See all 35+ Servicenow Business Analyst jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Servicenow Business Analyst
Target employers with an active ServiceNow practice
Large consulting firms and managed service providers running dedicated ServiceNow practices file H-1B petitions at much higher rates than general employers. These organizations have established immigration counsel and are familiar with the specialty occupation argument for this role.
Clarify your degree field before applying
USCIS expects a bachelor's degree in a directly related field, such as information systems, computer science, or business information technology. A general business degree can work but may require additional documentation tying your coursework to the technical demands of the role.
Get certified before the sponsorship conversation
Holding a ServiceNow Certified System Administrator or Certified Application Developer credential strengthens your specialty occupation case. It demonstrates platform-specific expertise that a generic analyst would not have, which supports the employer's petition.
Distinguish yourself from general business analysts
USCIS scrutinizes BA roles more than pure technical positions. Frame your experience around ServiceNow configuration, workflow design, and ITSM implementation specifically. A resume that reads as general process improvement work weakens the specialty occupation argument significantly.
Understand the LCA before your interview
Your employer must file a Labor Condition Application with the Department of Labor before petitioning USCIS. Knowing this process signals seriousness to hiring managers and helps you ask informed questions about where the employer is in the sponsorship timeline.
Use Migrate Mate to find verified sponsoring employers
Not every employer listing a ServiceNow Business Analyst role is willing to sponsor. Migrate Mate filters for employers with a documented sponsorship history, saving you from applying to companies that will withdraw the offer once visa requirements come up.
Servicenow Business Analyst jobs are hiring across the US. Find yours.
Find Servicenow Business Analyst JobsFrequently Asked Questions
Does a ServiceNow Business Analyst role qualify as a specialty occupation for H-1B purposes?
It can, but the employer must demonstrate that the role specifically requires a bachelor's degree in a relevant field, not just any degree. USCIS has issued RFEs for BA roles where job descriptions were written too broadly. Employers with strong ServiceNow practices and tightly scoped job descriptions have the best approval outcomes. Vague postings that list any degree as acceptable create problems during adjudication.
What degree do I need to get sponsored as a ServiceNow Business Analyst?
A bachelor's degree in information systems, computer science, management information systems, or a closely related technical field gives you the strongest case. A general business administration degree is harder to tie to the specialty occupation standard and may require a detailed credential evaluation or supporting documentation. USCIS looks for a direct connection between your degree field and the technical requirements of the specific role.
Which types of employers most commonly sponsor ServiceNow Business Analysts?
IT consulting firms, ServiceNow implementation partners, and large enterprises running internal ServiceNow platforms are the most consistent sponsors. Companies like major consulting groups with dedicated ITSM practices file regularly and have legal infrastructure to support petitions. Browse Migrate Mate to identify employers with a verified history of sponsoring this specific title rather than relying on general job postings.
Is the E-3 visa a realistic option for Australian ServiceNow Business Analysts?
Yes. The E-3 requires the same specialty occupation standard as the H-1B but has no lottery, no annual cap pressure, and can be applied for directly at an Australian consulate once you have a certified LCA and a signed offer letter. For Australians in ServiceNow roles, the E-3 is often faster to obtain than waiting through the H-1B lottery cycle, particularly for mid-career candidates already employed in the field.
How does the H-1B lottery affect my chances as a ServiceNow Business Analyst?
If your employer is a cap-subject company, your petition enters the annual lottery with roughly a 25 percent selection rate in recent years. Cap-exempt employers, including universities, nonprofit research organizations, and certain government entities, are not subject to the lottery. Some candidates pursue an initial role at a cap-exempt organization to obtain H-1B status before transferring to a cap-subject employer, bypassing the lottery entirely.
What is the prevailing wage requirement for sponsored Servicenow Business Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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