Operations Agent Jobs in USA with Visa Sponsorship
Operations Agent roles in logistics, airline, and facility management regularly qualify as specialty occupations, making H-1B visa and TN visa sponsorship realistic paths. Employers in this space file Labor Condition Applications for candidates with degrees in business, supply chain, or industrial engineering, and sponsorship timelines typically run three to six months from offer to status.
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INTRODUCTION
Agent Ops, Technical Product Management (Forward Deployed Engineer)
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.
Some product builders follow the rules. Ours rewrite them.
Within ISG, innovation isn't just about creating new technology - it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.
We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo - we look for builders who question it, improve it, and occasionally rewrite it.
If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.
Join us and help build the future of enterprise technology, to do the best work of your career and make a profound social impact as an Agent Ops, Technical Product Management on our Servers Agent Ops builds team in Round Rock, Texas.
ROLE AND RESPONSIBILITIES
The Servers Agent Ops team builds and operates AI agent capabilities for Dell's server & networking organization. As an Agent Ops, Technical Product Management, you will work directly with product, engineering, and operations teams to understand their problems, identify the patterns behind them, and define and curate agent-based solutions. You'll combine a product mindset (discover and define) with a working technical foundation (code, data, and modern AI tooling), as part of a small team led by a senior technical lead.
You will:
- Work with server teams to understand workflows and pain points and turn them into well-defined problems
- Analyze data and processes to identify recurring patterns and automation opportunities
- Define, curate, and prioritize agentic solutions, including requirements, success measures, and data and tool integrations
- Prototype and contribute to solutions using code and integrations, including MCP tools
- Partner with engineering teams to validate solutions and move them into use and communicate findings and trade-offs clearly to technical and non-technical stakeholders
BASIC QUALIFICATIONS
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 8+ years of related experience; demonstrated scope and impact matter more than exact years
- Hands-on coding experience in at least one language (for example, Python or JavaScript/TypeScript)
- Working knowledge of data structures and how data moves through systems (APIs, JSON, databases)
- Demonstrated ability to analyze problems, identify patterns, and structure ambiguous work
- Customer- or stakeholder-facing experience with strong written and verbal communication
PREFERRED QUALIFICATIONS
Desirable Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
- Experience spanning full-stack development, AI/agent technologies (including MCP), AI-assisted software development, customer-facing technical and product roles, and enterprise infrastructure, hardware, and software solutions
COMPENSATION
Dell is committed to fair and equitable compensation practices. The salary range for this position is $147,200.00 - $202,400.00.
WHO WE ARE
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
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Get Access To All JobsTips for Finding Operations Agent Jobs
Map your degree to the LCA occupation
Operations Agent positions span logistics, facilities, and airline ground ops. Pull the O*NET profile for your specific role and confirm your degree field aligns with the listed knowledge requirements before applying, since mismatches are the most common H-1B RFE trigger for operations titles.
Target employers with active LCA history
Use Migrate Mate to find Operations Agent employers who have already filed Labor Condition Applications for this title. Prior LCA filings in the same occupation signal an established sponsorship process, reducing back-and-forth during the offer stage.
Verify prevailing wage tier before negotiating
Run the OFLC Wage Search for your target metro and the operations occupation code before salary discussions. Your offered wage must meet at least Level I prevailing wage, and knowing the threshold lets you negotiate without accidentally pricing out the LCA certification.
Clarify STEM OPT eligibility with your DSO
If you're on F-1 OPT, confirm whether your degree's CIP code qualifies the operations role for a 24-month STEM extension. Supply chain and industrial systems degrees often do, giving you a longer runway while your employer prepares an H-1B petition.
Ask HR about the PERM timeline upfront
Operations Agent roles classified as professional positions may require PERM labor certification for a future green card. Ask during the offer process whether the employer has an established PERM practice, since initiating it too late relative to your status expiration creates avoidable gaps.
Document operational scope to support specialty occupation
Collect job descriptions, org charts, and project records that show your role requires degree-level analysis rather than routine task execution. USCIS scrutinizes operations titles closely, and contemporaneous documentation from your current employer significantly strengthens an H-1B specialty occupation argument.
Frequently Asked Questions
Does an Operations Agent role qualify as a specialty occupation for H-1B purposes?
It depends on how the position is defined. Generic operations or ground-handling roles that don't require a specific bachelor's degree are unlikely to qualify. Roles requiring a degree in supply chain management, business operations, industrial engineering, or a related field, with duties involving quantitative analysis, process design, or cross-functional coordination, have a stronger case. The employer's job description and internal compensation benchmarks carry significant weight in USCIS adjudication.
What visa types are realistic for international Operations Agent candidates?
H-1B is the most common path for degree-holding candidates, though it's subject to an annual cap and selection process. Canadian and Mexican nationals may qualify for TN status under the USMCA if the role fits a listed profession such as industrial engineer or management consultant. F-1 students in relevant STEM fields may also bridge to H-1B using OPT or STEM OPT while their employer files a petition.
How do I find employers who actively sponsor Operations Agent visas?
Migrate Mate lists employers with verified sponsorship history for operations roles, so you can focus your applications on companies that have already navigated the LCA and H-1B process for this job title rather than educating hiring managers from scratch.
Will a three-year bachelor's degree from outside the U.S. satisfy USCIS degree requirements for this role?
USCIS evaluates foreign credentials through academic equivalency. A three-year degree paired with relevant post-graduation work experience can often be found equivalent to a U.S. four-year bachelor's degree by a credential evaluation service. The evaluation report becomes part of the I-129 petition package, and the stronger the alignment between your degree field and the operations role duties, the more weight the evaluation carries.
What happens to my H-1B status if my Operations Agent role changes significantly after approval?
A material change in job duties, location, or employment terms can require an amended I-129 petition before the change takes effect. Relocating to a new metropolitan area always triggers a new LCA at minimum. If your role shifts from specialized operations analysis to general administrative work, it may no longer meet the specialty occupation standard, so notify your employer's immigration counsel before accepting a role change.
What is the prevailing wage requirement for sponsored Operations Agent jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.