Senior Crm Manager Jobs in USA with Visa Sponsorship
Senior CRM Manager roles attract H-1B visa and O-1 visa sponsorship from employers in tech, retail, and financial services. Most positions require a bachelor's degree in marketing, business, or a related field, and employers typically sponsor through the H-1B cap or cap-exempt routes depending on their organization type. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.
United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).
The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.
ROLE AND RESPONSIBILITIES
You are a patient-centric CRM strategy leader with deep expertise in pharmaceutical patient support programs, case management, and therapy access. You excel at translating complex business needs into scalable CRM solutions, streamlined workflows, and measurable processes that enhance the patient experience. A collaborative and data-driven problem solver, you partner across business and technical teams to drive operational excellence, ensure compliance, and deliver meaningful outcomes for patients. Above all, you are motivated by innovation, continuous improvement, and advancing United Therapeutics' mission to serve patients with unmet medical needs.
The Senior CRM Strategy Manager, Patient Solutions will be responsible for translating the business needs into operational workflows and CRM requirements for United Therapeutics Patient Support Program. This includes building, designing, and owning our roadmaps and processes that support data intake, case management, therapy access programs, ongoing patient education and other patient engagement initiatives. This individual will be responsible for ensuring that all program processes and activities are fully measurable and drive next best action. The Senior CRM Strategy Manager will collaborate closely with Patient Solutions and Technical teams to define requirements, optimize operational workflows and data capture, and prioritize program system enhancements.
- Own the Patient Solutions CRM roadmap and business process blueprint, prioritizing enhancements based on program needs, operational impact, regulatory requirements, and business value
- Design and optimize workflows and process maps that support the UT Patient End-to-End journey including data entry, case management, access, patient education & ongoing therapy support
- Contribute to the overall strategic goals and planning efforts for the Patient Relations team
- Communicate with internal teams to collect business requirements and translate into CRM requirements. Work closely with the Patient Solutions systems lead to define business requirements, prioritize process and workflow changes and define UAT strategies.
- Ensure that all programs and process changes are trackable / measurable
- Partner cross-functionally with Patient Relations teams to lead effective execution, testing, release readiness, and adoption of new processes
- Partner with reporting and analytics leads to ensure all metrics and dashboards fully reflect all program and workflow changes
- Champion CRM capabilities / enhancements that support timely and coordinated patient/physician interactions
- Continuously optimize and evolve program design and operations to ensure program is meeting defined objectives and providing a streamlined patient experience
- Embed quality, consistency and compliance into every Program System (CRM) process that supports the patient journey
- All Patient Solutions activities will be performed in a manner that is consistent with and compliant with all laws and company policies
MINIMUM QUALIFICATIONS
- 10+ years of relevant experience, including the design and build of CRM requirements for Pharmaceutical Patient Support Operations with a Bachelor's Degree or
- 8+ years of relevant experience, including the design and build of CRM requirements for Pharmaceutical Patient Support Operations with a Master's Degree
- Knowledge and direct experience of patient support programs, case management, and adherence program designs
- Strong project management experience and skill
- Experience managing day-to-day operations of complex projects or programs, inclusive of vendor management
- Strong communication and interpersonal skills, with the ability to effectively engage with cross-functional teams
- Strong understanding of CRM and related Patient Support Services technologies
- Compliance mindset with strong attention to detail
- Empathy, compassion, and a patient-centric mindset to provide the best possible support and care
- Strong proficiency with Microsoft Office suite
- Proficiency with Visio or similar process mapping program
PREFERRED QUALIFICATIONS
- Master’s Degree in information technology, life sciences, business, or a related field
- Experience with Salesforce or Healthcloud CRM
- Experience with Tableau or similar business intelligence tools
- Experience engaging with specialty pharmacy partnered patient support programs
- Rare disease and / or complex therapy administration experience
LOCATION
This position will be fully onsite, M-F, and will be located in the Morrisville, NC office of United Therapeutics.
This position will require candidates to have the ability to travel up to 10%.
At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.
Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities
United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.
INTRODUCTION
We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.
United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).
The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.
ROLE AND RESPONSIBILITIES
You are a patient-centric CRM strategy leader with deep expertise in pharmaceutical patient support programs, case management, and therapy access. You excel at translating complex business needs into scalable CRM solutions, streamlined workflows, and measurable processes that enhance the patient experience. A collaborative and data-driven problem solver, you partner across business and technical teams to drive operational excellence, ensure compliance, and deliver meaningful outcomes for patients. Above all, you are motivated by innovation, continuous improvement, and advancing United Therapeutics' mission to serve patients with unmet medical needs.
The Senior CRM Strategy Manager, Patient Solutions will be responsible for translating the business needs into operational workflows and CRM requirements for United Therapeutics Patient Support Program. This includes building, designing, and owning our roadmaps and processes that support data intake, case management, therapy access programs, ongoing patient education and other patient engagement initiatives. This individual will be responsible for ensuring that all program processes and activities are fully measurable and drive next best action. The Senior CRM Strategy Manager will collaborate closely with Patient Solutions and Technical teams to define requirements, optimize operational workflows and data capture, and prioritize program system enhancements.
- Own the Patient Solutions CRM roadmap and business process blueprint, prioritizing enhancements based on program needs, operational impact, regulatory requirements, and business value
- Design and optimize workflows and process maps that support the UT Patient End-to-End journey including data entry, case management, access, patient education & ongoing therapy support
- Contribute to the overall strategic goals and planning efforts for the Patient Relations team
- Communicate with internal teams to collect business requirements and translate into CRM requirements. Work closely with the Patient Solutions systems lead to define business requirements, prioritize process and workflow changes and define UAT strategies.
- Ensure that all programs and process changes are trackable / measurable
- Partner cross-functionally with Patient Relations teams to lead effective execution, testing, release readiness, and adoption of new processes
- Partner with reporting and analytics leads to ensure all metrics and dashboards fully reflect all program and workflow changes
- Champion CRM capabilities / enhancements that support timely and coordinated patient/physician interactions
- Continuously optimize and evolve program design and operations to ensure program is meeting defined objectives and providing a streamlined patient experience
- Embed quality, consistency and compliance into every Program System (CRM) process that supports the patient journey
- All Patient Solutions activities will be performed in a manner that is consistent with and compliant with all laws and company policies
MINIMUM QUALIFICATIONS
- 10+ years of relevant experience, including the design and build of CRM requirements for Pharmaceutical Patient Support Operations with a Bachelor's Degree or
- 8+ years of relevant experience, including the design and build of CRM requirements for Pharmaceutical Patient Support Operations with a Master's Degree
- Knowledge and direct experience of patient support programs, case management, and adherence program designs
- Strong project management experience and skill
- Experience managing day-to-day operations of complex projects or programs, inclusive of vendor management
- Strong communication and interpersonal skills, with the ability to effectively engage with cross-functional teams
- Strong understanding of CRM and related Patient Support Services technologies
- Compliance mindset with strong attention to detail
- Empathy, compassion, and a patient-centric mindset to provide the best possible support and care
- Strong proficiency with Microsoft Office suite
- Proficiency with Visio or similar process mapping program
PREFERRED QUALIFICATIONS
- Master’s Degree in information technology, life sciences, business, or a related field
- Experience with Salesforce or Healthcloud CRM
- Experience with Tableau or similar business intelligence tools
- Experience engaging with specialty pharmacy partnered patient support programs
- Rare disease and / or complex therapy administration experience
LOCATION
This position will be fully onsite, M-F, and will be located in the Morrisville, NC office of United Therapeutics.
This position will require candidates to have the ability to travel up to 10%.
At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.
Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities
United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Senior Crm Manager
Target cap-exempt employers first
Universities, nonprofits, and research institutions can sponsor H-1B visas outside the annual lottery. Senior CRM roles at these organizations offer a direct path to sponsorship without waiting for cap selection, which matters if your OPT or current status is expiring soon.
Frame CRM as a specialty occupation clearly
USCIS scrutinizes marketing roles for specialty occupation status. Emphasize that your role requires a specific degree in marketing, data science, or business analytics, not just any bachelor's degree, to strengthen the employer's H-1B petition and reduce RFE risk substantially.
Prioritize employers with a CRM sponsorship track record
Companies that have previously sponsored CRM or marketing managers on H-1B visas are far more likely to do so again. Their immigration counsel already understands the specialty occupation argument, which reduces approval risk and speeds up the internal approval process considerably.
Highlight your platform expertise in applications
Proficiency in Salesforce, HubSpot, or Adobe Experience Cloud signals technical depth that strengthens specialty occupation claims. Employers and immigration attorneys use documented tool expertise to demonstrate the role requires specialized knowledge beyond general business or marketing skills.
Understand the LCA prevailing wage before negotiating
Your employer must file a Labor Condition Application certifying your offered wage meets the DOL prevailing wage for your location and role level. Knowing the applicable wage tier helps you negotiate confidently and ensures your petition avoids a wage-based Request for Evidence.
Use Migrate Mate to find verified sponsoring employers
Migrate Mate filters Senior CRM Manager roles by verified sponsorship history, saving you from applying to companies that won't sponsor. Focusing your search on confirmed sponsors significantly improves your odds of converting an interview into an actual visa petition within a realistic timeline.
Frequently Asked Questions
Can Senior CRM Manager roles qualify as H-1B specialty occupations?
Yes, but the petition needs to be structured carefully. USCIS requires that the role normally requires a bachelor's degree or higher in a specific field, not just any degree. A Senior CRM Manager tied to marketing analytics, data-driven customer strategy, or platform architecture is more defensible than a generalist marketing management role. Employers with prior CRM sponsorship experience know how to make this argument effectively.
What degree fields are most relevant for Senior CRM Manager visa sponsorship?
Marketing, business administration, data science, and information systems are the most commonly accepted degree fields for this role. A degree in communications or psychology may be accepted if your experience and job duties align closely with the field. Unrelated degrees create friction during USCIS review, though several years of directly relevant CRM experience can sometimes supplement a borderline educational background.
How common is H-1B sponsorship for Senior CRM Manager positions?
Sponsorship exists but is concentrated among larger employers, enterprise tech companies, major retailers, financial services firms, and SaaS businesses with established immigration programs. Smaller marketing agencies and startups often lack the budget or legal infrastructure to sponsor. Searching Migrate Mate specifically for verified-sponsor employers is the most efficient way to identify which companies actively hire and petition for this role.
Does the O-1A visa apply to Senior CRM Managers?
It can, if you have documented recognition in your field, published work, industry awards, conference speaking engagements, or a track record of CRM programs that produced measurable business results at a recognized scale. O-1A doesn't require an employer to go through the H-1B lottery, making it an attractive alternative for candidates who've built a strong professional profile. An immigration attorney can assess whether your background clears the evidentiary threshold.
What happens to my H-1B sponsorship if I switch employers as a Senior CRM Manager?
You can transfer your H-1B to a new employer through H-1B portability as long as you've been in valid H-1B status, the new employer files a petition before your current status expires, and the new role is in the same or a similar specialty occupation. For Senior CRM Managers, the specialty occupation classification needs to hold at the new company, so the new employer's petition must adequately document the degree requirement for the specific role.
What is the prevailing wage requirement for sponsored Senior Crm Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.