Senior User Researcher Jobs in USA with Visa Sponsorship
Senior User Researcher roles attract strong H-1B visa sponsorship because the position qualifies as a specialty occupation requiring a bachelor's degree or higher in human-computer interaction, psychology, or a related field. Most sponsors are mid-to-large tech companies with established immigration programs. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
ABOUT THE OPPORTUNITY
StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you’ll play a critical role in shaping this experience by uncovering deep insights into our users’ needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions.
LOCATION
Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA
- Define and prioritize research questions that unlock business growth and product innovation.
- Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing.
- Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations.
- Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions.
- Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time.
- Develop and scale research with best practices, frameworks, and methodological toolkits across the organization.
- Empower cross-functional teams to conduct high-quality, independent research through mentorship, training, and shared resources.
WHAT YOU'VE DONE
- 5-8 years of User Research Experience, with experience in a lead role for a large product area.
- Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field — or equivalent practical experience.
- Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies).
- Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle.
- Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making.
- Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus.
MINDSET THAT EXCELS AT STUBHUB
- A strong desire to learn and grow with the company.
- A team-first mindset that prioritizes the success of the company.
- Resilience and adaptability in response to changes and challenges.
- Proactivity in solving problems and identifying opportunities to improve.
WHAT WE OFFER
- Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
- Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
SALARY RANGE
Salary Range: $200,000—$240,000 USD
About us
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
INTRODUCTION
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
ABOUT THE OPPORTUNITY
StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you’ll play a critical role in shaping this experience by uncovering deep insights into our users’ needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions.
LOCATION
Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA
- Define and prioritize research questions that unlock business growth and product innovation.
- Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing.
- Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations.
- Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions.
- Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time.
- Develop and scale research with best practices, frameworks, and methodological toolkits across the organization.
- Empower cross-functional teams to conduct high-quality, independent research through mentorship, training, and shared resources.
WHAT YOU'VE DONE
- 5-8 years of User Research Experience, with experience in a lead role for a large product area.
- Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field — or equivalent practical experience.
- Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies).
- Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle.
- Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making.
- Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus.
MINDSET THAT EXCELS AT STUBHUB
- A strong desire to learn and grow with the company.
- A team-first mindset that prioritizes the success of the company.
- Resilience and adaptability in response to changes and challenges.
- Proactivity in solving problems and identifying opportunities to improve.
WHAT WE OFFER
- Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
- Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
SALARY RANGE
Salary Range: $200,000—$240,000 USD
About us
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
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Get Access To All JobsTips for Finding Senior User Researcher Jobs
Target companies with dedicated UX research teams
Companies large enough to have a standalone research function are far more likely to sponsor visas than startups where research is split across product roles. Look for postings that report to a Head of Research or VP of Design.
Document the degree-to-role connection clearly
USCIS scrutinizes specialty occupation eligibility. A degree in psychology, HCI, cognitive science, or a closely related field strengthens your petition significantly compared to a general business or communications background for this role.
Emphasize mixed-methods expertise in your application
Sponsors and immigration attorneys build stronger H-1B petitions when the role requires specialized skills. Quantitative research methods, usability testing frameworks, and experience with tools like eye-tracking equipment signal a genuinely specialized position.
Highlight seniority to support the specialty occupation argument
Senior-level titles carry more weight in sponsorship decisions. Years of progressive responsibility, prior research leadership, and domain expertise in a specific industry like fintech or healthcare make the petition harder for USCIS to challenge.
Ask about sponsorship before the final interview round
Many employers sponsor but never advertise it. Raise the question after initial screening, not in the first message. Framing it as confirming logistics rather than asking for a favor keeps the conversation professional and avoids early disqualification.
Consider employers with cap-exempt H-1B eligibility
Universities, nonprofit research organizations, and certain government-affiliated labs can file H-1B petitions outside the annual lottery. Senior User Researcher roles at academic medical centers or research institutes often qualify for this faster, lottery-free pathway.
Senior User Researcher jobs are hiring across the US. Find yours.
Find Senior User Researcher JobsFrequently Asked Questions
Does a Senior User Researcher role qualify as an H-1B specialty occupation?
Yes, in most cases. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. Senior User Researcher roles tied to degrees in human-computer interaction, cognitive psychology, or information science meet that standard. Generic postings that accept any degree can weaken the petition, so the job description's language matters considerably.
Which visa types are realistic for Senior User Researchers seeking sponsorship?
H-1B is the most common path, though the annual lottery creates uncertainty. Australians should explore the E-3 visa, which has no lottery and faster processing. Canadians and Mexicans may qualify under the TN visa in a relevant professional category. Researchers with exceptional portfolios or significant recognition in the field may also be worth evaluating for O-1A eligibility.
How can I find Senior User Researcher jobs that sponsor visas?
Migrate Mate filters job listings specifically by visa sponsorship availability, which removes the guesswork of cold-applying to roles that won't sponsor. Standard job boards don't filter this way, meaning most of your applications go to employers who have already ruled out sponsoring. Browsing Migrate Mate by role type saves significant time and targets companies already open to the process.
What degree do I need for an employer to sponsor my H-1B as a User Researcher?
A bachelor's degree or higher in human-computer interaction, cognitive science, psychology, information science, or a closely related field is the strongest foundation. A general business or communications degree can still qualify if the coursework is demonstrably relevant, but expect more scrutiny. Three years of specialized work experience can substitute for one year of formal education if your degree is in a less directly related field.
Are H-1B approval rates strong for User Research roles at large tech companies?
Approval rates for research-oriented specialty occupation roles at established tech employers are generally high when the petition is well-documented. Large companies with dedicated legal teams file stronger petitions than smaller employers navigating the process for the first time. Roles at companies like Google, Microsoft, or Amazon with clear degree requirements and defined research methodologies have historically had lower denial rates than ambiguously scoped positions.
What is the prevailing wage requirement for sponsored Senior User Researcher jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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