Technical Success Manager Jobs in USA with Visa Sponsorship
Technical Success Managers sit at the intersection of engineering and customer relationship management, making them strong H-1B visa and E-3 visa candidates. Employers routinely sponsor this role because it requires a technical degree and specialized knowledge that satisfies specialty occupation requirements. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout Lvt
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
* Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
About This Role
LVT is looking for a Technical Success Manager to champion our customers' technical onboarding and drive successful product trials. Acting as a crucial technical resource, you will partner directly with prospective enterprise clients to configure, optimize, and validate LVT solutions against their specific operational needs. You are an individual contributor who thrives at the intersection of client relationship management and hands-on system configuration, turning complex hardware and cloud settings into clear, successful customer outcomes. This role is based fully in-office out of our Headquarters in American Fork, Utah.
Role Responsibilities
- Trial Configuration & Deployment: Own the end-to-end technical configuration and remote setup of new LVT products for proof-of-concept and trial customers, including adjusting IP camera analytics, firmware, and core software settings.
- Solution Optimization: Analyze and fine-tune system configurations to produce tailored, precise security and operational outcomes unique to each customer's site constraints.
- Value Demonstration & Reporting: Synthesize data into weekly customer reports that clearly articulate system "wins," captured incidents, and ROI to technical and non-technical stakeholders.
- Proactive System Monitoring: Monitor centralized dashboards regularly to identify, diagnose, and resolve hardware or configuration anomalies before they impact the trial experience.
- Technical Consultation: Act as a trusted technical advisor, conducting recurring syncs with clients to ensure LVT's Agentic AI platform and physical units continually meet their operational goals.
- Tier 1 & 2 Troubleshooting: Rapidly diagnose incoming customer requests, troubleshooting basic hardware, software networking, and system-level bugs during critical evaluation periods.
- Data Utilization & Analytics: Leverage internal data streams to create clear, actionable analyses that improve the visibility, usability, and speed of customer problem-solving.
- Cross-Functional Collaboration: Partner closely with Sales, Product, and Field Engineering teams to translate trial feedback into long-term customer experience and product enhancements.
OUR IDEAL CANDIDATE
- Technical Onboarding Expert: Proven track record in a highly technical customer-facing engineering, implementation, or technical account management role.
- Experienced Operator: Brings 5 or more years of hands-on technical support, system configuration, or technical project management experience.
- Camera Analytics Exposure: Experience configuring IP camera systems, edge video analytics, or VMS platforms is highly preferred.
- Elite Communicator: Exceptional capability to translate intricate technical configurations, network settings, and AI capabilities into plain, value-driven language for business executives.
- Natural Troubleshooter: Strong critical thinking and analytical skills, with a methodical approach to diagnosing multi-layered hardware, software, and configuration issues.
- Detail and Quality-Obsessed: Laser-focused on QA and performance metrics, ensuring every client deployment matches LVT's high excellence benchmarks.
- High Emotional Intelligence: A collaborative team player who balances high technical aptitude with the empathy, patience, and relationship-building skills required for customer-facing success.
Benefits
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
About Lvt
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
* Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
About This Role
LVT is looking for a Technical Success Manager to champion our customers' technical onboarding and drive successful product trials. Acting as a crucial technical resource, you will partner directly with prospective enterprise clients to configure, optimize, and validate LVT solutions against their specific operational needs. You are an individual contributor who thrives at the intersection of client relationship management and hands-on system configuration, turning complex hardware and cloud settings into clear, successful customer outcomes. This role is based fully in-office out of our Headquarters in American Fork, Utah.
Role Responsibilities
- Trial Configuration & Deployment: Own the end-to-end technical configuration and remote setup of new LVT products for proof-of-concept and trial customers, including adjusting IP camera analytics, firmware, and core software settings.
- Solution Optimization: Analyze and fine-tune system configurations to produce tailored, precise security and operational outcomes unique to each customer's site constraints.
- Value Demonstration & Reporting: Synthesize data into weekly customer reports that clearly articulate system "wins," captured incidents, and ROI to technical and non-technical stakeholders.
- Proactive System Monitoring: Monitor centralized dashboards regularly to identify, diagnose, and resolve hardware or configuration anomalies before they impact the trial experience.
- Technical Consultation: Act as a trusted technical advisor, conducting recurring syncs with clients to ensure LVT's Agentic AI platform and physical units continually meet their operational goals.
- Tier 1 & 2 Troubleshooting: Rapidly diagnose incoming customer requests, troubleshooting basic hardware, software networking, and system-level bugs during critical evaluation periods.
- Data Utilization & Analytics: Leverage internal data streams to create clear, actionable analyses that improve the visibility, usability, and speed of customer problem-solving.
- Cross-Functional Collaboration: Partner closely with Sales, Product, and Field Engineering teams to translate trial feedback into long-term customer experience and product enhancements.
OUR IDEAL CANDIDATE
- Technical Onboarding Expert: Proven track record in a highly technical customer-facing engineering, implementation, or technical account management role.
- Experienced Operator: Brings 5 or more years of hands-on technical support, system configuration, or technical project management experience.
- Camera Analytics Exposure: Experience configuring IP camera systems, edge video analytics, or VMS platforms is highly preferred.
- Elite Communicator: Exceptional capability to translate intricate technical configurations, network settings, and AI capabilities into plain, value-driven language for business executives.
- Natural Troubleshooter: Strong critical thinking and analytical skills, with a methodical approach to diagnosing multi-layered hardware, software, and configuration issues.
- Detail and Quality-Obsessed: Laser-focused on QA and performance metrics, ensuring every client deployment matches LVT's high excellence benchmarks.
- High Emotional Intelligence: A collaborative team player who balances high technical aptitude with the empathy, patience, and relationship-building skills required for customer-facing success.
Benefits
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Technical Success Manager
Lead with your technical degree
H-1B and E-3 sponsorship for this role hinges on demonstrating a specialty occupation. A bachelor's degree in computer science, engineering, or information systems strengthens your case significantly more than a general business degree.
Target SaaS and enterprise software companies
Companies selling complex software products, cloud infrastructure, cybersecurity, data platforms, sponsor Technical Success Managers most consistently because the role demands deep product knowledge that justifies visa sponsorship to immigration attorneys and USCIS reviewers.
Quantify technical scope in your resume
Sponsoring employers need to demonstrate the role requires specialized knowledge. Highlight API integrations you've managed, technical onboarding programs you've built, or engineering escalations you've resolved to show the position's complexity clearly.
Understand the specialty occupation bar
USCIS scrutinizes customer-facing roles more than pure engineering positions. Make sure your job description explicitly requires a technical degree for entry-level candidates, not just preferred qualifications, before accepting an offer.
Australian nationals should prioritize the E-3
The E-3 visa processes faster, skips the H-1B lottery entirely, and renews indefinitely in two-year increments. For Australians in technical customer success, it's the most predictable sponsorship path available and employers find it straightforward to file.
Ask about sponsorship policy before final interviews
Many companies sponsor selectively by role and team. Confirm that the specific hiring manager and HR team have successfully sponsored Technical Success Managers before, not just engineers, to avoid late-stage surprises during the offer process.
Frequently Asked Questions
Does the Technical Success Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS requires that the position normally requires at least a bachelor's degree in a specific technical field. Roles tied to complex software platforms, cloud infrastructure, or enterprise APIs are stronger candidates than general customer success positions. The employer's job description must specify a technical degree requirement, not just prefer one. Roles where any bachelor's degree satisfies the requirement face higher RFE rates.
What degree background do sponsoring employers typically require for this role?
Most employers sponsoring Technical Success Managers for H-1B visa or E-3 visas require a degree in computer science, software engineering, information systems, or a related technical field. Some accept electrical engineering or applied mathematics when the product domain aligns. General business or communications degrees rarely support a specialty occupation argument, even if the candidate has strong technical skills gained on the job.
How can I find Technical Success Manager jobs that offer visa sponsorship?
Migrate Mate filters job listings specifically for roles open to visa sponsorship, including H-1B, E-3, and O-1 visa candidates. Searching there saves time compared to manually screening postings that don't disclose sponsorship status, and the listings skew toward SaaS and enterprise technology companies that sponsor this role most regularly.
Are H-1B RFEs common for Technical Success Manager petitions?
Yes, more so than for pure software engineering roles. USCIS sometimes questions whether customer-facing positions genuinely require a specific technical degree. The strongest petitions include detailed job duty descriptions that emphasize technical architecture reviews, integration troubleshooting, and API support, alongside evidence that the employer has a consistent practice of hiring degreed candidates for the position.
Can I transfer my H-1B to a new employer if I switch Technical Success Manager roles?
Yes. H-1B portability allows you to start working for a new employer as soon as they file a new H-1B petition on your behalf, without waiting for approval, provided your current H-1B was approved and you haven't been out of status. The new employer files a fresh I-129 and LCA tied to the new role, and the specialty occupation requirements apply independently to that position.
What is the prevailing wage requirement for sponsored Technical Success Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.