Telephone Operator Jobs in USA with Visa Sponsorship
Telephone Operator roles can qualify for H-1B visa or H-2B visa sponsorship depending on the employer's classification of the position. Call centers, hospital switchboards, and emergency dispatch centers are the most active sponsors. Sponsorship hinges on whether the employer files an LCA and can demonstrate a legitimate business need. For detailed occupation requirements, see the O*NET profile.
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01220 WFBMG Wake Forest Health Network: Catawba
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday 8am-5pm
Pay Range:
$35.50 - $53.25
EDUCATION/EXPERIENCE:
- Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred.
- Prefer acute care experience within the last 10 years.
- Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required.
- Licensure in other states as required by law or client contract.
- Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas.
ESSENTIAL FUNCTIONS:
- Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.
- Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology.
- Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients.
- Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care.
- Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model. Includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking. Pursues lifelong learning that updates and expands clinical, organizational, professional roles and responsibilities.
- Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.
- Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skill.
- Adapts personal communication style to meet the needs of the patient in diverse personal, professional, cultural, and socio-economic backgrounds.
- Demonstrates exceptional assessment, critical thinking, and customer service skills.
- Performs other related duties incidental to the work described herein.
SKILLS/QUALIFICATIONS:
- Ability to assess nursing needs of acute and chronically ill patients through technology methods
- Ability to seek out resources independently and work collaboratively
- Ability to establish and maintain effective working relationships
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
- Ability to teach patients and families in accordance with the nursing plan of care
- Ability to use the computer and learn new software programs
- Ability to document and communicate pertinent information using computer and/or paper documentation tools
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the applicable state Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.
Department:
01220 WFBMG Wake Forest Health Network: Catawba
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday 8am-5pm
Pay Range:
$35.50 - $53.25
EDUCATION/EXPERIENCE:
- Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred.
- Prefer acute care experience within the last 10 years.
- Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required.
- Licensure in other states as required by law or client contract.
- Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas.
ESSENTIAL FUNCTIONS:
- Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.
- Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology.
- Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients.
- Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care.
- Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model. Includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking. Pursues lifelong learning that updates and expands clinical, organizational, professional roles and responsibilities.
- Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.
- Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skill.
- Adapts personal communication style to meet the needs of the patient in diverse personal, professional, cultural, and socio-economic backgrounds.
- Demonstrates exceptional assessment, critical thinking, and customer service skills.
- Performs other related duties incidental to the work described herein.
SKILLS/QUALIFICATIONS:
- Ability to assess nursing needs of acute and chronically ill patients through technology methods
- Ability to seek out resources independently and work collaboratively
- Ability to establish and maintain effective working relationships
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
- Ability to teach patients and families in accordance with the nursing plan of care
- Ability to use the computer and learn new software programs
- Ability to document and communicate pertinent information using computer and/or paper documentation tools
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the applicable state Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.
See all Telephone Operator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Telephone Operator roles.
Get Access To All JobsTips for Finding Telephone Operator Jobs
Pull your O*NET occupation code first
Telephone Operator falls under SOC code 43-2011. Confirm your prospective employer is filing LCAs under that code, not a broader clerical category, because a mismatched SOC code can trigger USCIS scrutiny during adjudication.
Target employers with active E-Verify enrollment
Hospital switchboard departments, 911 dispatch centers, and large federal contractors are most likely to hold active E-Verify enrollment, which signals an established process for sponsoring foreign workers rather than a first-time attempt.
Check prevailing wage before negotiating your offer
Use the OFLC Wage Search to look up the Level I through Level IV wage ranges for SOC 43-2011 in your target city. Your offered wage must meet at least Level I, or the LCA certification will fail before your petition even reaches USCIS.
Document dispatch or multilingual credentials specifically
Employers sponsoring for 911 dispatch or multilingual operator roles often need evidence that the foreign worker's language skills or emergency protocols training aren't available domestically. Gather certificates, training transcripts, and language proficiency records before the PERM recruitment phase begins.
Use Migrate Mate to file once you have an offer
After your employer confirms sponsorship, Migrate Mate handles the LCA and H-1B petition paperwork at a flat fee, so you're not managing DOL certification timelines and USCIS filing windows on your own while starting a new role.
Clarify H-2B versus H-1B eligibility with your employer early
Telephone Operator positions classified as temporary or seasonal may route through H-2B rather than H-1B. H-2B has an annual cap of 66,000 visas, so confirm which petition type your employer intends to file before accepting an offer that assumes H-1B availability.
Frequently Asked Questions
Can a Telephone Operator role qualify for H-1B visa sponsorship?
H-1B sponsorship for Telephone Operator positions is uncommon because USCIS generally requires the role to qualify as a specialty occupation, meaning it normally requires at least a bachelor's degree in a specific field. Most operator roles don't meet that threshold. Exceptions exist for highly technical dispatch roles at government agencies or telecom infrastructure companies where specialized credentials are genuinely required.
Which visa categories are most realistic for sponsored Telephone Operator jobs?
H-2B visa is the most common path for temporary or seasonal operator positions, such as holiday call center surges or event hotline staffing. TN visas can apply for Canadian or Mexican nationals if the role falls under an eligible USMCA category. Some multilingual hospital operator positions have been sponsored under H-1B when the employer can demonstrate specialty-level language and clinical coordination requirements.
Does a Telephone Operator need a college degree to get visa sponsorship?
For H-2B sponsorship, a degree isn't required. For H-1B, the employer would need to justify why the Telephone Operator role requires at least a bachelor's degree, which is a difficult argument for standard operator duties. Emergency dispatch roles with technical certification requirements or multilingual coordination roles at medical institutions are the scenarios most likely to support a degree-based specialty occupation argument.
How do I find employers actively sponsoring Telephone Operator visa candidates?
Search Migrate Mate to filter Telephone Operator openings by employers with verified sponsorship history. Hospital systems, federal contractors operating call centers, and large utility companies are the employer categories most likely to have established immigration programs. Avoid applying speculatively to small call centers with no prior LCA filing history, as first-time sponsor processes are slow and frequently stall.
What happens to my visa status if my sponsored Telephone Operator job ends?
If you're on H-1B or H-2B and your employment ends, you have a 60-day grace period under H-1B to find a new sponsoring employer before your status lapses. H-2B has no equivalent grace period and status ends with the job. Portability rules under H-1B allow you to transfer to a new employer's petition if it's filed before your current status expires.
What is the prevailing wage requirement for sponsored Telephone Operator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.