Account Manager Jobs in Cleveland, OH
Account Manager jobs in Cleveland are in active demand across downtown, the Flats, and Midtown, where healthcare, financial services, and manufacturing-adjacent sectors drive consistent hiring. Employers posting right now include IT Comp, Towne Park, and Ricoh. Scan the live roles below and apply to whichever ones fit.
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About the Role:
Are you passionate about learning new technology and building strong client relationships? We’re looking for an Associate Technical Account Manager (ATAM) to help our clients get the most value from Yardi’s property management software solutions.
In this role, you’ll combine your technical aptitude and communication skills to support clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
You’ll build expertise in how Yardi’s software supports the financial, operational, and tenant management needs of organizations around the world. As part of a collaborative team, you’ll work closely with clients and internal departments to deliver high-quality, solution-focused support. If you're a quick learner who enjoys exploring technology and making a positive impact for clients, we’d love to hear from you.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Services; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
#LI-Hybrid
Cleveland, OH
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Find Account Manager JobsAccount Manager Job Market in Cleveland
Who's Hiring
- IT Comp18
- Towne Park18

- Ricoh9

- WellLink9
- OneDigital9

Top Industries Hiring
- Education
Account Manager Jobs in Cleveland: Frequently Asked Questions
How do I get a account manager job in Cleveland?
Focus your search on Cleveland's strongest hiring sectors: healthcare systems, regional banks and insurance firms, logistics companies, and industrial distributors concentrated in areas like Midtown and the near west side. Candidates who can show measurable revenue retention or growth get noticed fastest here. Familiarity with B2B relationship cycles is a consistent edge in Cleveland's large-account commercial market.
Which companies hire account managers in Cleveland?
Employers hiring account managers in Cleveland right now include IT Comp, Towne Park, and Ricoh, based on current listings on Migrate Mate as of November 2026. Cleveland's mix of regional healthcare networks, financial institutions, and industrial suppliers means hiring comes from both large anchor employers and mid-size specialty firms.
Are there remote account manager jobs in Cleveland?
Yes, though account manager roles with significant client-facing or territory responsibilities tend to be in-person or hybrid. About 100% of account manager openings tied to Cleveland are remote or hybrid as of November 2026. Software, staffing, and SaaS-related roles based in Cleveland are the most likely to offer full remote flexibility.
How can I get a account manager job in Cleveland with little or no experience?
The most realistic entry path in Cleveland is through inside sales or business development representative roles at local healthcare technology companies, regional distributors, or insurance firms, which regularly hire junior candidates and promote from within. Roles at Cleveland-area staffing agencies also serve as strong on-ramps. Demonstrating comfort with CRM tools and showing clear communication skills in interviews consistently outweighs limited years of experience.
Which industries hire the most account managers in Cleveland?
The sectors hiring the most account managers in Cleveland are Education, based on current listings on Migrate Mate as of November 2026. Cleveland's role as a regional hub for healthcare delivery, financial services, and advanced manufacturing creates sustained account management demand across both enterprise and mid-market client portfolios.
See All 163+ Account Manager Jobs in Cleveland
Find roles in Cleveland that match your experience and apply in just a few clicks.
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