Project Manager Responsibilities

• Serve on the Student Formation Council; collaborate with the Vice President to set agendas, identify priorities, and prepare materials and follow-up.
• Gather and synthesize data to inform understanding of students and represent Student Formation interests.
• Track strategic and annual objectives and support related reporting.
• Implement special projects and initiatives for the Vice President for Student Formation and the Dean of Students.
• Support the Vice President’s direct reports—including the Senior Associate Dean of Students; Associate Deans of Integrative Learning, Residential Life & Education, and Student Life; the Athletic Director; and the Directors of CAPS and the Health Center—through timely communication and follow-up.
• Coordinate professional development opportunities and team-building activities for Student Formation.
• Build relationships and coordinate engagement efforts with campus organizations, departments, and divisions.
• Supervise a team of student receptionists, including interviewing, hiring, scheduling, training, performance evaluations, pay increases, and budget oversight.

Executive Assistant Responsibilities

• Plan and participate in meetings, retreats, and training sessions, including coordinating logistics.
• Coordinate meetings and communications for the Vice President—individually and across the Student Formation Division.
• Communicates on behalf of Student Formation and Travel Health and Safety, managing email and phone communication, identifying priorities and escalating concerns as appropriate to the Vice President, often preparing or responding to correspondence on the Vice President’s behalf.
• Manage budgets for Student Formation and Athletics, including contracts and personnel information.
• Manage the HR performance review process for the Vice President’s direct reports by providing structure and process for the Vice President to review and iterate on.
• Prepare routine correspondence, reports, memos, and letters; draft speeches, presentations, reports, and talking points.
• Facilitate communication and reporting for the Board of Trustees and the Living the Mission Committee.
• Coordinate proactive communications to students and families from the Dean’s office.
• Coordinate materials, schedules, and information dissemination for committees chaired by or supported by the Vice President, including the Travel Health and Safety Team, Strategic Committees, Working Groups, and Student Congress.
• Arrange travel for the Vice President.
• Maintain the Vice President’s calendar to ensure strategic use of time and resources; assist with calendars for the Senior Associate Dean of Students and Associate Dean for Community Belonging.
• Serve as the primary contact for internal meeting requests, changes, and cancellations.
• Maintain, update, publish, and archive the College’s Student Handbook in collaboration with the Dean and Senior Associate Dean.
• Manage the Student Formation website with Public Affairs and Marketing; assist with social media and communication strategies.
• Manage the workflow and daily operations of the office, including office calendars.
Perform other duties as assigned.

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• Bachelor’s degree required, with 5-10 years of relevant administrative experience preferred.
• Excellent writing, communication, and public relations skills that embody a sense of care and confidence.
• Ability to engage in conflict productively.
• Commitment to the work of developing college students.
• High attention to detail and ability to handle confidential and complex matters, including a high degree of discretion.
• Proficient in Google Suite and Microsoft Office. Experience with Maxient a plus.
• Interest in and demonstrated background in adopting new technologies and strategies such as AI to improve efficiency.
• Self-motivated with the ability to manage multiple projects and deadlines, along with the ability to anticipate future needs.
• Ability to build rapport and trust across the campus on behalf of Student Formation.
• Hospitable, positive and steady demeanor in working with a diverse population.
• Understanding and support of Hope College’s mission and Christian faith.