Associate Director Of Admissions Jobs
Associate Director Of Admissions jobs are open across higher education, independent K-12 schools, and professional programs, at levels from senior admissions counselor to director, with specializations in recruitment strategy, enrollment management, and transfer or graduate admissions. Find a role that fits from the openings below and apply directly.
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Join Our Team as a Director of Admissions Call Center Operations at FHE Health!
About Us
FHE Health is a facility licensed by both the Department of Children and Families (DCF) and the Agency for Healthcare Administration (AHCA). We are accredited by both the JOINT Commission and the Commission of Accreditation of Rehabilitation Facilities (CARF)
We are members of the National Association of Addiction Treatment Providers (NAATP), and Deerfield Beach’s Best Alcohol and Drug Rehabilitation Center. We are not conventional; we are at the forefront of a medically integrated, modern, scientific, and technological approach to behavioral health and addiction treatment, delivering progressive services not seen in the behavioral health market.
As an eight-time "Top Workplace" award winner, we take pride in offering an innovative and collaborative work culture where compassion meets excellence.
Who We're Looking For
The ideal candidate is a dynamic healthcare operations leader with experience managing high-volume admissions, intake, patient access, or call center environments—preferably within behavioral health, mental health, or substance use treatment settings. This leader will use data-driven strategies, performance metrics, and operational excellence to ensure individuals seeking care receive timely, compassionate, and professional support.
What You'll Do
Call Center & Admissions Operations Leadership
- Lead all daily operations of the Admissions Call Center, ensuring high-quality, timely, and compassionate handling of patient and referral inquiries.
- Develop and implement strategies to improve inquiry response times, conversion rates, patient access, and overall operational performance.
- Monitor and optimize key performance indicators (KPIs), including call volume, service levels, abandonment rates, response times, quality scores, productivity, and conversion metrics.
- Establish standardized workflows, call standards, scripts, documentation expectations, and quality assurance processes.
- Utilize dashboards and reporting tools to identify trends, improve efficiency, and drive continuous improvement.
- Partner with technology teams to optimize CRM systems, telephony platforms, and reporting tools.
Leadership & Team Development
- Recruit, train, coach, mentor, and develop Call Center Managers, Supervisors, Admissions Coordinators, and Intake Specialists.
- Create a culture of accountability, compassion, service excellence, and continuous improvement.
- Establish departmental goals, productivity expectations, and performance standards aligned with organizational objectives.
- Develop staffing models and workforce strategies to ensure appropriate coverage and exceptional service delivery.
- Provide leadership coaching, performance feedback, and professional development opportunities.
Admissions Growth & Patient Experience
- Partner with the Director of Admissions, Clinical Leadership, Marketing, and Business Development teams to support census growth and improve patient access.
- Ensure prospective patients, families, healthcare providers, and referral partners receive an exceptional experience throughout the admissions process.
- Identify barriers impacting admissions and implement solutions to improve efficiency and patient satisfaction.
- Support referral relationship development and initiatives that strengthen FHE Health’s presence within the behavioral healthcare community.
Compliance & Operational Excellence
- Ensure compliance with HIPAA, Joint Commission, CARF, AHCA, DCF, payer requirements, and organizational policies.
- Maintain accurate documentation standards and ensure confidentiality throughout patient communications.
- Collaborate with clinical and operational leaders to ensure smooth transitions from inquiry through admission.
- Prepare and present operational reports, KPI dashboards, and improvement recommendations to executive leadership.
What You Need
- Bachelor’s degree in Healthcare Administration, Business Administration, Behavioral Health, Nursing, Psychology, Social Work, or related field preferred.
- Minimum five (5) years of experience in healthcare admissions, intake operations, patient access, referral management, or high-volume call center operations.
- Minimum three (3) years of experience leading supervisors, managers, or high-performing healthcare teams.
- Behavioral health, mental health, substance use disorder treatment, or psychiatric services experience strongly preferred.
- Proven experience using KPIs, dashboards, and data analytics to improve operational performance.
- Experience with CRM systems, electronic medical records, call center technology, and workforce management tools.
- Knowledge of HIPAA, Joint Commission, CARF, AHCA, DCF, and healthcare compliance requirements preferred.
- Must be eligible to pass an AHCA Level II background screening.
- CPR and Crisis Prevention Intervention (CPI) certification required (or ability to obtain).
Skills & Attributes
- Strategic healthcare operations leadership
- Strong coaching and team development abilities
- Data-driven decision-making and performance improvement
- Exceptional communication and relationship-building skills
- Ability to collaborate with clinical, operational, and executive leaders
- Strong organizational, analytical, and problem-solving skills
Take the Next Step in Your Career! Be part of a team that’s redefining behavioral healthcare. If you're passionate about helping people heal and thrive, apply today!
Full-Time
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Who's Hiring
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in associate director of admissions jobs.
- Bachelor's degree required, master's degree preferred in higher education, counseling, or related field
- Three or more years of progressive admissions experience including supervisory or leadership responsibilities
- Proficiency with a CRM platform such as Slate, Salesforce Education Cloud, or similar enrollment management software
- Demonstrated ability to develop and execute territory-based or demographic recruitment strategies
- Strong data analysis skills to interpret enrollment funnel metrics and inform strategy adjustments
- Experience with budget management, reporting to senior leadership, and cross-departmental collaboration
Tips for Your Associate Director Of Admissions Job Search
Quantify your enrollment outcomes directly
Admissions hiring committees want numbers: class size grown, yield rate improved, or territory recruitment results. Pull specific outcomes from your annual reports or CRM dashboards and lead with them in your resume summary and each role description.
Tailor your resume to the enrollment model
A research university, a small liberal arts college, and a for-profit professional school each measure admissions success differently. Mirror the language in the job posting, whether that's yield management, funnel conversion, or holistic review, so your resume speaks their model.
Apply early to roles that fit
Migrate Mate lists associate director of admissions openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by CRM platform fluency
Many listings specify Slate, Salesforce Education Cloud, or Banner as requirements. Search for roles that name the platform you know best first, then apply to stretch roles where your adjacent experience in a different CRM is still relevant.
Prepare a recruitment strategy case study
Interviews for this level often include a scenario prompt asking how you'd build or revise a territory recruitment plan. Prepare a concrete example from your own work, walking through the problem, your approach, and the measurable outcome, before you walk in.
Negotiate start date around recruitment cycles
Admissions offices run on academic calendars, so a late spring or summer start is often preferred. If you're negotiating timing, framing your availability around the fall recruitment season shows institutional awareness and makes the transition easier for both sides.
Associate Director Of Admissions Jobs: Frequently Asked Questions
Which companies are hiring the most associate director of admissionss?
The companies hiring the most associate director of admissionss right now include Tufts University, University of Virginia, and Clark University, with the largest share of openings in Texas, Massachusetts, and Pennsylvania, based on current listings on Migrate Mate as of August 2026. Demand tends to cluster around institutions with active enrollment growth goals or leadership transitions in their admissions offices.
How many associate director of admissions jobs are remote?
About 52% of associate director of admissions openings are fully remote or hybrid as of August 2026, reflecting the campus-based nature of most admissions operations. Sub-roles focused on graduate or online program recruitment tend to offer the most remote flexibility, while undergraduate admissions roles at residential colleges typically require on-campus presence.
How do you become an associate director of admissions?
Most associate directors of admissions move up from admissions counselor or senior counselor roles after building experience managing a recruitment territory and mentoring junior staff. Earning a master's degree in higher education, student affairs, or a related field strengthens your candidacy. Gaining fluency in enrollment management software and taking on project leadership, such as coordinating a recruitment event series or leading a pipeline initiative, accelerates the transition into associate director roles.
Can you get an associate director of admissions job with limited experience?
Getting hired with limited experience is challenging but possible if you've demonstrated leadership in adjacent roles. Institutions with high staff turnover, smaller enrollment teams, or new program launches sometimes hire candidates who have strong counseling fundamentals and clear potential to grow into the strategic responsibilities. Framing any experience managing a process, training peers, or owning an outcome end-to-end helps bridge the gap.
What does the associate director of admissions interview process look like?
The process typically involves an initial screening call with HR or a talent team, followed by a panel interview with admissions leadership and cross-functional colleagues such as financial aid or marketing staff. Many institutions include a presentation or scenario exercise asking you to outline a recruitment strategy or respond to an enrollment challenge. A final round with the VP or dean of enrollment is common before an offer is extended.
Where can I find and apply to associate director of admissions jobs?
You can find and apply to associate director of admissions jobs on Migrate Mate, which lists current openings from institutions across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
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