Applications Manager Jobs
Applications Manager jobs are open across healthcare, financial services, government, and enterprise technology, from mid-level to senior and director, with specializations in EHR systems, enterprise software, and IT portfolio management. Find a role that fits from the openings below and apply directly.
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MINIMUM TRAINING & EXPERIENCE
The following education and experience will be accepted:
- Bachelor's Degree in Business Administration, Public Administration, Information Technology or a related field plus five (5) years of progressively responsible experience in enterprise application support, systems administration or Information Technology operations; OR
- Associate Degree in Business Administration, Public Administration, Information Technology or a related field plus seven (7) years of progressively responsible experience enterprise application support, systems administration or Information Technology operations; OR
- High School Diploma plus nine (9) years of progressively responsible experience enterprise application support, systems administration or Information Technology operations.
GENERAL STATEMENT OF JOB
Under general supervision, performs professional work in the coordination and support of Citywide application projects. Responsible for the leadership, coordination and operation oversight of the City’s enterprise application ecosystem. Maintains centralized, decentralized, and remote network services. Ensures the secure, reliable and efficient delivery of application services across all City departments. Manages the full lifecycle of application administration including configuration, release evaluation, testing, integration support, user acceptance coordination and production deployment. Ensures that enterprise systems consistently align with organizational goals, operational needs and regulatory requirements. Serves as primary liaison between the IT Department and internal business units regarding application-related initiatives. Provides expert guidance on process improvements, system capabilities and technology solutions. Develops and enforces application standards, documentation practices and quality assurance procedures. Coordinates cross-departmental requirements gathering. Leads roadmap planning for application modernization and optimization efforts. Employee must exercise initiative and independent judgment in all phases of work and have the ability to lead multidisciplinary technical staff in a fast-paced environment. Reports to the Director of Information Technology.
SPECIFIC DUTIES & RESPONSIBLITIES
ESSENTIAL JOB FUNCTIONS
Oversees the City’s enterprise application portfolio, including system configuration, upgrades, security, maintenance, testing, documentation and lifecycle planning.
Leads planning, coordination and execution of application enhancements, patches, releases, integrations and cross-departmental technology initiatives.
Evaluates system functionality, release notes, vendor updates and operational impacts to ensure system stability and optimal performance.
Develops and maintains multi-year application roadmaps, including modernization efforts, cloud migration strategies, licensing optimization and legacy system retirement planning.
Ensures application environments comply with City policies, regulatory requirements, cybersecurity standards and industry best practices.
Plans, organizes and manages application-related projects to ensure timely, high-quality delivery aligned with departmental and City objectives.
Coordinates project resources, schedules, testing cycles, data validations and departmental implementation activities.
Facilitates business process analysis, requirements gathering, system impact assessments and technical solution planning for application-related initiatives.
Establishes and maintains consistent procedures for configuration management, documentation, change control and quality assurance across the Applications Team
Serves as the primary liaison between IT and all City departments regarding application issues, enhancements, workflow improvements and support requests.
Works with department leaders and subject-matter experts to identify operational needs, evaluate system capabilities and recommend technology-based solutions.
Communicates system changes, timelines, risks, impacts and training needs to ensure smooth transitions during application updates or process changes.
Ensures timely, accurate and customer-focused support is provided for mission-critical systems and department operations.
Assigns work, manages workloads, monitors performance, evaluates quality of results and provides mentoring and coaching to staff.
Develops team competencies through cross-training, skills development and continuous improvement initiatives.
Establishes performance standards, service level expectations, ticket handling protocols and escalation procedures to maintain high-quality service delivery.
Conducts regular staff meetings, performance evaluations and professional development planning for all supervised personnel.
Oversees creation and maintenance of test scripts, user acceptance testing plans, regression testing, validation procedures and production deployment checklists.
Ensures all application changes follow structured testing, documentation and approval processes.
Establishes comprehensive documentation standards for configurations, workflows, integrations, data dictionaries, security roles and support procedures.
Ensures documentation is maintained, accessible, and audit-ready for internal, regulatory and cybersecurity compliance purposes.
Oversees analysis and resolution of complex application problems, system errors, user issues and performance bottlenecks.
Coordinates with vendors, IT Operations and departmental personnel to remediate application incidents and ensure minimal service disruptions.
Prioritizes and manages support queues to ensure timely response and resolution, especially for high-impact or time-sensitive issues.
Establishes and tracks operational metrics, performance indicators and reporting related to application performance and team effectiveness.
Provides input for application-related budget planning, including licensing, maintenance agreements, professional services and system modernization costs.
Coordinates vendor activities, evaluates proposals, negotiates service levels and oversees third-party engagements related to application support and development.
Manages procurement activities for application-related products, tools and services and ensures compliance with City purchasing policies.
Oversees after-hours updates, emergency deployments and critical system incidents requiring coordinated team response.
Ensures appropriate planning, communication, risk mitigation and validation for all after-hours or high-impact system changes.
ADDITIONAL JOB FUNCTIONS
Performs other related work as required.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position
This position is General Exempt and is covered under Personnel Policies and the Administrative Code.
Health Insurance: Health care plan options include HDHP, OAPIN and OAP through Cigna.
Dental Insurance: Dental coverage is offered in three plans that include DHMO & PPO High/Low plans.
Vision Insurance: Vision coverage includes an annual eye exam, frames and lenses or contact lenses in lieu of eyeglasses.
Life Insurance: The City of Palm Bay provides each employee with life insurance in the amount of one time their annual base salary at no cost. Additional coverage is available at the employee's cost up to the Guaranteed Issue amount of $250,000.
Dependent/Spouse Life Insurance: The City of Palm Bay provides each employee with dependent/spouse life insurance in the amount of $5,000 per dependent at no cost. Additional coverage is available at the employee's cost.
Short Term Disability: Coverage pays 66 2/3% of employee's annual base salary during a short-term disability period not to exceed 26 weeks.
Long Term Disability: Coverage pays 66 2/3% of employee's salary at time of disability after a 180 consecutive day waiting period.
Defined Contribution Retirement Plan: City contributes a base of 3%. Employees may contribute up to 6% and the City will match the employees contribution.
Holidays: 11 holidays and 1 birthday holiday and 1 floating holiday.
Paid Leave: Accrue 96 hours of vacation and sick leave per year. Accrued vacation hours increase after 10 years of service. Administrative leave for exempt employees – 48 hours per year.
MINIMUM TRAINING & EXPERIENCE
The following education and experience will be accepted:
- Bachelor's Degree in Business Administration, Public Administration, Information Technology or a related field plus five (5) years of progressively responsible experience in enterprise application support, systems administration or Information Technology operations; OR
- Associate Degree in Business Administration, Public Administration, Information Technology or a related field plus seven (7) years of progressively responsible experience enterprise application support, systems administration or Information Technology operations; OR
- High School Diploma plus nine (9) years of progressively responsible experience enterprise application support, systems administration or Information Technology operations.
GENERAL STATEMENT OF JOB
Under general supervision, performs professional work in the coordination and support of Citywide application projects. Responsible for the leadership, coordination and operation oversight of the City’s enterprise application ecosystem. Maintains centralized, decentralized, and remote network services. Ensures the secure, reliable and efficient delivery of application services across all City departments. Manages the full lifecycle of application administration including configuration, release evaluation, testing, integration support, user acceptance coordination and production deployment. Ensures that enterprise systems consistently align with organizational goals, operational needs and regulatory requirements. Serves as primary liaison between the IT Department and internal business units regarding application-related initiatives. Provides expert guidance on process improvements, system capabilities and technology solutions. Develops and enforces application standards, documentation practices and quality assurance procedures. Coordinates cross-departmental requirements gathering. Leads roadmap planning for application modernization and optimization efforts. Employee must exercise initiative and independent judgment in all phases of work and have the ability to lead multidisciplinary technical staff in a fast-paced environment. Reports to the Director of Information Technology.
SPECIFIC DUTIES & RESPONSIBLITIES
ESSENTIAL JOB FUNCTIONS
Oversees the City’s enterprise application portfolio, including system configuration, upgrades, security, maintenance, testing, documentation and lifecycle planning.
Leads planning, coordination and execution of application enhancements, patches, releases, integrations and cross-departmental technology initiatives.
Evaluates system functionality, release notes, vendor updates and operational impacts to ensure system stability and optimal performance.
Develops and maintains multi-year application roadmaps, including modernization efforts, cloud migration strategies, licensing optimization and legacy system retirement planning.
Ensures application environments comply with City policies, regulatory requirements, cybersecurity standards and industry best practices.
Plans, organizes and manages application-related projects to ensure timely, high-quality delivery aligned with departmental and City objectives.
Coordinates project resources, schedules, testing cycles, data validations and departmental implementation activities.
Facilitates business process analysis, requirements gathering, system impact assessments and technical solution planning for application-related initiatives.
Establishes and maintains consistent procedures for configuration management, documentation, change control and quality assurance across the Applications Team
Serves as the primary liaison between IT and all City departments regarding application issues, enhancements, workflow improvements and support requests.
Works with department leaders and subject-matter experts to identify operational needs, evaluate system capabilities and recommend technology-based solutions.
Communicates system changes, timelines, risks, impacts and training needs to ensure smooth transitions during application updates or process changes.
Ensures timely, accurate and customer-focused support is provided for mission-critical systems and department operations.
Assigns work, manages workloads, monitors performance, evaluates quality of results and provides mentoring and coaching to staff.
Develops team competencies through cross-training, skills development and continuous improvement initiatives.
Establishes performance standards, service level expectations, ticket handling protocols and escalation procedures to maintain high-quality service delivery.
Conducts regular staff meetings, performance evaluations and professional development planning for all supervised personnel.
Oversees creation and maintenance of test scripts, user acceptance testing plans, regression testing, validation procedures and production deployment checklists.
Ensures all application changes follow structured testing, documentation and approval processes.
Establishes comprehensive documentation standards for configurations, workflows, integrations, data dictionaries, security roles and support procedures.
Ensures documentation is maintained, accessible, and audit-ready for internal, regulatory and cybersecurity compliance purposes.
Oversees analysis and resolution of complex application problems, system errors, user issues and performance bottlenecks.
Coordinates with vendors, IT Operations and departmental personnel to remediate application incidents and ensure minimal service disruptions.
Prioritizes and manages support queues to ensure timely response and resolution, especially for high-impact or time-sensitive issues.
Establishes and tracks operational metrics, performance indicators and reporting related to application performance and team effectiveness.
Provides input for application-related budget planning, including licensing, maintenance agreements, professional services and system modernization costs.
Coordinates vendor activities, evaluates proposals, negotiates service levels and oversees third-party engagements related to application support and development.
Manages procurement activities for application-related products, tools and services and ensures compliance with City purchasing policies.
Oversees after-hours updates, emergency deployments and critical system incidents requiring coordinated team response.
Ensures appropriate planning, communication, risk mitigation and validation for all after-hours or high-impact system changes.
ADDITIONAL JOB FUNCTIONS
Performs other related work as required.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position
This position is General Exempt and is covered under Personnel Policies and the Administrative Code.
Health Insurance: Health care plan options include HDHP, OAPIN and OAP through Cigna.
Dental Insurance: Dental coverage is offered in three plans that include DHMO & PPO High/Low plans.
Vision Insurance: Vision coverage includes an annual eye exam, frames and lenses or contact lenses in lieu of eyeglasses.
Life Insurance: The City of Palm Bay provides each employee with life insurance in the amount of one time their annual base salary at no cost. Additional coverage is available at the employee's cost up to the Guaranteed Issue amount of $250,000.
Dependent/Spouse Life Insurance: The City of Palm Bay provides each employee with dependent/spouse life insurance in the amount of $5,000 per dependent at no cost. Additional coverage is available at the employee's cost.
Short Term Disability: Coverage pays 66 2/3% of employee's annual base salary during a short-term disability period not to exceed 26 weeks.
Long Term Disability: Coverage pays 66 2/3% of employee's salary at time of disability after a 180 consecutive day waiting period.
Defined Contribution Retirement Plan: City contributes a base of 3%. Employees may contribute up to 6% and the City will match the employees contribution.
Holidays: 11 holidays and 1 birthday holiday and 1 floating holiday.
Paid Leave: Accrue 96 hours of vacation and sick leave per year. Accrued vacation hours increase after 10 years of service. Administrative leave for exempt employees – 48 hours per year.
Applications Manager Jobs by Experience Level
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Find Applications Manager JobsApplications Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software11
- Manufacturing10
- Electronics & Hardware6
- Chemicals & Materials5
- Biotechnology & Pharmaceuticals5
What Employers Look For
The qualifications that appear most often in applications manager jobs.
- Bachelor's degree in information technology, computer science, or a related field
- Experience managing enterprise applications such as ERP, CRM, or EHR platforms
- Proficiency with ITIL frameworks and IT service management practices
- Demonstrated ability to lead cross-functional teams and vendor relationships
- Familiarity with cloud environments including AWS, Azure, or Google Cloud
- Strong project management skills, often with PMP or similar certification preferred
Tips for Your Applications Manager Job Search
Quantify application lifecycle ownership on your resume
Hiring managers want to see scope, not just duties. List the number of applications you owned, the teams you coordinated across, and specific uptime or deployment improvements you drove. Vague bullet points about 'managing applications' get passed over.
Highlight both vendor and in-house systems experience
Many job descriptions split between managing packaged software like Salesforce or Workday and custom-built platforms. If you've handled both, call that out explicitly. Candidates who show range across vendor and internal systems are far more competitive for senior roles.
Filter openings by the stack you already know
Applications manager roles vary enormously by technical environment. When reviewing listings, prioritize those naming platforms you've administered before. A match on two or three core systems often outweighs a perfect title match on a role built around tools you'd be learning from scratch.
Apply early to roles that fit
Migrate Mate lists applications manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a systems dependency story for interviews
Interviewers for this role almost always ask how you handle a critical application going down. Walk in with a real example: what broke, who you looped in, what you did first, and how you prevented a repeat. Generic incident-management answers won't distinguish you.
Negotiate around support escalation expectations upfront
On-call responsibilities and escalation tiers vary wildly between employers and are rarely detailed in job postings. Before accepting an offer, ask specifically about after-hours support expectations and how incidents are triaged. That context matters as much as the title and base compensation.
Applications Manager Jobs: Frequently Asked Questions
Which companies are hiring the most applications managers?
The companies hiring the most applications managers right now include Jolly Technologies, Citi, and Continental, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of September 2026. Demand is particularly concentrated in healthcare systems, financial institutions, and large government contractors.
How many applications manager jobs are remote?
About 62% of applications manager openings are fully remote or hybrid as of September 2026, though availability shifts by industry and seniority. Roles focused on cloud-based platforms and software portfolio management tend to offer the most location flexibility, while positions tied to on-premise infrastructure or regulated healthcare environments more often require on-site presence.
How do you become a applications manager?
Start by building hands-on experience administering one or more enterprise applications, typically through a systems administrator, analyst, or IT support role. From there, take on ownership of application upgrades, vendor coordination, and incident response. Earning an ITIL Foundation certification strengthens your candidacy, and progressing to a team lead or project lead role positions you to move into full applications manager responsibilities.
Can you get an applications manager job with little experience?
Breaking in with limited experience is possible if you can demonstrate direct ownership of at least one business-critical application, even in a smaller organization or a more junior role. Employers hiring at the lower end of the seniority range prioritize candidates who've handled real incidents, coordinated with vendors, and supported end users over those with credentials alone. Contract or project-based roles are a practical entry point.
What does the applications manager interview process look like?
Most applications manager interviews run across multiple rounds. An initial recruiter screen is typically followed by a technical or functional interview covering your experience with specific platforms, incident response, and vendor management. A final round often involves a panel with IT leadership and business stakeholders. Some employers add a practical exercise, such as a systems assessment or a written response to a mock application outage scenario.
Where can I find and apply to applications manager jobs?
You can find and apply to applications manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and experience, then apply directly to each one that fits.
See All 304+ Applications Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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