Business Analyst Jobs in Tennessee

INTRODUCTION

Do you want to join an organization that invests in you as a Business Analyst II? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

ROLE AND RESPONSIBILITIES

The Business Analyst II will fulfill the key function of understanding the desired workflows, processes, and outcomes of clinical initiatives and translating those needs into actionable reporting. This role involves collaboration with key clinical stakeholders, informatics teams, and data office partners, while serving as a member of the development team responsible for executing on product development.

Specifically, this role will work closely with technical and clinical subject matter experts to define requirements and specifications for reporting metrics, create functional dashboard requirements, identify and resolve project issues, and ensure the Analytics Products solutions meet the business needs and requirements.

The Business Analyst II will demonstrate an understanding of the service lines within the company, the business and data domains of the specific lines of business in their area of support, key products and services common to the industry, and an understanding of the business goals and value proposition. The information will be used as a basis for gathering customer input and feedback to support meeting expectations, with the goal of achieving customer value and initiative targets.

This role should practice attentive listening, clear and thoughtful communication, and display empathy towards others' ideas and perspectives. Additionally, the Business Analyst II is accountable for documenting work performed, assisting with project handoffs, and supporting project management roles. All duties should be performed with a focus on quality of work and attention to detail.

• Leads conversations with clinical stakeholders to determine business needs and resulting business value, and derives requirements to meet those needs
• In conjunction with product analysts on the team, transitions business requirements to product support; assists with end-user support as needed
• Elicits and translates high level business needs into development requirements
• Documents customer requirements and develops user stories
• Demonstrates an understanding of supported applications and data domains
• Communicates progress and risks to project team and stakeholders
• Builds good relationships with business stakeholders and IT teams based on mutual trust and respect
• Assists with driving delivery to achieve customer value and goals
• Accountable for customer satisfaction, conflict resolution, and management of business expectations
• Understands and follows escalation process for Business Analysis, Quality Assurance and Operations Support issues, risks and mitigation
• Coordinates across all analytics functions on behalf of customer
• Communicates confidence in analytics capabilities and product delivery assurance
• Understands business practices, data, tools, applications, goals, and vision of supported business area
• Communicates with Project Management as appropriate
• Assists with tracking quality metrics and customer satisfaction, providing input on QA plans
• Utilizes the knowledge and skills of team members
• All other duties as assigned

BASIC QUALIFICATIONS

• Bachelor’s Degree and 3 plus years related experience. Experience developing or supporting clinical data or other clinical informatics projects required
• Database query experience preferred
• Agile/Scrum methodology experience preferred

BENEFITS

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Business Analyst II opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.