Business Analyst Manager Jobs in Louisiana

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

SUMMARY

The Business Continuity Analyst position provides business continuity planning support for various business units while implementing the organization’s Business Resilience initiatives. With minimal supervision, the Business Continuity Analyst coordinates, assesses, and communicates recovery requirements and business continuity activities including risk-based training and exercises to protect the company in the event of an unforeseen business disruption. This position directly interacts with business units at all levels of the organization to drive the refinement of business continuity plans, business impact analysis, and risk assessment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support business units in developing, implementing and validating business continuity initiatives to include business impact analysis, business continuity plan, emergency notification exercises, and tabletop or technology-integrated exercises.
• Facilitate the development and maintenance of business continuity plans to mitigate risk associated with complete or partial failure of facilities, technology systems, vendor services and availability of staff.
• Provide guidance on the business impact analysis, dependency mapping and recovery strategies, and challenge the business unit to ensure the recovery of critical operations are accurately documented.
• Deliver business continuity-related training and testing initiatives with effective communication.
• Promote strong relationships with business units, technology and risk management partners.
• Provide timely data analysis and reporting for business continuity plan development and execution.
• Actively support incident and crisis management response.
• Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• Bachelor’s (4-year accredited college) degree, and
• Business continuity or risk management experience preferred.
• Strong oral and written communication skills are required.
• Able to take direction, multi-task, and quickly adapt to shifting priorities.
• May be required to work weekends and/or extended hours. Requires participation in rotating 24/7 on call support.
• Knowledge of banking operations and familiarity with banking regulatory guidance preferred.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits