Business Operations Analyst Jobs in Maine

The Local Government Practice Group (LGPG) is seeking a Project Management Business Analyst - Staff Consultant to join our Enterprise Digital Transformation (EDT) practice. We are currently looking to hire two individuals for the same role within the EDT practice.

Focused on inspiring organizations to transform and innovate, LGPG partners with municipal, county, regional, and quasi-governmental entities throughout the US to help them meet their biggest challenges. We partner with local governments at the enterprise level, as well as within and across departments, to meet the most critical needs of their community, emphasizing principles of equity and engagement. We take pride in tailoring our projects to recognize the work our clients do every day. We care about what we do, and we care about the people impacted by our work.

Our EDT practice focuses on working with municipal clients (cities, counties, schools, and special districts) to address business process transformation initiatives, including: process and policy assessments/gap analyses; software assessments and replacement planning; as well as providing client-side project management as clients implement new software solutions. Our team combines expertise in technology, operations, and software system processes to help clients navigate complex organizational and technological change.

We are passionate about the work we perform, supporting our clients and our own team members, and we have fun in the process. We have worked with hundreds of government agencies throughout the United States. We understand the needs of public sector agencies, their fiscal constraints, and the commitment to serving constituents. Upon joining our EDT practice, you can expect to receive guidance from the supervisor(s), consultants, or principal in charge of an engagement or project within LGPG. Work performed will be closely supervised through coaching and training. With guidance from staff members of the EDT practice and LGPG, you will become familiar with the firm’s systems, operations, and relationships. The firm expects you to demonstrate flexibility, have a willingness to seek out advice, and exhibit an ambition for learning.

You will work with a mix of high-performing teams offering a variety of projects in a fast-paced environment with many opportunities for personal and professional growth. The successful candidate will be comfortable working with many different stakeholders within local government.

As noted, there are two openings we are looking to fill – with one position on each of two teams within the EDT practice:

Travel Expectations: Willingness to travel up to 50%

Assist in performing consulting engagements of all sizes involving cities, counties, k-12 school districts, transit and utility districts, and quasi-municipal agencies.

Perform such tasks as conducting research, assisting with detailed and technical aspects of the engagement, documenting the engagement, and assisting with engagement reporting.

Conduct or document stakeholder interviews, workshops, and requirements-gathering sessions with a variety of client stakeholders across departments including; information technology, human resources, finance, public safety, public works, and others.

Analyze current-state client business processes and identify opportunities for operational and technology improvements.

Follow appropriate organizational, data collection, fact-finding, and data analysis practices.

Assist with project management tasks such as tracking and reporting project progress, maintaining project document repository, and reviewing deliverables for quality assurance.

Possess or develop an in-depth understanding of municipal government operations, constraints and opportunities, and trends.

Possess or develop an understanding of software functionalities and processes used to support Enterprise Resource Planning (ERP), including: financial management, procure-to-pay, employee lifecycle management (hire-to-retire), among other functions

Develop concise summaries, reports, and presentations of complex data for client leadership.

Extend yourself beyond the demands of current assignments and responsibilities and accept new assignments.

Participate in staff/team meetings and training and work effectively as a collaborator on multiple client projects.

Develop and refine skills in written and verbal communications.

Keep supervisors and others informed of status of assigned projects.

Perform assigned administrative tasks effectively and efficiently, asking questions when instructions are unclear.

Participate in our internal operations including new business development and staff development efforts

BA/BS/MS Degree in Political Science, Public Policy/Administration, Business/Business Administration, Computer Science(s) or Information Technology and Management, or comparable degrees. May substitute four years of applicable experience, or an Associate’s Degree with relevant experience.

While not a requirement, applicants with prior experience working within local government organizations, management/technology consulting experience, or prior ERP implementation experience, are strongly encouraged to apply.

Excellence in the areas of time management, flexibility, and attention to details.

Ability to balance multiple priorities to autonomously achieve quality results in a timely manner

Ability to use problem-solving and root-cause analysis skills to resolve project issues

Ability to remain highly responsive to internal and external communications

A positive, “can do” demeanor that encourages and motivates others

Strong computer skills

Demonstrated experience in relationship building

Excellent writing and communication skills

Motivation to be a team member

Willingness and ability to travel

Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact careers@berrydunn.com to request an accommodation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm’s tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm.

BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. The firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.