Business Operations Associate Jobs in Rhode Island
Business Operations Associate jobs in Rhode Island are concentrated in Providence, Warwick, and Cranston, where financial services, healthcare, and defense contracting anchor the market, with openings ranging from entry-level coordinator roles to senior associate positions. Amica Mutual, Textron, and Brown University are among the most established employers in the state that hire business operations associates on a recurring basis. Demand is strongest in process improvement, vendor management, and cross-functional project support across these industries. See the openings below and apply to the ones that match your experience.
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Showing 5 of 77+ Business Operations Associate jobs
Job Description:
Title: Account Associate - SBU New Business
Work Mode: Fully remote for candidates in EST/CST time zone | Supporting: Longwood, FL office | Book Focus: Select Business Unit -New Business Team
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.
Key Responsibilities:
Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.
Office Support: Assist with general office tasks and administration.
Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.
Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
Data Management: Maintain accurate and up-to-date data in agency systems.
Activity Monitoring: Ensure timely completion of tasks and activities.
Communication: Keep the account team informed of workload status and any issues.
Service Excellence: Provide proactive and responsive service.
Performance Monitoring: Ensure productivity and quality standards are met.
Promote Culture: Participate in team building and promote a positive work environment.
Continuous Improvement: Seek and adopt best practices.
Compliance: Stay updated on company policies and procedures.
Professional Development: Enhance technical skills and industry knowledge.
Relationship Building: Foster positive relationships with colleagues and leadership.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
2+ years of industry experience, OR 5+ years of related experience in customer service
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communications. multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $24.00 to $27.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description:
Title: Account Associate - SBU New Business
Work Mode: Fully remote for candidates in EST/CST time zone | Supporting: Longwood, FL office | Book Focus: Select Business Unit -New Business Team
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.
Key Responsibilities:
Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.
Office Support: Assist with general office tasks and administration.
Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.
Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
Data Management: Maintain accurate and up-to-date data in agency systems.
Activity Monitoring: Ensure timely completion of tasks and activities.
Communication: Keep the account team informed of workload status and any issues.
Service Excellence: Provide proactive and responsive service.
Performance Monitoring: Ensure productivity and quality standards are met.
Promote Culture: Participate in team building and promote a positive work environment.
Continuous Improvement: Seek and adopt best practices.
Compliance: Stay updated on company policies and procedures.
Professional Development: Enhance technical skills and industry knowledge.
Relationship Building: Foster positive relationships with colleagues and leadership.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
2+ years of industry experience, OR 5+ years of related experience in customer service
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communications. multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $24.00 to $27.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 77 Business Operations Associate Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
Find JobsBusiness Operations Associate Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Business Operations Associate Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- CVS Health11
- Citizens6
- JPMorganChase4
- Allied Universal3
- Gilbane2
Top Industries Hiring
- Healthcare & Medical Services
- Education
- Manufacturing
- Construction & Real Estate
- Medical Devices
What Rhode Island Employers Look For
The qualifications that appear most often in business operations associate jobs across Rhode Island.
- Bachelor's degree in business administration, operations management, or a related field required
- One to three years of experience in business operations, project coordination, or administration
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, for reporting and analysis
- Strong verbal and written communication skills for cross-functional team collaboration
- Experience with process documentation, workflow analysis, or continuous improvement initiatives
- Familiarity with CRM or ERP platforms such as Salesforce or SAP preferred
Business Operations Associate Jobs in Rhode Island: Frequently Asked Questions
How do you become a business operations associate in Rhode Island?
Most Rhode Island employers expect a bachelor's degree in business administration, management, or a related field as the starting point. Business operations associate roles carry no state-issued license in Rhode Island, so hiring decisions turn on education, relevant internship or coordinator experience, and demonstrated skills in process analysis and project support. Candidates who complete internships with Providence-area employers in finance, healthcare, or defense often move into associate roles directly after graduation.
Which companies hire business operations associates in Rhode Island?
Rhode Island business operations associate roles are posted by CVS Health, Citizens, and JPMorganChase and others right now, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of insurance carriers, defense contractors, and higher education institutions means consistent demand for associates who can manage vendor relationships and operational workflows.
Which Rhode Island cities have the most business operations associate jobs?
Providence, Rhode Island, and Johnston have the most business operations associate openings in Rhode Island. Providence drives the largest share because it is home to the state's biggest financial services firms, hospital networks, and universities, while Warwick and Cranston benefit from established corporate campuses and logistics operations that generate steady associate-level hiring.
Are there remote business operations associate jobs in Rhode Island?
Yes, and they are fairly common given the desk-based, analytical nature of the role. About 64% of business operations associate openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting the broader shift toward flexible arrangements in corporate operations. The tasks most often performed remotely include reporting, data analysis, and vendor coordination, while on-site presence is more common for roles tied to warehouse or manufacturing operations.
How can I get hired as a business operations associate in Rhode Island with little or no experience?
The most realistic entry path is through an administrative coordinator or operations assistant role at a Providence-area employer, then transitioning internally once you have demonstrated workflow and project support skills. Large Rhode Island institutions such as Lifespan, Care New England, and Textron run structured new-graduate and rotational programs that place candidates without prior operations experience. Building proficiency in Excel, process documentation, and project management tools gives entry-level applicants a measurable edge in applications.
Where can I find and apply to business operations associate jobs in Rhode Island?
You can find and apply to business operations associate jobs in Rhode Island on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your background and apply directly to the ones that fit your experience and location preferences.
See All 77 Business Operations Associate Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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