Account Operations Manager Jobs in Rhode Island
Account Operations Manager jobs in Rhode Island are concentrated in Providence, Cranston, and Warwick, where financial services, healthcare administration, and insurance firms generate steady demand for professionals who oversee client portfolios, streamline billing workflows, and coordinate cross-functional service delivery. Employers like Amica Mutual Insurance, Lifespan Health System, and FM Global rely on account operations managers at both associate and senior levels to keep complex client relationships running smoothly. The most in-demand specialties in Rhode Island are insurance account operations, healthcare revenue cycle management, and B2B financial services coordination. Find a role that fits below and apply directly.
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Job Overview
The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.
What You'll be Doing
- Sales Strategy and Management:
- Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
- Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
- Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
- Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
- Monitor sales performance, track key metrics, and provide regular reports to the company.
- Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.
- Revenue Management:
- Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
- Implement effective yield management practices to balance occupancy and rates.
- Monitor and analyze competitive set pricing and adjust strategies as needed.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Budgeting and Financial Analysis:
- Develop and manage the sales and marketing budget, allocating resources effectively.
- Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
- Make data-driven decisions to improve ROI on marketing initiatives.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Team Leadership:
- Recruit, train, and lead a high-performing sales and marketing team.
- Provide guidance, coaching, and performance evaluations to team members.
- Foster a collaborative and motivated work environment that encourages creativity and innovation.
Qualifications
- Bachelor's degree in hospitality management, Business, Marketing, or a related field.
- Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in using hotel management systems, sales software and marketing analytics tools.
- In-depth knowledge of the local and regional hospitality market.
The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package for full-time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with Company Match
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Experience
Preferred- 1 year(s): Previous Hotel Sales experience
Behaviors
Required- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 64 Account Operations Manager Jobs in Rhode Island
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Find JobsAccount Operations Manager Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Account Operations Manager Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- CVS Health8

- Cape Cod3

- Rhode Island Blood Center3

- LocaliQ2

- FujiFilm2

Top Industries Hiring
- Manufacturing5
- Healthcare & Medical Services5
- Consulting & Professional Services5
- Education3
- Insurance3
What Rhode Island Employers Look For
The qualifications that appear most often in account operations manager jobs across Rhode Island.
- Bachelor's degree in business administration, finance, or a related field required
- Three or more years of account management or operations coordination experience preferred
- Proficiency in CRM platforms such as Salesforce or Microsoft Dynamics strongly desired
- Demonstrated ability to manage multiple client accounts and meet service-level agreements
- Strong analytical skills with experience in reporting, forecasting, and process improvement
- Excellent written and verbal communication skills for internal teams and external clients
Account Operations Manager Jobs in Rhode Island: Frequently Asked Questions
How do you become a account operations manager in Rhode Island?
Most Rhode Island employers require a bachelor's degree in business, finance, or operations management as the foundational credential. There is no state-issued license specific to this role in Rhode Island, so hiring focuses on relevant experience in account coordination, client services, or operations support. Working your way up through roles like account coordinator, operations analyst, or client services associate at Rhode Island-based insurers, healthcare systems, or financial firms is the most common path to a full account operations manager position.
How much do account operations managers make in Rhode Island?
Account operations managers in Rhode Island earn a median of about $76,030 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $50,850 for the lowest 10% to over $102,720 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire account operations managers in Rhode Island?
Employers hiring account operations managers in Rhode Island right now include CVS Health, Cape Cod, and Rhode Island Blood Center, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of insurance carriers, regional banks, and large healthcare networks means demand for this role stays relatively consistent throughout the year.
Which Rhode Island cities have the most account operations manager jobs?
Providence, Rhode Island, and Cranston have the most account operations manager openings in Rhode Island. Providence drives the bulk of demand as the state's commercial and healthcare hub, while Cranston and Warwick attract roles tied to insurance carriers and regional corporate offices anchored along the Route 2 and Route 37 corridors.
Are there remote account operations manager jobs in Rhode Island?
Yes, and they are more common than in many fields, since account operations managers spend most of their time in systems, email, and virtual meetings rather than on-site. About 67% of account operations manager openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting the desk-based nature of the work. Client reporting, CRM management, and billing coordination are the functions most frequently performed fully remotely.
How can I get hired as a account operations manager in Rhode Island with little or no experience?
The most realistic entry path is through an account coordinator or operations associate role at one of Rhode Island's large insurance carriers or healthcare systems, such as Amica Mutual or Lifespan. Many of these organizations hire new graduates into rotational or associate programs that rotate through client services and operations functions. Earning a certification like a Project Management Professional associate credential or completing coursework in CRM tools gives candidates a concrete edge when competing for entry-level openings in Rhode Island.
Where can I find and apply to account operations manager jobs in Rhode Island?
You can find and apply to account operations manager jobs in Rhode Island on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find the ones that match your background and preferences, and apply directly to the ones that fit.
See All 64 Account Operations Manager Jobs in Rhode Island
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