Business Services Manager Jobs
Business Services Manager jobs are open across financial services, healthcare, logistics, and professional services firms, with specializations in operations management, vendor relations, and facilities oversight, from entry-level coordinator to senior and director roles. Find a role that fits below and apply directly.
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Primary City/State:
Phoenix, ArizonaDepartment Name:
Admin-ClinicWork Shift:
DayJob Category:
Finance
Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.Hours will me monday through friday with no weekends, evenings or call hours.
The ideal candidate will possess a bachelor's degree (master's degree preferred) and a minimum of seven years of experience in healthcare operations, credentialing, compliance, medical staff services, or a closely related field. Candidates should have direct experience overseeing provider credentialing and licensure processes, as well as supporting regulatory and accreditation surveys conducted by organizations such as The Joint Commission and CMS. Success in this role requires strong analytical, reporting, and problem-solving skills, along with a demonstrated ability to collaborate effectively across departments, influence stakeholders, and drive accountability among leaders to ensure compliance and operational excellence.
Position will work from the Banner University Campus downtown and will occasionally float to the other campuses in Scottsdale and Arcadia.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.
POSITION SUMMARY
This position coordinates and/or collects relevant financial, business and/or statistical data to prepare and interpret reports for management in an accurate and timely manner. This position provides maintenance/updates as necessary to ensure the integrity of assigned systems and databases, as well as department/function processes and standards are met in a timely and accurate manner.
CORE FUNCTIONS
1. Gathers data from various sources to document, trend and analyze data necessary to complete projects in assigned area. Generates various monthly, weekly, daily or ad hoc reports that enable management to control and analyze operations.
2. Works with management and staff of various departments to assist with data gathering and/or interpretation. Ensures accuracy of information systems and maintenance of reporting. Ensures the integrity of statistical files and databases used for financial and other business reporting purposes.
3. Works with other analysts to manage key financial, statistical and/or business specific processes within the organization, which may include operating budgets, forecasts program reporting and analysis, charge management, cost accounting, decision support and reimbursement analysis.
4. Provides data modeling resources for special projects assigned to the department by management for analysis.
5. Prepares timely and accurate reports and presentations for internal and/or external customers/stakeholders to satisfy mandated reporting requirements policy, law or management. Maintains accurate statistical, contractual or other departmental databases, as assigned.
6. Depending on assignment, serves as leader or subject matter expert, which includes the initiation and assistance in identification and implementation of operating improvements and efficiencies by identifying important trends and variances through the review of management reports and financial analysis. Educates users of the assigned reporting system on the utilization of reports and the functionality of those reports.
7. May be assigned to supervise staff. This includes selecting, training, and conducting performance management for department staff. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls and work procedures.
8. Uses specialized knowledge to analyze information and solve business problems. Works independently under general supervision. As assigned, provides management with accurate and timely information necessary to effectively manage financial operations for revenues in excess of $300m annually. Consults internally with Department Directors, Administration, Data Operations, Financial Services Department Personnel and Banner Health System personnel. Works with State governmental agencies, colleagues as other healthcare facilities, professional organizations and outside vendors.
MINIMUM QUALIFICATIONS
Requires a Bachelor’s degree in Accounting, Finance or Business Administration or equivalent experience.
Requires a proficiency level typically attained with 5+ years of experience performing financial, analytical, and/or statistical work, preferably in a healthcare setting. Must have excellent analytical and organizational skills and the ability to manage multiple priorities with changing needs and deadlines. Requires excellent human relations skills and the ability to effectively interact and communicate both verbally and in writing with all levels staff and outside professionals.
Requires strong abilities in statistical analysis, data interpretation, computer software applications, database and spreadsheet programs, plus a proficiency in financial modeling techniques to generate management reports, projections, allocations, and analyses.
PREFERRED QUALIFICATIONS
For Contact Center Business Analyst positions: Preferred experience in contact center data and data sources (i.e. ACD systems, workforce management scheduling software, etc)
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Primary City/State:
Phoenix, ArizonaDepartment Name:
Admin-ClinicWork Shift:
DayJob Category:
Finance
Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.Hours will me monday through friday with no weekends, evenings or call hours.
The ideal candidate will possess a bachelor's degree (master's degree preferred) and a minimum of seven years of experience in healthcare operations, credentialing, compliance, medical staff services, or a closely related field. Candidates should have direct experience overseeing provider credentialing and licensure processes, as well as supporting regulatory and accreditation surveys conducted by organizations such as The Joint Commission and CMS. Success in this role requires strong analytical, reporting, and problem-solving skills, along with a demonstrated ability to collaborate effectively across departments, influence stakeholders, and drive accountability among leaders to ensure compliance and operational excellence.
Position will work from the Banner University Campus downtown and will occasionally float to the other campuses in Scottsdale and Arcadia.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.
POSITION SUMMARY
This position coordinates and/or collects relevant financial, business and/or statistical data to prepare and interpret reports for management in an accurate and timely manner. This position provides maintenance/updates as necessary to ensure the integrity of assigned systems and databases, as well as department/function processes and standards are met in a timely and accurate manner.
CORE FUNCTIONS
1. Gathers data from various sources to document, trend and analyze data necessary to complete projects in assigned area. Generates various monthly, weekly, daily or ad hoc reports that enable management to control and analyze operations.
2. Works with management and staff of various departments to assist with data gathering and/or interpretation. Ensures accuracy of information systems and maintenance of reporting. Ensures the integrity of statistical files and databases used for financial and other business reporting purposes.
3. Works with other analysts to manage key financial, statistical and/or business specific processes within the organization, which may include operating budgets, forecasts program reporting and analysis, charge management, cost accounting, decision support and reimbursement analysis.
4. Provides data modeling resources for special projects assigned to the department by management for analysis.
5. Prepares timely and accurate reports and presentations for internal and/or external customers/stakeholders to satisfy mandated reporting requirements policy, law or management. Maintains accurate statistical, contractual or other departmental databases, as assigned.
6. Depending on assignment, serves as leader or subject matter expert, which includes the initiation and assistance in identification and implementation of operating improvements and efficiencies by identifying important trends and variances through the review of management reports and financial analysis. Educates users of the assigned reporting system on the utilization of reports and the functionality of those reports.
7. May be assigned to supervise staff. This includes selecting, training, and conducting performance management for department staff. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls and work procedures.
8. Uses specialized knowledge to analyze information and solve business problems. Works independently under general supervision. As assigned, provides management with accurate and timely information necessary to effectively manage financial operations for revenues in excess of $300m annually. Consults internally with Department Directors, Administration, Data Operations, Financial Services Department Personnel and Banner Health System personnel. Works with State governmental agencies, colleagues as other healthcare facilities, professional organizations and outside vendors.
MINIMUM QUALIFICATIONS
Requires a Bachelor’s degree in Accounting, Finance or Business Administration or equivalent experience.
Requires a proficiency level typically attained with 5+ years of experience performing financial, analytical, and/or statistical work, preferably in a healthcare setting. Must have excellent analytical and organizational skills and the ability to manage multiple priorities with changing needs and deadlines. Requires excellent human relations skills and the ability to effectively interact and communicate both verbally and in writing with all levels staff and outside professionals.
Requires strong abilities in statistical analysis, data interpretation, computer software applications, database and spreadsheet programs, plus a proficiency in financial modeling techniques to generate management reports, projections, allocations, and analyses.
PREFERRED QUALIFICATIONS
For Contact Center Business Analyst positions: Preferred experience in contact center data and data sources (i.e. ACD systems, workforce management scheduling software, etc)
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See All 648+ Business Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsBusiness Services Manager Job Market
Who's Hiring
- Burns & McDonnell42
- Amazon16
- EY13
- Mastercard12
- HDR11
Top Industries Hiring
- Technology & Software
- Accounting & Auditing
- Healthcare & Medical Services
- Consulting & Professional Services
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in business services manager jobs.
- Three to five years of experience managing business operations or service delivery functions
- Demonstrated ability to manage vendor contracts, SLAs, and third-party relationships
- Proficiency with project management tools and enterprise resource planning systems
- Strong budget management and financial reporting skills across departmental cost centers
- Bachelor's degree in business administration, operations management, or a related field
- Certification in project management such as PMP is preferred for mid-to-senior roles
Tips for Your Business Services Manager Job Search
Tailor your resume to service delivery
Business services manager roles reward candidates who show measurable process improvements, vendor contract outcomes, and cost reductions. Swap vague responsibility language for specific results: cut procurement cycle time, improved SLA compliance rates, or reduced facility costs.
Apply early to roles that fit
Migrate Mate lists business services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target the right industry tier first
Business services manager titles mean different things in healthcare versus commercial real estate versus outsourced services. Read each job description for scope clues like P&L ownership, headcount, or vendor volume to avoid applying to roles misaligned with your actual experience level.
Highlight cross-functional coordination experience
Hiring managers for these roles want evidence you have worked across departments: IT, finance, HR, and operations all at once. Name the stakeholders you managed and the competing priorities you balanced, not just the departments you touched.
Prepare for scenario-based interview questions
Expect questions about vendor disputes, service disruptions, and budget overruns. Practice walking through a specific situation where you resolved an operational failure, naming the constraint, your decision, and the measurable outcome rather than a general approach.
Negotiate scope before negotiating anything else
Before accepting or countering an offer, clarify budget authority, team size, and whether the role owns vendor contracts or only oversees them. Scope mismatches in business services roles create job dissatisfaction faster than compensation gaps.
Business Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most business services managers?
Burns & McDonnell, Amazon, and EY are hiring the most business services managers right now, with openings concentrated in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at large healthcare systems, national logistics providers, and professional services firms with multiple regional offices.
How many business services manager jobs are remote?
About 70% of business services manager openings are fully remote or hybrid as of November 2026, though the share varies significantly by industry. Roles focused on vendor management, contract administration, and service reporting skew most remote, while facilities-heavy or multi-site operations roles typically require an on-site presence.
How do you become a business services manager?
Start by building experience in operations coordination, facilities administration, or vendor support roles where you own deliverables and work across departments. Move into roles with contract or budget ownership, then pursue a business administration degree or a project management certification to strengthen your candidacy. Demonstrating cross-functional leadership and measurable service improvements is what moves most candidates into manager-level hiring conversations.
Can you get hired as a business services manager with little experience?
Yes, some employers hire candidates from adjacent roles like operations coordinator, office manager, or facilities administrator if they can show relevant responsibilities such as vendor communication, scheduling, or budget tracking. Framing your existing work around service delivery outcomes and cross-team coordination helps close the experience gap. Smaller companies and regional service firms often offer more entry points than large enterprise employers.
What does the business services manager interview process look like?
Most processes run three to four stages: an initial screening call with a recruiter, a competency interview with the hiring manager focused on operational scenarios, and a final round with senior leadership or cross-functional stakeholders. Some employers add a written case study or presentation on a service improvement scenario. The competency interview almost always includes questions about vendor disputes, budget overruns, and prioritizing competing service demands.
Where can I find and apply to business services manager jobs?
You can find and apply to business services manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing without being redirected through additional sign-up steps or external platforms.
See All 648+ Business Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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