Care Coordinator Jobs in Kentucky
Care Coordinator jobs in Kentucky are concentrated in Louisville, Lexington, and the Northern Kentucky corridor, where major health systems and managed care organizations maintain consistent hiring pipelines for candidates at every level from entry-level case support to senior utilization management. Employers such as Humana, Baptist Health, and Norton Healthcare are among the most active and established hirers in the state. The most in-demand specialties in Kentucky care coordination are behavioral health, Medicaid managed care, and transitional care for high-risk populations. Scan the live roles below and apply to whichever ones fit.
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NorthKey Community Care is seeking a Crisis Care Coordinator at our Covington location: 502 Farrell Drive, Covington, KY 41011. This position will be on-site Monday through Friday, 8:30 am to 5:00 pm.
PERKS & PAY
-
Salary:
- With 1 yr experience: salary $37.648
- Without 1 yr experience: wage $16.85/hr
- Flexible schedule opportunities. (11 am to 7 pm, 12 pm to 8 pm)
- Family and team-oriented work environment
- Paid Time Off (PTO) accrued each year of employment (Two weeks in the first year)
- 9 Paid Holidays
- Individual and family health insurance, individual life insurance policy, and other insurance plans offered
- HSA with Employer match up to $1000, depending on plan
- 401(k) with employer match
- Potential eligibility for Student Loan Forgiveness through the Public Service Loan Forgiveness Program
- Company-paid license reimbursement
- In-service training
- Professional liability coverage for clinical staff
QUALIFICATION REQUIREMENTS
- Bachelor’s Degree in an acceptable Behavioral Health field of study.
- At least one year of experience in the behavioral health field preferred.
- Relevant knowledge, training, and experience in the behavioral health field.
- Good written and verbal communication skills
JOB DUTIES
- Promote environmental and psychosocial health and maximize independence to improve and maintain lifelong well-being and functional status.
- Provide evidence-based care concerning complex cases of vulnerable individuals with a serious mental illness, serious emotional disturbance, chronic substance addiction, or developmental and/or intellectual disability.
- Effectively address functional challenges of individuals served.
- Identify and address risks and current or potential gaps in care in order to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, or loss of independence in vocational, academic, and/or social functioning.
- Complete requests for prior authorizations as indicated to provide necessary services.
- Participate in the development of an individualized interdisciplinary plan of care for individuals in need are care coordination.
- Provide education to clients to promote improved functioning and skills development.
- Assist with crisis response, including triage calls, assessing risk, safety planning, and coordination of appropriate services.
- Arrange transportation for clients, as clinically appropriate and in accordance with NorthKey policies, to facilitate access to medical and behavioral health appointments, court hearings, community resources, treatment services, and other necessary activities.
- Coordinate care during transitions between hospitals, correctional facilities, residential settings, and community-based services
- Provide outreach services to individuals who are recently discharged from the hospital and/or in crisis.
- Maintain frequent contact with clients and an ongoing caseload in order to assess risk and get clients access to resources.
- Complete initial and/or annual and other mandatory trainings as assigned related to care coordination and case management.
- Collaborate with other members of the care team involved in the client’s case.
- Maintain HIPAA compliance and client confidentiality.
- Educate client and/or families and significant others on resources to assist with identified needs.
- Adhere to organizational policies and procedures regarding documentation, training, and appropriate/timely services to clients.
- Contribute to a culture of safety and quality by using data to support decision-making, improve services, and ensure positive outcomes.
- Other duties as assigned.
IN RELATION TO ADMINISTRATION
- Adhere responsibly to all NorthKey policies and procedures.
- Adhere to confidentiality in all matters pertaining to client information.
- Maximize efficiency and effective use of time in maintaining accurate and punctual time reporting.
- Attend internal meetings relating to responsibilities and duties.
- Maintain a professional and business-like manner in dealing with all internal staff, Board members, state and governmental staff, sub-contractors and vendors of NorthKey.
- Represent NorthKey in a professionally appropriate manner.
NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW
Since 1966, NorthKey Community Care (NorthKey) has provided quality, evidence-based mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Join our team to help us fulfill our mission of Transforming Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities Services!
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NorthKey Community Care is seeking a Crisis Care Coordinator at our Covington location: 502 Farrell Drive, Covington, KY 41011. This position will be on-site Monday through Friday, 8:30 am to 5:00 pm.
PERKS & PAY
-
Salary:
- With 1 yr experience: salary $37.648
- Without 1 yr experience: wage $16.85/hr
- Flexible schedule opportunities. (11 am to 7 pm, 12 pm to 8 pm)
- Family and team-oriented work environment
- Paid Time Off (PTO) accrued each year of employment (Two weeks in the first year)
- 9 Paid Holidays
- Individual and family health insurance, individual life insurance policy, and other insurance plans offered
- HSA with Employer match up to $1000, depending on plan
- 401(k) with employer match
- Potential eligibility for Student Loan Forgiveness through the Public Service Loan Forgiveness Program
- Company-paid license reimbursement
- In-service training
- Professional liability coverage for clinical staff
QUALIFICATION REQUIREMENTS
- Bachelor’s Degree in an acceptable Behavioral Health field of study.
- At least one year of experience in the behavioral health field preferred.
- Relevant knowledge, training, and experience in the behavioral health field.
- Good written and verbal communication skills
JOB DUTIES
- Promote environmental and psychosocial health and maximize independence to improve and maintain lifelong well-being and functional status.
- Provide evidence-based care concerning complex cases of vulnerable individuals with a serious mental illness, serious emotional disturbance, chronic substance addiction, or developmental and/or intellectual disability.
- Effectively address functional challenges of individuals served.
- Identify and address risks and current or potential gaps in care in order to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, or loss of independence in vocational, academic, and/or social functioning.
- Complete requests for prior authorizations as indicated to provide necessary services.
- Participate in the development of an individualized interdisciplinary plan of care for individuals in need are care coordination.
- Provide education to clients to promote improved functioning and skills development.
- Assist with crisis response, including triage calls, assessing risk, safety planning, and coordination of appropriate services.
- Arrange transportation for clients, as clinically appropriate and in accordance with NorthKey policies, to facilitate access to medical and behavioral health appointments, court hearings, community resources, treatment services, and other necessary activities.
- Coordinate care during transitions between hospitals, correctional facilities, residential settings, and community-based services
- Provide outreach services to individuals who are recently discharged from the hospital and/or in crisis.
- Maintain frequent contact with clients and an ongoing caseload in order to assess risk and get clients access to resources.
- Complete initial and/or annual and other mandatory trainings as assigned related to care coordination and case management.
- Collaborate with other members of the care team involved in the client’s case.
- Maintain HIPAA compliance and client confidentiality.
- Educate client and/or families and significant others on resources to assist with identified needs.
- Adhere to organizational policies and procedures regarding documentation, training, and appropriate/timely services to clients.
- Contribute to a culture of safety and quality by using data to support decision-making, improve services, and ensure positive outcomes.
- Other duties as assigned.
IN RELATION TO ADMINISTRATION
- Adhere responsibly to all NorthKey policies and procedures.
- Adhere to confidentiality in all matters pertaining to client information.
- Maximize efficiency and effective use of time in maintaining accurate and punctual time reporting.
- Attend internal meetings relating to responsibilities and duties.
- Maintain a professional and business-like manner in dealing with all internal staff, Board members, state and governmental staff, sub-contractors and vendors of NorthKey.
- Represent NorthKey in a professionally appropriate manner.
NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW
Since 1966, NorthKey Community Care (NorthKey) has provided quality, evidence-based mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Join our team to help us fulfill our mission of Transforming Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities Services!
iTZQwNMXhQ
See All 43 Care Coordinator Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Care Coordinator JobsCare Coordinator Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Care Coordinator Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Kentucky Employers Look For
The qualifications that appear most often in care coordinator jobs across Kentucky.
- Active Kentucky RN license or case manager certification recognized in Kentucky preferred
- Bachelor's degree in social work, nursing, healthcare administration, or a related field
- Experience with Medicaid or Medicare managed care coordination and documentation
- Proficiency in electronic health records platforms such as Epic or Cerner
- Demonstrated ability to conduct patient assessments and develop individualized care plans
- Strong communication skills for collaboration with clinical teams, patients, and community providers
Care Coordinator Jobs in Kentucky: Frequently Asked Questions
How do you become a care coordinator in Kentucky?
Most care coordinator roles in Kentucky require at minimum a bachelor's degree in social work, nursing, or a related health field. Candidates with a registered nursing background must hold an active Kentucky RN license issued by the Kentucky Board of Nursing. Non-clinical coordinators often pursue the Certified Case Manager credential through the Commission for Case Manager Certification, which is widely recognized by Kentucky employers and strengthens candidacy considerably.
Which companies hire care coordinators in Kentucky?
Employers hiring care coordinators in Kentucky right now include Northkey Community Care, Baptist Health System KY & IN, and Health First Community Health Center, based on current listings on Migrate Mate as of October 2026. Kentucky's concentration of Medicaid managed care plans and large regional health systems means demand is distributed across both corporate and clinical settings statewide.
Which Kentucky cities have the most care coordinator jobs?
Louisville, Owensboro, and Covington have the most care coordinator openings in Kentucky. Louisville drives volume through its dense cluster of hospital systems and managed care headquarters, while Lexington's academic medical center and regional health networks sustain steady hiring, and Northern Kentucky benefits from its proximity to Cincinnati's large healthcare infrastructure just across the state line.
Are there remote care coordinator jobs in Kentucky?
Yes, and more than many clinical roles, since care coordination includes significant documentation, telephonic outreach, and case review work that transfers well to remote settings. About 40% of care coordinator openings tied to Kentucky are remote or hybrid as of October 2026, reflecting broader managed care industry norms. Telephonic case management and utilization review positions are the functions most commonly offered with remote or hybrid flexibility.
How can I get hired as a care coordinator in Kentucky with little or no experience?
The most realistic entry path is a patient-facing support role, such as a patient navigator, medical assistant, or community health worker, at a large Kentucky health system like Norton Healthcare or UK HealthCare, then transitioning internally. Baptist Health and Humana both offer new-graduate or associate-level care management tracks. Completing a Certified Case Manager exam prep course while in a support role and gaining exposure to Medicaid documentation gives candidates a meaningful competitive edge.
Where can I find and apply to care coordinator jobs in Kentucky?
You can find and apply to care coordinator jobs in Kentucky on Migrate Mate, which lists current Kentucky openings across health systems, managed care organizations, and community health settings. Search the roles available, find the ones that match your background and preferred location, and apply directly to the employers posting them.
See All 43 Care Coordinator Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Care Coordinator Jobs