Care Coordinator Jobs in New York
Care Coordinator jobs in New York are concentrated in New York City, Buffalo, and Albany, where major health systems such as NewYork-Presbyterian, Northwell Health, and Mount Sinai Hospital maintain large care management teams across hospital, outpatient, and community-based settings. Demand is strongest in managed care, behavioral health, and chronic disease management, with openings at every level from entry-level case support roles to senior care management positions. New York is among the most active markets in the country for this role, driven by its dense Medicaid managed care infrastructure and the scale of its hospital networks. See the openings below and apply to the ones that match your experience.
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As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
Clinical quality- Integrity
- Service excellence
- Teamwork
- Accountability
- Continuous improvement
- Inclusion
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
Your ideas should inspire change. If you join our team, they will.
Essential Duties & Responsibilities
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Maintain and manage daily procedure schedules, including procedure block time
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Schedule, reschedule, or cancel patient procedures accurately in the scheduling system (HST)
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Conduct patient phone interviews to complete registration and intake forms
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Answer multiple phone lines efficiently and route calls appropriately
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Greet patients and escorts in a friendly, professional, and culturally competent manner
- Maintain a clean, organized, and welcoming reception area
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Obtain and accurately enter patient demographic, insurance, and guarantor information
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Verify accuracy of patient data prior to day of service
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Prepare demographic sheets, labels, and registration paperwork
- Verify patient identification and apply ID wristbands using proper identification protocols
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Verify insurance eligibility, benefits, and coverage for scheduled procedures
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Determine authorization and referral requirements
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Obtain prior authorizations and referrals from physician offices and insurance carriers
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Enter insurance and authorization information accurately into the billing system
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Communicate insurance benefits, deductibles, copayments, and balances clearly to patients
- Email patients regarding financial responsibilities prior to procedures
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Explain insurance benefits and the Center’s financial policies to patients
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Provide written explanations of patient financial responsibility when required
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Collect copayments, deductibles, and outstanding balances on the date of service
- Obtain patient signatures for financial responsibility and privacy acknowledgements
- Open the Center daily, including alarm deactivation and safety checks
- Verify correct procedure and physician with the patient
- Review Advanced Directives policy, grievance process, and Patient Rights & Responsibilities
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Ensure all required documentation is completed accurately
Communicate delays and procedural status updates to family members as appropriate - Coordinate patient flow with clinical and recovery room staff
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Assist patients with orientation and mobility as needed
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Protect patients from environmental, mechanical, electrical, or chemical hazards
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Safeguard patient rights, dignity, privacy, and confidentiality
- Provide age-appropriate, ethical, and culturally competent care
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Operate and troubleshoot phones, copiers, fax machines, printers, and computer systems
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Monitor after-hours answering service messages
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Initiate emergency procedures (including calling 911) per policy
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Assist with medical records requests as directed
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Attend required staff meetings and in-service training
- Perform additional duties within scope of training as assigned
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High school diploma or equivalent
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Minimum of one (1) year experience in a medical office or healthcare setting
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Knowledge of insurance verification, prior authorizations, medical billing terminology, and HIPAA
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Experience with scheduling systems and managing procedure block time
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Proficiency with Microsoft Office, Outlook, and healthcare billing/scheduling software
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Strong oral and written communication skills
- Ability to manage multiple phone lines and priorities
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Experience in an Endoscopy Center or Ambulatory Surgery Center
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Familiarity with New York Medicaid, Medicare, Managed Care, and commercial plans
- Experience providing financial counseling to patients
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Medical office / outpatient surgical setting
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Prolonged periods of sitting, standing, and computer use
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Ability to lift up to 20 pounds occasionally
- Ability to perform essential job functions with or without reasonable accommodation
See All 230+ Care Coordinator Jobs in New York
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Find Care Coordinator JobsCare Coordinator Jobs by City in New York
Where New York roles are concentrated, by current openings.
Care Coordinator Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Northwell Health10

- Professional Physical Therapy9

- HELP USA6

- Caring Angels Home Care6C
- Postgraduate Center For Mental Heal6P
Top Industries Hiring
- Healthcare & Medical Services
- Education
- Science & Research
What New York Employers Look For
The qualifications that appear most often in care coordinator jobs across New York.
- Active New York State licensure as an RN, LMSW, or LCSW where required by employer
- Bachelor's degree in social work, nursing, public health, or a related field
- Experience in case management, discharge planning, or care transitions
- Familiarity with Medicaid, Medicare, or managed long-term care programs in New York
- Proficiency with electronic health records systems such as Epic or Athenahealth
- Strong knowledge of community-based resources and social determinants of health
Care Coordinator Jobs in New York: Frequently Asked Questions
How do you become a care coordinator in New York?
The path depends on the setting and employer requirements. Many care coordinator roles in New York require a clinical license such as a Registered Nurse license issued by the New York State Education Department, or a social work license such as an LMSW or LCSW issued through the New York State Office of the Professions. Non-clinical coordinators typically need a bachelor's degree in health administration, public health, or a related field, along with experience in Medicaid or managed care programs.
Which companies hire care coordinators in New York?
Employers hiring care coordinators in New York right now include Northwell Health, Professional Physical Therapy, and HELP USA, based on current listings on Migrate Mate as of October 2026. New York's dense managed care and Medicaid managed long-term care network means health plans and large integrated hospital systems consistently represent the highest volume of openings in the state.
Which New York cities have the most care coordinator jobs?
The cities with the most care coordinator openings in New York are New York, Brooklyn, and Bronx. New York City dominates the distribution because of its concentration of major hospital systems, Medicaid managed care plans, and community health organizations, while cities like Buffalo and Albany reflect the presence of large regional health networks and state government health agencies that maintain steady care management teams.
Are there remote care coordinator jobs in New York?
Yes, but they're less common than in purely desk-based fields because many care coordinator roles involve in-person patient contact, home visits, or on-site coordination with clinical teams. About 19% of care coordinator openings tied to New York are remote or hybrid as of October 2026. The parts of the role most likely to be done remotely are telephonic care management, utilization review, and administrative coordination for managed care plans.
How can I get hired as a care coordinator in New York with little or no experience?
The most realistic entry path is through a patient-facing support role such as a medical receptionist, patient navigator, community health worker, or health home care manager aide at a Federally Qualified Health Center or hospital outpatient department in New York. Large systems like Northwell Health and NYC Health and Hospitals hire entry-level care management associates and offer structured orientation programs. Completing a New York State-approved Health Home certification training or earning a case management associate credential strengthens an application considerably without requiring prior coordinator experience.
Where can I find and apply to care coordinator jobs in New York?
You can find and apply to care coordinator jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 230+ Care Coordinator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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