Care Coordinator Jobs in New York
Care Coordinator jobs in New York are among the most active in the country, with strong demand across major hospital systems, managed care organizations, Medicaid-funded health plans, and community-based nonprofits at every level from entry-level case aide through senior care coordinator. New York City, Buffalo, and Albany are the largest hiring metros, anchored by employers like NYC Health + Hospitals, Northwell Health, and EmblemHealth. The most consistent openings are in behavioral health, geriatric care management, and managed long-term care. Find a role that fits below and apply directly.
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INTRODUCTION
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Tarrytown location in Westchester.
ROLE AND RESPONSIBILITIES
Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24 hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.
BASIC QUALIFICATIONS
- Previous customer service experience.
- Someone who is hospitable, welcoming, and team-orientated.
- Strong communication skills and ability to multi-task.
- A strong attention to detail and willingness to grow.
- BA/BS degree preferred, not required.
PREFERRED QUALIFICATIONS
We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
- One Medical paid membership. Learn more at onemedical.com/business
- Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
- Medical, Dental, Vision Benefits, Commuter FSA Plan.
- 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation.
- Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health.
- Commuter FSA Plans – pretax savings plans for travel to & from work.
- Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
- Company Events - Annual Summer Picnic and Holiday Awards Celebration.
Physical Requirements
- Manual dexterity to manipulate office equipment and make written notations.
- Ability to use computer keyboard 90% of each workday.
- Hearing acuity to communicate over the telephone.
- Visual acuity to read information on computer screen.
- The ability to sit, stand, walk for extended periods of time.
- Occasionally lift 10 pounds floor to waist.
SPCC
We value empathy in our team members and a dedication to clinical excellence - whatever your workstyle - above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include:
- Passion for the field hospitality and customer service.
- Self-motivation and willingness to go above and beyond.
- Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.
- A proactive, collaborative, team-oriented attitude because we don’t work in silos.
- You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.
- A resonance with our SPEAR-IT values:
- Service
- Passion
- Empathy
- Accountability
- Respect
- Impact
- Teamwork
About us:
Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Tarrytown location in Westchester.
ROLE AND RESPONSIBILITIES
Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24 hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.
BASIC QUALIFICATIONS
- Previous customer service experience.
- Someone who is hospitable, welcoming, and team-orientated.
- Strong communication skills and ability to multi-task.
- A strong attention to detail and willingness to grow.
- BA/BS degree preferred, not required.
PREFERRED QUALIFICATIONS
We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
- One Medical paid membership. Learn more at onemedical.com/business
- Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
- Medical, Dental, Vision Benefits, Commuter FSA Plan.
- 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation.
- Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health.
- Commuter FSA Plans – pretax savings plans for travel to & from work.
- Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
- Company Events - Annual Summer Picnic and Holiday Awards Celebration.
Physical Requirements
- Manual dexterity to manipulate office equipment and make written notations.
- Ability to use computer keyboard 90% of each workday.
- Hearing acuity to communicate over the telephone.
- Visual acuity to read information on computer screen.
- The ability to sit, stand, walk for extended periods of time.
- Occasionally lift 10 pounds floor to waist.
SPCC
We value empathy in our team members and a dedication to clinical excellence - whatever your workstyle - above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include:
- Passion for the field hospitality and customer service.
- Self-motivation and willingness to go above and beyond.
- Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.
- A proactive, collaborative, team-oriented attitude because we don’t work in silos.
- You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.
- A resonance with our SPEAR-IT values:
- Service
- Passion
- Empathy
- Accountability
- Respect
- Impact
- Teamwork
About us:
Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See All 124+ Care Coordinator Jobs in New York
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Find Care Coordinator JobsCare Coordinator Jobs by City in New York
Where New York roles are concentrated, by current openings.
Care Coordinator Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Essen Health Care36
- Optum18
- SPEAR Physical Therapy11
- Ultimate Care6
- Good Shepherd Services4
Top Industries Hiring
- Healthcare & Medical Services71
- Consulting & Professional Services18
- Staffing & Recruiting6
- Science & Research5
- Education3
What New York Employers Look For
The qualifications that appear most often in care coordinator jobs across New York.
- Active New York State licensure as a registered nurse, social worker, or related clinical credential where required
- Bachelor's degree in social work, health administration, nursing, or a related human services field
- Experience with care management platforms and electronic health record systems such as Epic or eClinicalWorks
- Knowledge of New York Medicaid managed long-term care regulations and community health resources
- Strong ability to coordinate across multidisciplinary teams including physicians, social workers, and community providers
- Bilingual proficiency, particularly in Spanish, Mandarin, or Cantonese, for roles serving New York City communities
Care Coordinator Jobs in New York: Frequently Asked Questions
How do you become a care coordinator in New York?
Most care coordinator roles in New York require at minimum a bachelor's degree in social work, nursing, public health, or a related field, and clinically focused positions often require an active New York State license such as an LMSW from the Office of the Professions or an RN license from the State Education Department. Non-clinical coordinator roles in managed care or health plan settings typically look for a healthcare-related degree plus experience navigating New York Medicaid or community health systems.
Which companies hire care coordinators in New York?
Employers hiring care coordinators in New York right now include Essen Health Care, Optum, and SPEAR Physical Therapy, based on current listings on Migrate Mate as of June 2026. New York's large Medicaid managed care plans, public hospital networks, and community health centers consistently account for a significant share of these openings year-round.
Which New York cities have the most care coordinator jobs?
Bronx, Brooklyn, and New York have the most care coordinator openings in New York. New York City dominates the market because of its concentration of hospital systems, managed long-term care plans, and Medicaid-funded nonprofits, while Buffalo and Albany draw demand from regional health systems and state agency contractors that operate outside the metro area.
Are there remote care coordinator jobs in New York?
Yes, but they're less common than in purely administrative fields because much of the work involves in-person patient contact, home visits, or on-site care team meetings. About 12% of care coordinator openings tied to New York are remote or hybrid as of June 2026. Roles that involve telephonic case management, utilization review, or health plan navigation tend to be the most remote-friendly.
How can I get hired as a care coordinator in New York with little or no experience?
The most realistic entry path is applying for care aide, community health worker, or patient navigator roles at large New York systems like NYC Health + Hospitals or Northwell Health, which regularly hire candidates without prior coordinator experience and offer structured onboarding. Completing a New York State-approved social work or health coaching certificate program strengthens your application, and lateral moves from medical receptionist, discharge planner assistant, or home health aide positions are common routes into coordinator roles at community-based organizations across the state.
Where can I find and apply to care coordinator jobs in New York?
You can find and apply to care coordinator jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the listings for roles that match your experience level and specialty, then apply directly to the ones that fit.
See All 124+ Care Coordinator Jobs in New York
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