Clinical Care Coordinator Jobs in New York
Clinical Care Coordinator jobs in New York are among the most active in the country, concentrated in hospital systems, managed care organizations, behavioral health networks, and home health agencies, with openings at every level from entry-level case management support through senior care coordination roles. The greatest hiring volume is in New York City, Buffalo, and Albany, where large employers such as NYC Health + Hospitals, Northwell Health, and Mount Sinai Health System consistently maintain clinical care coordinator teams. The most in-demand specialties include behavioral health coordination, complex case management, and post-acute transition planning. Find a role that fits below and apply directly.
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Showing 5 of 26+ Clinical Care Coordinator jobs
INTRODUCTION
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
JOB SUMMARY
We are seeking a proactive and compassionate Clinical Call Center Care Coordinator to support patients enrolled in value-based care programs including Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI). This non-clinical, call center-based role focuses on patient outreach, care coordination, and supporting clinical teams in the delivery of ongoing, structured care for patients with chronic and behavioral health conditions.
Responsibilities:
- Conduct scheduled outbound calls to patients enrolled in CCM, RPM, or BHI programs to support care plan adherence.
- Assist in collecting vitals and patient-reported outcomes related to chronic or behavioral health conditions using standardized scripts and workflows.
- Reinforce care plans, encourage treatment adherence, and address barriers to care (e.g., transportation, medication access).
- Escalate clinical concerns to licensed team members, including RNs, LCSWs, or providers as appropriate.
- Coordinate follow-up care, appointments, or community services based on patient needs.
- Accurately document patient interactions in the care management platform and ensure compliance with CMS program requirements.
- Collaborate with interdisciplinary care teams to support the continuity and quality of care.
QUALIFICATIONS
- Bachelor’s degree in Public Health, Social Work, Health Administration, or a related field.
- At least 1 year of experience in care coordination, case management, or patient outreach—preferably in a CCM, RPM, or BHI setting.
- Clinical certification such as Medical Assistant (MA), Certified Nursing Assistant (CNA), or similar credential required.
- Familiarity with CMS care management programs (CCM, RPM, BHI) and their documentation requirements preferred.
- Strong interpersonal, organizational, and communication skills.
- Ability to work independently in a high-volume, metrics-driven environment.
- Bilingual a plus
COMPENSATION
- Salary: $18-$21 an hour
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
INTRODUCTION
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
JOB SUMMARY
We are seeking a proactive and compassionate Clinical Call Center Care Coordinator to support patients enrolled in value-based care programs including Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI). This non-clinical, call center-based role focuses on patient outreach, care coordination, and supporting clinical teams in the delivery of ongoing, structured care for patients with chronic and behavioral health conditions.
Responsibilities:
- Conduct scheduled outbound calls to patients enrolled in CCM, RPM, or BHI programs to support care plan adherence.
- Assist in collecting vitals and patient-reported outcomes related to chronic or behavioral health conditions using standardized scripts and workflows.
- Reinforce care plans, encourage treatment adherence, and address barriers to care (e.g., transportation, medication access).
- Escalate clinical concerns to licensed team members, including RNs, LCSWs, or providers as appropriate.
- Coordinate follow-up care, appointments, or community services based on patient needs.
- Accurately document patient interactions in the care management platform and ensure compliance with CMS program requirements.
- Collaborate with interdisciplinary care teams to support the continuity and quality of care.
QUALIFICATIONS
- Bachelor’s degree in Public Health, Social Work, Health Administration, or a related field.
- At least 1 year of experience in care coordination, case management, or patient outreach—preferably in a CCM, RPM, or BHI setting.
- Clinical certification such as Medical Assistant (MA), Certified Nursing Assistant (CNA), or similar credential required.
- Familiarity with CMS care management programs (CCM, RPM, BHI) and their documentation requirements preferred.
- Strong interpersonal, organizational, and communication skills.
- Ability to work independently in a high-volume, metrics-driven environment.
- Bilingual a plus
COMPENSATION
- Salary: $18-$21 an hour
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
See All 26 Clinical Care Coordinator Jobs in New York
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Find JobsClinical Care Coordinator Jobs by City in New York
Where New York roles are concentrated, by current openings.
Clinical Care Coordinator Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Essen Health Care19
- Columbia University2
- The Jewish Board2
- Aviagen1
- Fresenius Medical Care1
Top Industries Hiring
- Healthcare & Medical Services13
- Technology & Software2
- Agriculture & Farming1
- Consulting & Professional Services1
- Education1
What New York Employers Look For
The qualifications that appear most often in clinical care coordinator jobs across New York.
- Active New York registered nurse license or relevant clinical licensure recognized in New York
- Bachelor's degree in nursing, social work, health administration, or a related field
- Minimum one to three years of clinical experience in a hospital or managed care setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of New York Medicaid managed care guidelines and utilization review processes
- Strong care planning, patient education, and interdisciplinary team coordination skills
Clinical Care Coordinator Jobs in New York: Frequently Asked Questions
How do you become a clinical care coordinator in New York?
Most clinical care coordinator roles in New York require either a registered nurse license issued by the New York State Education Department or a licensed master social worker credential, depending on the employer and setting. Candidates with a bachelor's degree in nursing, social work, or health administration and at least one year of direct clinical experience are competitive. Earning a case management credential such as the CCM strengthens your candidacy considerably with New York hospital systems and managed care plans.
Which companies hire clinical care coordinators in New York?
Employers hiring clinical care coordinators in New York right now include Essen Health Care, Columbia University, and The Jewish Board, based on current listings on Migrate Mate as of June 2026. New York's large integrated health systems and Medicaid managed care organizations are consistently among the most active hirers of this role statewide.
Which New York cities have the most clinical care coordinator jobs?
Bronx, Brooklyn, and New York have the most clinical care coordinator openings in New York. New York City leads because of its concentration of major hospital systems, managed care plans, and behavioral health organizations, while Buffalo and Albany generate steady demand through regional medical centers, state government health programs, and growing outpatient networks that anchor hiring in those metros.
Are there remote clinical care coordinator jobs in New York?
Yes, but they're less common than in purely desk-based roles, since the position often involves direct patient contact, facility rounds, or in-person care team meetings. About 31% of clinical care coordinator openings tied to New York are remote or hybrid as of June 2026. The functions most likely to be performed remotely are telephonic case management, utilization review, and care plan documentation for managed care or insurance-affiliated employers.
How can I get hired as a clinical care coordinator in New York with little or no experience?
The most realistic entry path is moving into care coordination from a bedside or front-line clinical role such as medical assistant, patient navigator, or home health aide, which are all common feeder positions at New York City Health + Hospitals and Northwell Health. Many large New York systems post entry-level care coordinator associate or care manager trainee titles specifically designed for candidates transitioning out of direct care. Completing a New York State-approved case management training program or pursuing the CCM credential while working in an adjacent role gives candidates a measurable edge.
Where can I find and apply to clinical care coordinator jobs in New York?
You can find and apply to clinical care coordinator jobs in New York on Migrate Mate, which lists current openings tied to New York employers. Search the available roles, find the ones that fit your experience and location, and apply directly through each listing.
See All 26 Clinical Care Coordinator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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