Clinical Care Coordinator Jobs in Massachusetts
Clinical Care Coordinator jobs in Massachusetts are concentrated in Boston, Worcester, and Springfield, where major health systems like Mass General Brigham, UMass Memorial Health, and Baystate Health sustain consistent demand at every level from entry-level care navigator to senior coordinator. The most active specialties in the state are behavioral health, complex case management, and transitions-of-care coordination, reflecting Massachusetts's large academic medical center footprint and its long-standing emphasis on integrated care models. Massachusetts is among the most active markets in the country for this role, drawing candidates with clinical backgrounds into both inpatient and community-based settings. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 10+ Clinical Care Coordinator jobs
Position Summary:
Reporting to the Supervisor for Office Based Addictions Treatment program (OBAT), and under the direct supervision of the Nurse Care Manager (NCM), the Clinical Care Coordinator works collaboratively with an interdisciplinary team with a primary focus on supporting the provision of Medication Assisted Treatment (MAT), care management, logistical support and reporting requirements for the Department of Public Health (DPH) and Health Resources and Services Administration (HRSA)
The Clinical Care Coordinator will:
Primary Responsibilities:
1. Practice Coordination/Care management
- Supports NCM in OBAT clinic: Review daily schedule and obtain vital signs, urine or oral drug screening as determined by NCM
- Obtaining Drug Toxicology: Placing orders for urine and oral drugs screens and obtaining and collecting specimens as needed.
- Intakes: Screening and scheduling intakes of new or referred patients
- Scheduling: Intakes, follow up visits, random drug screen and pill counts
- Pharmacy assistance: Assist patients who are having temporary difficulties with filling prescriptions
- Prior Authorizations: completes prior authorizations for medications
- Communication with External Referral Source: Communicating with external sources such as multi-disciplinary team, ED, hospital liaisons and other health care professionals to coordinate care and assist with access to needed services
- Pill counts: Assist NCM with pill count and completes pill count form with patient
- Directly Observed Treatment (DOT) under guidance from RN Case Management team
- Detox Referrals/Coordination/Transferring patients to other programs: Assists with transfer to other programs such as detox, intensive outpatient treatment, psychiatry and other outpatient treatment programs such as methadone maintenance and bridge clinics
2. Program Support
- Assisting with specialty medication ordering and tracking
- Updating OBAT Registry: In collaboration with NCM manage updates registry
- Attend weekly case conferencing to review patient goals, progress, and care needs as they arise.
- Working with patients to ensure treatment adherence, and to help manage scheduling and appointment keeping.
- Transportation assistance: Complete PT1 application for Mass Health patients who qualify for transportation assistance using online portal
- Provide support to program supervisor and other members of the OBAT team in the day to day coordination of activities for SUHS.
- Provide one on one case management for patients engaged in services with Substance Use Health and Wellness Services
3. Reporting requirements
- Assists program supervisor with development and maintenance of tracking measures for both patient and non-patient interactions.
- Attends relevant agency meetings when directed.
4. Other duties as requested
Requirements:Skills and Qualifications:
Preferred:
Bachelor’s degree in a health-related discipline preferred
Spanish competency preferred
Graduate of an accredited Medical Assistant Program
Minimum:
High school diploma/GED
One year of related experience required.
Has an interest in, and knowledge of, substance use disorder treatment, clinical workflow process improvement, and a familiarity with buprenorphine (Suboxone) and naltrexone (Vivitrol) medication treatments.
Works collaboratively to improve vital functions of care delivery as an integral component of a multidisciplinary team.
The Care Coordinator will additionally attend trainings, conferences, and other professional development opportunities when applicable.
Position Summary:
Reporting to the Supervisor for Office Based Addictions Treatment program (OBAT), and under the direct supervision of the Nurse Care Manager (NCM), the Clinical Care Coordinator works collaboratively with an interdisciplinary team with a primary focus on supporting the provision of Medication Assisted Treatment (MAT), care management, logistical support and reporting requirements for the Department of Public Health (DPH) and Health Resources and Services Administration (HRSA)
The Clinical Care Coordinator will:
Primary Responsibilities:
1. Practice Coordination/Care management
- Supports NCM in OBAT clinic: Review daily schedule and obtain vital signs, urine or oral drug screening as determined by NCM
- Obtaining Drug Toxicology: Placing orders for urine and oral drugs screens and obtaining and collecting specimens as needed.
- Intakes: Screening and scheduling intakes of new or referred patients
- Scheduling: Intakes, follow up visits, random drug screen and pill counts
- Pharmacy assistance: Assist patients who are having temporary difficulties with filling prescriptions
- Prior Authorizations: completes prior authorizations for medications
- Communication with External Referral Source: Communicating with external sources such as multi-disciplinary team, ED, hospital liaisons and other health care professionals to coordinate care and assist with access to needed services
- Pill counts: Assist NCM with pill count and completes pill count form with patient
- Directly Observed Treatment (DOT) under guidance from RN Case Management team
- Detox Referrals/Coordination/Transferring patients to other programs: Assists with transfer to other programs such as detox, intensive outpatient treatment, psychiatry and other outpatient treatment programs such as methadone maintenance and bridge clinics
2. Program Support
- Assisting with specialty medication ordering and tracking
- Updating OBAT Registry: In collaboration with NCM manage updates registry
- Attend weekly case conferencing to review patient goals, progress, and care needs as they arise.
- Working with patients to ensure treatment adherence, and to help manage scheduling and appointment keeping.
- Transportation assistance: Complete PT1 application for Mass Health patients who qualify for transportation assistance using online portal
- Provide support to program supervisor and other members of the OBAT team in the day to day coordination of activities for SUHS.
- Provide one on one case management for patients engaged in services with Substance Use Health and Wellness Services
3. Reporting requirements
- Assists program supervisor with development and maintenance of tracking measures for both patient and non-patient interactions.
- Attends relevant agency meetings when directed.
4. Other duties as requested
Requirements:Skills and Qualifications:
Preferred:
Bachelor’s degree in a health-related discipline preferred
Spanish competency preferred
Graduate of an accredited Medical Assistant Program
Minimum:
High school diploma/GED
One year of related experience required.
Has an interest in, and knowledge of, substance use disorder treatment, clinical workflow process improvement, and a familiarity with buprenorphine (Suboxone) and naltrexone (Vivitrol) medication treatments.
Works collaboratively to improve vital functions of care delivery as an integral component of a multidisciplinary team.
The Care Coordinator will additionally attend trainings, conferences, and other professional development opportunities when applicable.
See All 10 Clinical Care Coordinator Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsClinical Care Coordinator Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Clinical Care Coordinator Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Healthcare & Medical Services
What Massachusetts Employers Look For
The qualifications that appear most often in clinical care coordinator jobs across Massachusetts.
- Active Massachusetts RN license or LPN license issued by the Massachusetts Board of Registration in Nursing
- Bachelor's degree in nursing, social work, or a related healthcare field
- Minimum two years of direct patient care or case management experience
- Proficiency with electronic health record systems such as Epic or Meditech
- Certification in case management such as CCM or ACM preferred by most hiring systems
- Strong familiarity with Massachusetts state Medicaid and MassHealth managed care requirements
Clinical Care Coordinator Jobs in Massachusetts: Frequently Asked Questions
How do you become a clinical care coordinator in Massachusetts?
Most clinical care coordinator roles in Massachusetts require an active nursing or social work license issued by the Massachusetts Board of Registration in Nursing or the Board of Registration of Social Workers. The typical path begins with a bachelor's degree in nursing, social work, or a related clinical field, followed by direct patient care experience. A case management certification such as the Certified Case Manager credential strengthens candidacy at larger health systems.
Which companies hire clinical care coordinators in Massachusetts?
Companies currently hiring clinical care coordinators in Massachusetts include UnitedHealthcare, MSPCA-Angell, and Tufts Medical Center, per current listings on Migrate Mate as of August 2026. Massachusetts's large academic medical centers and integrated health networks generate the most consistent openings across inpatient, outpatient, and community-based care settings.
Which Massachusetts cities have the most clinical care coordinator jobs?
Boston, Lynn, and Dedham have the most clinical care coordinator openings in Massachusetts. Boston dominates the distribution because of its concentration of academic medical centers and large health systems, while Worcester and Springfield reflect the major regional hospital networks, including UMass Memorial Health and Baystate Health, that anchor those markets.
Are there remote clinical care coordinator jobs in Massachusetts?
Yes, but they're less common than in purely administrative fields, since many coordination roles require on-site patient interaction or facility-based documentation. About 0% of clinical care coordinator openings tied to Massachusetts are remote or hybrid as of August 2026, which is a meaningful share. The roles most likely to be fully remote are utilization review, telephonic case management, and prior authorization coordination.
How can I get hired as a clinical care coordinator in Massachusetts with little or no experience?
The most realistic entry path is to apply as a care navigator, patient services coordinator, or care transitions assistant at a Massachusetts community health center or regional hospital. Mass General Brigham, Boston Medical Center, and UMass Memorial Health each run structured onboarding tracks that place candidates without coordinator experience into supervised roles. A current Massachusetts clinical license, even without coordinator experience, is the single strongest credential a new applicant can hold.
Where can I find and apply to clinical care coordinator jobs in Massachusetts?
You can find and apply to clinical care coordinator jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across hospitals, health systems, and community organizations. Find roles that fit your experience and apply directly.
See All 10 Clinical Care Coordinator Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Jobs