Case Manager Jobs in Delaware
Case Manager jobs in Delaware are consistently in demand, with hiring concentrated in healthcare systems, behavioral health agencies, and social services organizations across New Castle County, Wilmington, and Dover. Major employers with a lasting footprint in the state include Christiana Care Health System, Nemours Children's Health, and the Delaware Division of Medicaid and Medical Assistance. The most sought-after specialties are behavioral health case management, medical case management, and child welfare. See the openings below and apply to the ones that match your experience.
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Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!
Summary Statement
Essential Functions
- Interviews client, family, or professional sources to determine the client’s needs for a variety of health and human services which may include employment, job search, and basic skills remediation.
- Develops a comprehensive cost-effective service plan utilizing in-house sources, referrals, contracted providers, or institutions (Service plans may include job training and employability, housing, general public assistance, in-home services and supports or home-delivered meals, de-escalation techniques, peer services, or skill development).
- Conducts ongoing monitoring and assessment of service delivery for optimum quality and efficiency; authorizes and recommends necessary changes and adjustments.
- Maintains comprehensive case records, summaries, statistical and narrative reports, and completes required forms.
- Establishes effective working relationships with clients, family, community, and professional sources.
- Provides guidance and relevant information to connect clients with needed services which may include protective, adoption, and related services.
- Provides information and case coordination on-site, via email or telephone to individuals or groups.
- Supplies information and responses to inquiries regarding services for clients, family, community, and government agencies.
- May provide supportive casework to clients prior to, during, or after hospitalization based on physician diagnosis and recommended treatment.
- Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data.
- Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Health/Human Service Case Manager II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
- Six months' experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
- Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
- Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
- Six months' experience in narrative report writing.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.
DHSS does not provide employment-based sponsorship.
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Benefits
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!
Summary Statement
Essential Functions
- Interviews client, family, or professional sources to determine the client’s needs for a variety of health and human services which may include employment, job search, and basic skills remediation.
- Develops a comprehensive cost-effective service plan utilizing in-house sources, referrals, contracted providers, or institutions (Service plans may include job training and employability, housing, general public assistance, in-home services and supports or home-delivered meals, de-escalation techniques, peer services, or skill development).
- Conducts ongoing monitoring and assessment of service delivery for optimum quality and efficiency; authorizes and recommends necessary changes and adjustments.
- Maintains comprehensive case records, summaries, statistical and narrative reports, and completes required forms.
- Establishes effective working relationships with clients, family, community, and professional sources.
- Provides guidance and relevant information to connect clients with needed services which may include protective, adoption, and related services.
- Provides information and case coordination on-site, via email or telephone to individuals or groups.
- Supplies information and responses to inquiries regarding services for clients, family, community, and government agencies.
- May provide supportive casework to clients prior to, during, or after hospitalization based on physician diagnosis and recommended treatment.
- Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data.
- Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Health/Human Service Case Manager II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
- Six months' experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
- Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
- Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
- Six months' experience in narrative report writing.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.
DHSS does not provide employment-based sponsorship.
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Benefits
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
See All 17 Case Manager Jobs in Delaware
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Find Case Manager JobsCase Manager Jobs by City in Delaware
Where Delaware roles are concentrated, by current openings.
Case Manager Job Market in Delaware
A snapshot from current Delaware openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
What Delaware Employers Look For
The qualifications that appear most often in case manager jobs across Delaware.
- Active Delaware licensure such as LCSW, LPC, or LPCMH preferred or required
- Bachelor's or master's degree in social work, counseling, psychology, or a related field
- Experience coordinating care plans and services for individuals or families
- Familiarity with Delaware Medicaid managed care and community resource networks
- Proficiency with electronic health records and case management documentation systems
- Strong communication skills for collaboration with multidisciplinary teams and community partners
Case Manager Jobs in Delaware: Frequently Asked Questions
How do you become a case manager in Delaware?
Most case manager roles in Delaware require at minimum a bachelor's degree in social work, psychology, or a related human services field, with a master's degree preferred for clinical positions. Clinical case managers typically pursue licensure through the Delaware Board of Mental Health and Chemical Dependency Professionals, which oversees credentials such as the LPCMH and LCSW. Entry-level candidates often start in case aide or service coordinator roles and advance once they accumulate supervised hours toward licensure.
Which companies hire case managers in Delaware?
Employers hiring case managers in Delaware right now include State of Delaware, Holcomb Behavioral Health Systems, and PAM Health, based on current listings on Migrate Mate as of October 2026. Delaware's concentrated healthcare and state agency landscape means large systems and government bodies account for a significant share of available openings.
Which Delaware cities have the most case manager jobs?
Wilmington, Newark, and Dover have the most case manager openings in Delaware. Wilmington and the surrounding New Castle County area drive the majority of listings because that is where Delaware's largest hospital systems, behavioral health agencies, and state government offices are headquartered, while Dover attracts openings tied to state agency programs and correctional health services.
Are there remote case manager jobs in Delaware?
Yes, but they are less common than in purely desk-based fields because many case manager roles require in-person client contact, home visits, or facility-based coordination. About 0% of case manager openings tied to Delaware are remote or hybrid as of October 2026, with remote options most likely in utilization review, insurance-based case management, and telephonic disease management positions.
How can I get hired as a case manager in Delaware with little or no experience?
The most realistic entry path is applying for case aide, service coordinator, or community health worker roles at Delaware's larger social services agencies, which regularly hire candidates without prior case management experience and provide on-the-job training. Christiana Care and Nemours occasionally post entry-level care coordination positions suited to recent graduates. Earning a Certified Case Manager credential or completing a supervised internship through a Delaware accredited social work program strengthens applications considerably, as does volunteering with local nonprofits serving vulnerable populations.
Where can I find and apply to case manager jobs in Delaware?
You can find and apply to case manager jobs in Delaware on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and specialty, then apply directly to the ones that fit.
See All 17 Case Manager Jobs in Delaware
Find roles in Delaware that match your experience and apply in just a few clicks.
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