Case Manager Jobs in Massachusetts
Case Manager jobs in Massachusetts are in strong demand, with active hiring concentrated in healthcare systems, behavioral health agencies, insurance companies, and social services organizations at every level from entry-level coordinator through senior and supervisory roles. Boston, Worcester, and Springfield are the largest hiring hubs, where employers like Mass General Brigham, Blue Cross Blue Shield of Massachusetts, and UMass Memorial Health consistently post openings. The most sought-after specialties in the state are behavioral health case management, medical utilization review, and social services care coordination. Find a role that fits below and apply directly.
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What We Offer:
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Perform admission and intake screenings.
- Assist in developing treatment plans.
- Meet with clients weekly to ensure goals are being met and determine areas in need of additional resources and attention.
- Assess the outcome of treatment planning, adjusting treatment approaches accordingly, and documenting according to established expectations.
- Educating individuals & groups regarding alcohol and drug abuse, harm reduction, mental illness and available community and self-help resources.
- Assist in coordinating referrals for ongoing aftercare treatment with agencies and services and facilitating individual’s responsibility and participation in aftercare planning.
What you will bring:
- High School Diploma or GED equivalent (required); Associate’s Degree or higher in related field (preferred).
- At least one year of experience in substance abuse or behavioral health counseling (required).
- Familiarity with Internet, word processing and email systems (required).
- Ability to complete accurate and detailed documentation.
Pay: $25.00 per hour
Shifts: Sun - Thursday, 12pm-8:30pm
Friday - Tuesday, 10am-6pm
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.
How do I apply to be the Counselor/Case Manager?
If you are interested in this opportunity, please click “Apply for Job” below or visit our website and click on “Browse All Jobs” to apply! You can also email your resume to Elisa Auker at elisa.auker@bhninc.org.
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What We Offer:
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Perform admission and intake screenings.
- Assist in developing treatment plans.
- Meet with clients weekly to ensure goals are being met and determine areas in need of additional resources and attention.
- Assess the outcome of treatment planning, adjusting treatment approaches accordingly, and documenting according to established expectations.
- Educating individuals & groups regarding alcohol and drug abuse, harm reduction, mental illness and available community and self-help resources.
- Assist in coordinating referrals for ongoing aftercare treatment with agencies and services and facilitating individual’s responsibility and participation in aftercare planning.
What you will bring:
- High School Diploma or GED equivalent (required); Associate’s Degree or higher in related field (preferred).
- At least one year of experience in substance abuse or behavioral health counseling (required).
- Familiarity with Internet, word processing and email systems (required).
- Ability to complete accurate and detailed documentation.
Pay: $25.00 per hour
Shifts: Sun - Thursday, 12pm-8:30pm
Friday - Tuesday, 10am-6pm
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.
How do I apply to be the Counselor/Case Manager?
If you are interested in this opportunity, please click “Apply for Job” below or visit our website and click on “Browse All Jobs” to apply! You can also email your resume to Elisa Auker at elisa.auker@bhninc.org.
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See All 129+ Case Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Case Manager JobsCase Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Case Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
What Massachusetts Employers Look For
The qualifications that appear most often in case manager jobs across Massachusetts.
- Bachelor's degree in social work, nursing, psychology, or a closely related field
- Current Massachusetts licensure such as LSW, LCSW, LMHC, or RN where required by role
- CCM or ACM certification preferred for healthcare and insurance case management positions
- Two or more years of case management or direct client services experience
- Proficiency with electronic health records or care management software platforms
- Strong knowledge of Massachusetts community resources, state agencies, and referral networks
Case Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a case manager in Massachusetts?
The path depends on the specialty: clinical roles in healthcare or behavioral health typically require a Massachusetts license such as an LCSW, LMHC, or RN issued through the Massachusetts Board of Registration, while non-clinical positions in social services or insurance often require a bachelor's degree in social work, human services, or a related field. Many Massachusetts employers also expect or prefer candidates to hold or pursue the Certified Case Manager credential through CCMC.
Which companies hire case managers in Massachusetts?
Employers hiring case managers in Massachusetts right now include Fallon Health, Baystate Health, and Beth Israel Lahey Health, based on current listings on Migrate Mate as of October 2026. Massachusetts's large integrated health systems, behavioral health networks, and health insurance carriers are consistently among the most active sources of case manager openings across the state.
Which Massachusetts cities have the most case manager jobs?
Boston, Worcester, and Springfield have the most case manager openings in Massachusetts. Boston leads because of its dense concentration of academic medical centers, behavioral health providers, and major insurers, while Worcester and Springfield generate steady demand through regional health systems and community mental health organizations that anchor those metropolitan areas.
Are there remote case manager jobs in Massachusetts?
Yes, and more than many clinical roles, since case management is largely documentation, coordination, and phone or video outreach rather than hands-on care. About 42% of case manager openings tied to Massachusetts are remote or hybrid as of October 2026, reflecting the shift toward telephonic and digital care coordination. Utilization review, insurance case management, and disease management positions tend to offer the most remote flexibility.
How can I get hired as a case manager in Massachusetts with little or no experience?
The most realistic entry point is a care coordinator or patient navigator role, which large Massachusetts health systems like Mass General Brigham and Beth Israel Deaconess Medical Center regularly post as stepping stones into full case management. Community health centers and behavioral health agencies across the state frequently hire candidates with a relevant bachelor's degree and field placement experience. Completing a Massachusetts-supervised internship through an accredited social work or counseling program and pursuing your LSW as soon as you graduate strengthens your application considerably.
Where can I find and apply to case manager jobs in Massachusetts?
You can find and apply to case manager jobs in Massachusetts on Migrate Mate, which lists current openings tied to the Massachusetts market. Search the listings to find roles that match your experience and specialty, then apply directly to the ones that fit.
See All 129+ Case Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Case Manager Jobs