Case Manager Jobs in Arizona
Case Manager jobs in Arizona are in strong demand, concentrated in managed care, behavioral health, and child welfare services, with openings at every level from entry-level coordinators through senior and supervisory roles. Phoenix, Tucson, and Tempe are the busiest hiring markets, anchored by large employers such as Banner Health, Mercy Care Plan, and the Arizona Department of Child Safety. The most consistently sought specialties are utilization review, substance use and behavioral health case management, and foster care or child protective services. Find a role that fits below and apply directly.
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- 543298
- SURPRISE
- DEPT OF ECONOMIC SECURITY
- Full-time
- Closing at: Sep 9 2026 - 23:55 MST
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
CASE MANAGER 3
Division of Developmental Disabilities (DDD)
11526 W. Bell Rd - Surprise, AZ 85378
Salary: $52,000 - $56,000
Grade: 18
Closing Date: September 9, 2026
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals
DES, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
- Driving a vehicle to conduct on-site visits to members/families’ homes, school and/or program sites to develop relationships and to discuss service needs and supports
- Developing, writing, reviewing, monitoring, and evaluating Individual Support Plan (ISP) in accordance with mandated timelines and documenting individual progress and concerns, and completing appropriate referrals to community agencies
- Researching community for available resources to meet needs identified in ISP and to inform member of resource options
- Facilitating meetings and program visits to assist with member/family choices; completing referrals for assessed/covered services
- Collaborating with community agencies to provide assistance and support to members and families in crisis
- Mentoring and training new and existing team members in the unit
- Health Insurance Portability and Accountability Act (HIPAA)
- Methods, procedures, and techniques used in the development of Individual Support Plans
- Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
- Principles and practices of case management
- Oral and written communication
- Initiating, developing, and maintaining member service plans
- Interviewing, counseling, and interacting with members and family members
- Problem identification and resolution
- Maintain confidentiality
- Work independently and within diverse teams
- Lead a team of Case Managers and support staff in the absence of the supervisor
- Drive a vehicle
N/A
- Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR possess a Bachelor’s degree in Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR Candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI). For Case Managers who will serve persons who are elderly and/or persons with physical or developmental disabilities and determined to have an SMI the requirement is as follows: One (1) year of case management experience serving elderly and/or persons with physical or developmental disabilities, AND Two (2) years of case management experience serving members determined to have an SMI
- A Bachelor’s degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR Associate degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
- Arizona Level 1 Clearance Card is required
- Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. § 8-804
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
- This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Pio Guillen 602-402-6411 or email ElpidioGuillen@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at 602-402-6411 or elpidioguillen@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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Find Case Manager JobsCase Manager Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Case Manager Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
- State of Arizona20

- Banner Health7

- Optum5

- Compassus4

- Hospice of the West4

Top Industries Hiring
- Healthcare & Medical Services
- Education
- Government & Public Sector
What Arizona Employers Look For
The qualifications that appear most often in case manager jobs across Arizona.
- Bachelor's degree in social work, psychology, nursing, or a related human services field
- Active Arizona licensure such as LBSW, LSW, or LMSW issued by the Arizona Board of Behavioral Health Examiners
- Experience with managed care, Medicaid AHCCCS, or behavioral health service coordination
- Proficiency with electronic health records and case documentation platforms
- Strong knowledge of Arizona community resources, referral networks, and social service agencies
- Case management certification such as CCM from the Commission for Case Manager Certification
Case Manager Jobs in Arizona: Frequently Asked Questions
How do you become a case manager in Arizona?
Most case manager roles in Arizona require at minimum a bachelor's degree in social work, psychology, or a related field, and many employers in managed care and behavioral health require a licensed credential. Licensure is issued by the Arizona Board of Behavioral Health Examiners, which offers the Licensed Bachelor Social Worker and Licensed Master Social Worker designations depending on your degree level. Candidates pursuing clinical or supervisory roles typically complete supervised practice hours before applying for full licensure.
Which companies hire case managers in Arizona?
Employers hiring case managers in Arizona right now include State of Arizona, Banner Health, and Optum, based on current listings on Migrate Mate as of August 2026. Arizona's large managed care organizations and its publicly funded behavioral health network through AHCCCS generate a particularly steady volume of case manager openings across the state.
Which Arizona cities have the most case manager jobs?
Phoenix, Tucson, and Prescott Valley have the most case manager openings in Arizona. Phoenix dominates the market as the state's largest metropolitan area, where major health systems, managed care plans, and state agencies are headquartered, while Tucson draws significant hiring from the University of Arizona Health Network and regional behavioral health contractors serving southern Arizona.
Are there remote case manager jobs in Arizona?
Yes, though only a portion of openings are fully remote, since many case manager roles involve in-person home visits, facility assessments, or direct client contact. About 37% of case manager openings tied to Arizona are remote or hybrid as of August 2026, with the most remote-eligible work concentrated in utilization review, telephonic care management, and insurance-based case coordination roles.
How can I get hired as a case manager in Arizona with little or no experience?
The most realistic entry path is applying for case aide, intake coordinator, or care coordinator roles at Arizona community behavioral health agencies or managed care contractors, where on-the-job experience counts toward licensure hours. Banner Health and Mercy Care run new-graduate and associate-level programs that train candidates alongside licensed staff. Completing a field placement with an Arizona AHCCCS-contracted provider during your degree program and earning a Certified Case Manager credential early strengthens your application considerably.
Where can I find and apply to case manager jobs in Arizona?
You can find and apply to case manager jobs in Arizona on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the available roles, find the ones that match your experience and preferred location, and apply directly to each one.
See All 113+ Case Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
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