Case Manager Jobs in Dallas, TX
Case Manager jobs in Dallas are in strong demand, concentrated in the Medical District, Uptown, and the Stemmons Corridor across healthcare systems, behavioral health, and social services. Employers hiring right now include Kdc, JAMS, and OurCalling. Scan the live roles below and apply to whichever ones fit.
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Department: IBH TCHATT and CPAN
Location: Dallas - Fort Worth, Texas
Shift: M - F; 8-5
Job Type: Remote * There is an expectation to come onsite as needed. Need to live in the Metroplex.
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
Provides case management services to an assigned patient population, including but not limited to, referrals, follow-up phone calls and triage. Provides support that requires clinical expertise in various systems with focus on helping the family negotiate the complexities involved with a diagnosis. Each BHCC provides case management support to patients. The BHCC is responsible for providing social service referrals for patients and families, including housing, transportation, medical and mental health services. They ensure the preparation and maintenance of required documentation per accreditation standards and CHST policy. The BHCC works closely with a team of Behavioral Health Care Managers and consulting psychiatrists to ensure patients are adhering to their plans of care by communicating with patient families, identifying barriers to care, and helping to ameliorate those barriers when possible. The BHCC is part of a multi-disciplinary treatment team and will work to build collaborative relationships with UTSW providers to ensure the best treatment outcomes for our patients.
- Attends and participates in team meetings with team lead as well as monthly departmental discussions.
- Collaborate with inpatient treatment team to prevent gaps in care and provide discharge planning support.
- Assists patient families navigate the behavioral health delivery system based on their clinical need and financial/insurance coverage.
- Facilitate parent/child referrals to address social service needs and supportive therapy.
- Coordinate and schedule: psychiatric consultations, ongoing care with licensed providers, LMHAs, and support groups.
- Support licensed behavioral health clinicians by outreaching families under their supervision.
- Assists in identifying patient’s insurance coverage and facilitate access to health information, community resources, and social services.
- Participate in rounds/treatment/consultation meetings as well as monitor the patient's progress toward the desired outcome.
- Collaborate with providers to establish treatment milestones to prepare patient and family for transition to lower level of care.
- Oversee the flow of treatment information across providers and within the care team in order to maximize patients physical and emotional well-being.
- Facilitate referrals to the appropriate areas to expedite care, treatment and services. Establish lines of communication with ancillary services.
- Participate in the development, implementation, evaluation and ongoing revision of the plan of care, clinical pathways and initiatives to improve quality, continuity and cost effectiveness.
- Assesses patient functioning and escalates to the treating Behavioral Health Care Manager or consulting psychiatrist when clinically appropriate.
- Work collaboratively with other departments and services to define and study areas of inefficiency and participate in process improvement projects.
- Be involved in the development of strategies and plans to maximize the most appropriate use of services in assigned areas.
- Submit to and pass external background check processes as required per vendor or funder requirements.
How You’ll Be Successful:
WORK EXPERIENCE
- At least 3 years previous experience in social services or healthcare or; related experience Required
EDUCATION
- Four-year Bachelor's degree in Mental Health or Social Work - Focused - Required
- Graduate or professional work or advanced degree; or equivalent experience Social Work, Psychology, Marriage and Family Therapy or related discipline Pref
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You:
- Employee portion of medical plan premiums are covered after 3 years.
- 4%-10% employee savings plan match based on tenure
- Paid Parental Leave (up to 12 weeks)
- Caregiver Leave
- Adoption and surrogacy reimbursement
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
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Who's Hiring
- Kdc36K
- JAMS18

- OurCalling18
- Chrysalis Health18

- Children's Health18

Case Manager Jobs in Dallas: Frequently Asked Questions
How do I get a case manager job in Dallas?
Focus your search on Dallas's largest hiring sectors: healthcare systems along the Medical District, behavioral health agencies in Oak Cliff and South Dallas, and managed care organizations headquartered in Uptown and the Stemmons Corridor. Candidates who hold a CCM credential or a background in social work, nursing, or mental health move faster through hiring. Tailoring your resume to utilization review or discharge planning gives you a real edge with Dallas hospital networks.
Which companies hire case managers in Dallas?
Companies currently hiring case managers in Dallas include Kdc, JAMS, and OurCalling, per current listings on Migrate Mate as of August 2026. Dallas draws a mix of large hospital systems, nonprofit social service agencies, and regional managed care plans, all of which maintain steady case manager headcount year-round.
Are there remote case manager jobs in Dallas?
Yes, though it depends on the role. Telephonic and utilization management case manager positions are commonly remote, while hospital-based or field social work roles are almost always on-site. About 50% of case manager openings tied to Dallas are remote or hybrid as of August 2026, with the greatest flexibility found in insurance and managed care employers headquartered in North Dallas and the Uptown corridor.
How can I get a case manager job in Dallas with little or no experience?
The most realistic entry path in Dallas is through care coordinator or patient navigator roles at community health centers, federally qualified health centers in underserved neighborhoods like West Dallas, or nonprofit agencies serving the unhoused population downtown. These positions build the documentation and coordination skills Dallas employers look for before promoting into full case manager titles. A social work or health sciences degree combined with a clinical internship at a Dallas-area facility strengthens your application significantly.
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