Mid Level Client Relations Manager Jobs
Mid level client relations manager jobs go to professionals ready to own client portfolios end to end, mentor junior staff, and shape retention strategies with limited oversight. Roles run across Consumer Goods, Technology & Software, and Energy, with a mix of on-site, remote, and hybrid settings, and employers like Worldpay, Forge Biologics, and Diversified Maintenance are hiring at this level now.
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Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Technical Client Relations Account Manager (SAP) to join our enterprise team and help shape the future of global commerce.
What you'll own:
You will serve as primary point of contact for external clients and various departments/divisions to resolve outstanding issues, comply with customer requests and respond to client inquiries.
You will provide support in research and resolution of problems and inquiries.
Your interpersonal skills, technical product knowledge and expertise will be critical to responding to daily client-centric activities.
You will need to maintain comprehensive knowledge of applicable products, services and company policies and procedures.
Collaborate with the product and engineering organizations on requested product definition changes based on evolving customer needs. Work creatively with customers and colleagues to achieve and maintain market leading payment solutions.
Become a subject matter expert on Integrated/ Omnichannel Payments Solution. Maintain and share knowledge with the wider team by producing documentation and training sessions where required.
Have awareness of changing technical trends within the payment processing industry, scheme/ PCI compliance, mandates and their impacts on customer projects.
Provide technical support to Worldpay B2B Payments customers in the primary areas of:
Payment Card and Tokenization integration functionality from SAP to Worldpay B2B Payments processing platform.
SAP (ECC and S4 HANA ) business logic workflow, ABAP, user exits, and configuration in payment processing related aspects of SD, FI and CRM.
Processing and technical aspects of the payment processing industry as related to Worldpay B2B Payments
What you'll bring:
5+ years’ relevant experience in a similar role
Working knowledge of Operating Systems i.e. Windows, Linux and basic Networking concepts.
Ability to analyze and solve problems using learned techniques and tools.
Strong organizational and time management skills
Resourceful and proactive in gathering information and sharing ideas.
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally.
Strong problem-solving expertise within a technical support or client relations role.
Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
Bachelor’s degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience.
Added bonus if you have:
Experience with Integrated/ Omnichannel payment solutions.
Knowledge of Cloud Services, Salesforce, ITIL and Agile Methodology.
Knowledge of APIs/ Java Environments/ SDKs.
About the team:
The B2B Payments Support Services team provides support for our merchants who use the B2B suite of payments products and solutions. The team interacts externally with merchants as they assist in problem solving and internally with Development teams and Professional Services teams on Product enhancements or customizations.
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
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Who's Hiring
- Worldpay2
- Forge Biologics2F
- Diversified Maintenance2
- Hutchinson1
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Top Industries Hiring
- Consumer Goods2
- Technology & Software2
- Energy1
- Chemicals & Materials1
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Mid Level Client Relations Manager Jobs: Frequently Asked Questions
How do I get a mid level client relations manager job?
Position your experience around ownership and outcomes, not just tasks. Highlight client portfolios you managed independently, renewals or expansions you drove, and any cross-functional coordination you led. Tailor your resume to show measurable impact, such as retention rates or revenue retained, and frame your cover letter around the specific client base the employer serves. Mid level hiring managers want evidence you can operate with minimal supervision.
Which companies hire mid level client relations managers?
Companies hiring mid level client relations managers right now include Worldpay, Forge Biologics, and Diversified Maintenance, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from mid-size and enterprise organizations that manage large or complex client bases and need professionals who can independently sustain and grow those relationships.
Are there remote mid level client relations manager jobs?
Yes, though availability varies by industry and employer. About 0% of mid level client relations manager openings are remote or hybrid as of July 2026, reflecting how relationship-focused roles have adapted to distributed work. Client-facing responsibilities sometimes require occasional in-person meetings, so hybrid arrangements are common even when the role is listed as primarily remote.
How do I move up to a mid level client relations manager role?
The path from entry level to mid level typically involves deepening your expertise in one or two client segments, taking on progressively larger accounts, and demonstrating that you can resolve issues and drive renewals without close supervision. Building measurable results over time, such as improved satisfaction scores or expanded accounts, and volunteering to mentor newer team members signals readiness for mid level responsibilities to hiring managers.
Which industries hire the most mid level client relations managers?
Mid Level client relations manager roles concentrate in Consumer Goods, Technology & Software, and Energy, based on current listings on Migrate Mate as of July 2026. These sectors tend to rely on sustained, high-touch client relationships, making experienced professionals who can independently manage accounts and reduce churn consistently in demand at the mid level.