Cluster Sales Manager Jobs
Cluster Sales Manager jobs are open across hospitality, real estate, retail, and financial services, covering specializations in revenue management, territory management, and account development, from associate to director level. See the openings below and apply to the ones that match your experience.
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See related jobsDepartment: Sales & Marketing
Reports To: General Manager/Complex Director of Sales / Regional Director of Sales & Marketing/VP of Sales and Marketing
POSITION SUMMARY
KEY RESPONSIBILITIES
- Develop and execute a proactive sales strategy for assigned cluster properties.
- Generate new business through prospecting, cold calls, outside sales calls, networking, referrals, sales blitzes, industry events, and other business-development activities.
- Identify, qualify, develop, and close new business opportunities across multiple market segments.
- Conduct client appointments, sales calls, site tours, business lunches, maintenance calls, and closing calls.
- Develop relationships with key decision-makers and influencers within target accounts.
- Meet or exceed established sales activity, revenue, and room-night production goals.
- Develop monthly sales action plans and maintain an active prospecting pipeline.
- Identify opportunities to grow existing accounts and generate repeat business.
- Represent Kalyan Hospitality professionally throughout the local business community.
- Actively solicit and sell group rooms, meetings, weddings, social events, corporate meetings, sports groups, SMERF, and other assigned market segments.
- Qualify leads and determines the best hotel, dates, space, rate, and package based on customer needs and revenue strategy.
- Prepare proposals, contracts, correspondence, and other sales materials accurately and timely.
- Conduct hotel and site tours and effectively present the features, benefits, amenities, meeting space, and services of assigned properties.
- Manage the sales process from initial inquiry through closing and turnover to the appropriate hotel team member.
- Maintain accurate group blocks, pickup information, contracts, traces, and client records.
- Monitor group booking pace and communicate opportunities or concerns to Sales and Revenue leadership.
- Partner with hotel operations and Food & Beverage teams to ensure successful execution of meetings and events.
- Develop and maintain strong relationships with top accounts, target accounts, meeting planners, corporate clients, community partners, and other key business relationships.
- Regularly communicate with clients to understand current and future lodging, meeting, and event needs.
- Conduct account reviews and identify opportunities for increased production, repeat business, referrals, and cross-selling.
- Provide exceptional client service from initial prospecting through contracting, arrival, event execution, and post-event follow-up.
- Build long-term relationships that generate repeat business and strengthen Kalyan Hospitality's presence in the market.
Cross-Selling & Cluster Sales
- Maintain detailed knowledge of all assigned hotels, including guest rooms, meeting space, amenities, location, market positioning, rate structure, and competitive advantages.
- Identify opportunities to place business at the Kalyan property that best meets the customer's needs.
- Cross-sell between clustered properties based on availability, customer requirements, market demand, and revenue strategy.
- Maintain working knowledge of other Kalyan Hospitality properties and refer business throughout the broader portfolio when appropriate.
- Share leads and opportunities that may not be a fit for one hotel but could benefit another Kalyan property.
- Collaborate with other Kalyan sales professionals to maximize portfolio-wide opportunities.
- Participate in cluster-wide sales blitzes, account strategies, promotions, and business-development initiatives.
- Understand the market position, competitive set, demand generators, booking pace, and revenue strategy for assigned hotels.
- Participate in revenue management meetings and provide relevant sales intelligence.
- Communicate changes in market demand, competitor activity, customer needs, and pricing opportunities to Sales and Revenue leadership.
- Understand and support hotel pricing and rate-improvement strategies.
- Manage group blocks responsibly and communicate pickup, wash, displacement, or other potential revenue concerns.
- Utilize available sales and revenue tools, including STR, feeder-market information, booking pace, PMS/CRM reporting, and other applicable systems.
- Maintain accurate and timely records of all sales activities, accounts, leads, proposals, contracts, traces, and opportunities in the established sales/CRM system.
- Maintain an organized and active sales pipeline.
- Complete weekly and monthly sales reports accurately and on time.
- Track and follow up on all leads and opportunities through the sales process.
- Meet or exceed brand lead response expectations.
- Maintain accurate account and sales files.
- Provide leadership with information regarding current production, future potential, pipeline activity, and opportunities for client-base expansion.
- Ensure all sales activities and documentation meet Kalyan Hospitality standards.
- Build relationships with Convention & Visitors Bureaus, Chambers of Commerce, tourism organizations, meeting planner organizations, local businesses, competitive hotels, and other community partners.
- Attend networking events, trade shows, industry functions, client events, and community activities.
- Identify new market opportunities and demand generators within the assigned territory.
- Monitor competitive activity and provide market intelligence to sales and revenue leadership.
- Support hotel and cluster marketing initiatives and promotions.
- Work closely with General Managers, Front Office, Housekeeping, Food & Beverage, Revenue Management, Operations, Marketing, and other hotel departments.
- Communicate group activity, VIPs, client needs, special requests, and sales initiatives appropriately.
- Participate in hotel and cluster sales meetings.
- Share leads, market intelligence, and best practices with fellow sales professionals.
- Support a culture of teamwork, accountability, trust, and shared success.
- Demonstrate Kalyan Hospitality's core values in all interactions.
- Serve as a positive representative of Kalyan Hospitality within the company and the community.
- Achievement of assigned revenue and room-night production goals
- Consistent prospecting and sales activity
- New account acquisition
- Growth and retention of existing accounts
- Group, meeting, wedding, and event production
- Successful cross-selling among assigned properties
- Development of a healthy sales pipeline
- Client relationship growth and retention
- Accurate and consistent CRM utilization
- Contribution to cluster revenue and market-share objectives
- Collaboration with the broader commercial team
- Consistent demonstration of Kalyan Hospitality's core values
- Strong sales, business development, and relationship-building skills
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Ability to prospect, negotiate, close business, and maintain long-term client relationships
- Ability to work independently while collaborating effectively with a multi-property team
- Strong initiative, work ethic, and follow-through
- Ability to manage multiple priorities and deadlines
- Professional presence and customer-service mindset
- Ability to travel between assigned hotels and throughout the local market as needed
- Reliable attendance and punctuality
- Prior hotel sales or hospitality sales experience
- Experience selling groups, meetings, weddings, events, or corporate accounts
- Experience with hotel PMS, CRM, Delphi/Salesforce, or other sales systems
- Experience working with revenue-management concepts and hotel pricing strategies
- Experience with STR or other hotel market-analysis tools
- Experience in a multi-property or cluster sales environment
- Existing relationships within the local business and hospitality community
Cluster Sales Manager Jobs by Experience Level
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Find Cluster Sales Manager JobsCluster Sales Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in cluster sales manager jobs.
- Proven experience managing sales across multiple locations, properties, or territories
- Proficiency with CRM platforms and sales reporting tools
- Bachelor's degree in business, marketing, hospitality, or a related field
- Strong ability to build and present sales strategies to senior stakeholders
- Experience developing and coaching sales teams toward revenue targets
- Familiarity with RFP processes, group sales pipelines, or account-based selling
Tips for Your Cluster Sales Manager Job Search
Quantify multi-property revenue results
Cluster sales manager resumes that show revenue numbers across multiple properties or territories get more callbacks than those with vague descriptions. Pull actual figures from your CRM or sales reports and attach them to specific accounts or quarters you owned.
Target postings by cluster size
Job postings vary widely by how many properties or accounts a cluster covers. Filter for roles that match the scale you've managed before. Applying to a three-property cluster role when your experience covers twelve usually signals a mismatch to hiring managers.
Apply early to roles that fit
Migrate Mate lists cluster sales manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Align your resume to vertical-specific language
Hospitality cluster roles use terms like ADR, RevPAR, and RFP pipeline, while retail or real estate clusters use territory quotas and client retention rates. Mirror the language of the specific industry in each application so your resume passes ATS screening without manual review.
Prepare a cross-team coordination story
Interviewers for cluster roles consistently probe how you manage sales teams across locations that don't share the same general manager. Walk into interviews with a concrete example of a process you created or changed to align two or more sites toward a shared revenue goal.
Negotiate scope before discussing compensation
Cluster sales manager offers vary significantly based on how many sites, accounts, or revenue lines the role owns. Before countering on base pay, confirm the exact cluster composition in writing so you're negotiating on a defined scope, not a moving target.
Cluster Sales Manager Jobs: Frequently Asked Questions
Which companies are hiring the most cluster sales managers?
The most active employers for cluster sales managers right now are PM Hotel, Deloitte, and White Lodging, and the most openings are in Oregon, Texas, and Georgia, based on current listings on Migrate Mate as of November 2026. Demand tends to concentrate in companies that operate multi-site or multi-brand portfolios under a single regional structure.
How do you become a cluster sales manager?
Most cluster sales managers move up from property-level or territory-level sales roles after demonstrating the ability to manage accounts and hit revenue targets independently. From there, taking on a team lead or senior sales role that involves cross-site coordination builds the foundation employers look for. A degree in business, hospitality, or marketing helps, but consistent sales performance across multiple accounts or locations carries more weight in most hiring decisions.
Can you get hired as a cluster sales manager with limited experience?
Getting hired directly into a cluster sales manager role with limited experience is uncommon because employers expect candidates to have already managed revenue across multiple accounts or sites. The most practical path is to build experience as a sales manager or senior sales associate at a single location, then pursue internal promotions or lateral moves into cluster-level roles where your existing results are already known.
What does the cluster sales manager interview process look like?
The process typically starts with a recruiter screening call focused on your sales background and cluster or multi-site experience. A hiring manager interview follows, where you'll be asked to walk through past revenue results and how you managed sales across different locations or accounts. Many employers add a final round with senior leadership or a panel that includes operations or general managers, and some ask for a brief sales strategy presentation before an offer is extended.
Where can I find and apply to cluster sales manager jobs?
You can find and apply to cluster sales manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and target industry, and apply directly to each listing from the page.
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