Collections Representative Jobs in California
Collections Representative jobs in California are in steady demand, with openings concentrated in financial services, healthcare revenue cycle, and telecommunications across a market that ranges from entry-level call center roles through senior-level portfolio managers. The largest hiring activity is in Los Angeles, San Diego, and Sacramento, where established employers such as Bank of America, Kaiser Permanente, and Synchrony Financial maintain significant collections and accounts receivable operations. The most in-demand specialties in California are medical billing collections, consumer credit recovery, and commercial debt resolution. Find a role that fits below and apply directly.
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Showing 5 of 8+ Collections Representative jobs
JOB SUMMARY
This position works in the Dental Center Billing Office, assisting with all aspects of the revenue cycle. The Senior Collections Representative helps with Claim submission, Accounts receivable, working denial, patient billing inquiries, correspondence, payment allocation, and Process Improvement to ensure compliant and thorough collections of professional fees performed in the Dental Center.
Required Qualifications:
- At least 1 year of previous Insurance Follow up experience.
- Graduation from high school or a GED and five years of experience, including two years of experience in collections investigation; or an equivalent combination of education and experience
- Demonstrates ability to communicate effectively (orally and written).
- Experience with MS Excel, Word and Outlook
- Effective time management and ability to meet deadlines
- Ability to work independently or as needed with a team.
- Ability to meet productivity and quality standards.
- Demonstrates positive attitude and excellent customer service skills.
- Proven ability to coach and mentor staff for optimal results
- Ability to set priorities, goals and objectives
- Demonstrates ability to perform all aspects of billing and follow-up with superior quality.
- Excellent attendance record.
Preferred Qualifications:
- Prior working knowledge of the EPIC (Apex) system, especially PB or HB Insurance Follow up Module(s).
- Prior experience in a medical office environment; strongly preferred
- Knowledge of UC Peoplesoft
- Bachelor's degree in related area and/or equivalent experience/training
- Certified Procedure Coding (CPC)
- Certified Dental Coding (CDC)
- Associates or Bachelor’s Degree
JOB SUMMARY
This position works in the Dental Center Billing Office, assisting with all aspects of the revenue cycle. The Senior Collections Representative helps with Claim submission, Accounts receivable, working denial, patient billing inquiries, correspondence, payment allocation, and Process Improvement to ensure compliant and thorough collections of professional fees performed in the Dental Center.
Required Qualifications:
- At least 1 year of previous Insurance Follow up experience.
- Graduation from high school or a GED and five years of experience, including two years of experience in collections investigation; or an equivalent combination of education and experience
- Demonstrates ability to communicate effectively (orally and written).
- Experience with MS Excel, Word and Outlook
- Effective time management and ability to meet deadlines
- Ability to work independently or as needed with a team.
- Ability to meet productivity and quality standards.
- Demonstrates positive attitude and excellent customer service skills.
- Proven ability to coach and mentor staff for optimal results
- Ability to set priorities, goals and objectives
- Demonstrates ability to perform all aspects of billing and follow-up with superior quality.
- Excellent attendance record.
Preferred Qualifications:
- Prior working knowledge of the EPIC (Apex) system, especially PB or HB Insurance Follow up Module(s).
- Prior experience in a medical office environment; strongly preferred
- Knowledge of UC Peoplesoft
- Bachelor's degree in related area and/or equivalent experience/training
- Certified Procedure Coding (CPC)
- Certified Dental Coding (CDC)
- Associates or Bachelor’s Degree
See All 8 Collections Representative Jobs in California
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Find JobsCollections Representative Jobs by City in California
Where California roles are concentrated, by current openings.
Collections Representative Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- University of California - San Francisco5
- Rady Children's Hospital2
- UCLA Health1
Top Industries Hiring
- Education6
- Healthcare & Medical Services2
What California Employers Look For
The qualifications that appear most often in collections representative jobs across California.
- High school diploma or equivalent required, associate or bachelor's degree preferred by many California employers
- One or more years of experience in collections, accounts receivable, or customer service
- Knowledge of California's Rosenthal Fair Debt Collection Practices Act and federal FDCPA regulations
- Proficiency with collections software such as CUBS, Latitude, or comparable debt management platforms
- Strong verbal and written communication skills for negotiating payment arrangements with consumers
- Ability to meet monthly recovery targets and document collection activity accurately in CRM systems
Collections Representative Jobs in California: Frequently Asked Questions
How do you become a collections representative in California?
Most collections representative roles in California require a high school diploma plus on-the-job training, though employers in healthcare and financial services often prefer candidates with an associate degree in business or a related field. California does not require a state license for general consumer collections, but representatives working in debt buying or third-party collections must ensure their employer holds a license under the California Consumer Financial Protection Law, administered by the Department of Financial Protection and Innovation.
Which companies hire collections representatives in California?
Employers hiring collections representatives in California right now include University of California - San Francisco, Rady Children's Hospital, and UCLA Health, based on current listings on Migrate Mate as of June 2026. California's large healthcare networks and financial institutions generate particularly consistent hiring volume for collections roles across the state.
Which California cities have the most collections representative jobs?
San Francisco, Emeryville, and San Diego have the most collections representative openings in California. Los Angeles and San Diego dominate due to their large concentrations of hospitals, credit unions, and financial services firms, while Sacramento draws hiring from state government contractors and regional banks that maintain centralized collections departments there.
Are there remote collections representative jobs in California?
Yes, and more than many fields, since collections work is fundamentally phone- and computer-based with no requirement to be on-site. About 0% of collections representative openings tied to California are remote or hybrid as of June 2026, reflecting how readily the role adapts to distributed work. Consumer credit and medical billing collections positions are the most frequently listed as fully remote.
How can I get hired as a collections representative in California with little or no experience?
The most realistic entry path is a customer service or call center role, which California employers in healthcare and banking routinely use as a pipeline into collections. Large California health systems such as Kaiser Permanente and Dignity Health hire for patient account representative positions that transition directly into revenue cycle collections. Community colleges across California offer certificate programs in medical billing and coding or business finance that strengthen a resume. Familiarity with Microsoft Excel and basic data entry accuracy gives entry-level applicants a measurable edge in the screening process.
Where can I find and apply to collections representative jobs in California?
You can find and apply to collections representative jobs in California on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find a position that fits your background and location, and apply directly to the employer.
See All 8 Collections Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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