Customer Success Jobs at Autodesk with Visa Sponsorship
Autodesk hires Customer Success professionals to drive adoption of its design and construction software across enterprise accounts. The company has a consistent track record of sponsoring international talent in this function, supporting multiple visa pathways for qualified candidates at various career stages.
See All Customer Success at Autodesk JobsOverview
Showing 5 of 38+ Customer Success Jobs at Autodesk jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 38+ Customer Success Jobs at Autodesk
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at Autodesk.
Get Access To All JobsJob Requisition ID #
26WD96591
Autodesk Education Experiences (AEX) @ Autodesk
Autodesk is on a multi-year journey to converge the worlds of design and make through powerful automations that help anyone, anywhere, to turn their ideas into products, buildings, infrastructure, and media. To get there we are deploying the most advanced capabilities available for design and make, cloud computing, and generative design to solve the world’s most perplexing design, manufacturing, construction, and entertainment challenges.
Ensuring the next generation of professionals are prepared to use new manufacturing and construction techniques is a top priority for Autodesk and its customers. To help ensure this happens, Autodesk provides open access to its professional tools and supporting content and certifications for students, educators, and academic institutions around the world. We want to prepare the next generation for jobs of the future and shape the future of how the world is designed and made.
Position Overview
As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will be a strategic partner and trusted advisor to Midmarket educational institutions, ensuring their desired outcomes are achieved through close partnership and collaboration. You will report to the Senior Manager, AEX Field Engagement, US and work closely with the broader account team. You will be the main driver for solution adoption, capturing new opportunities and working with the account team to help expand our partnership with these customers.
We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented to join the Autodesk Education Experiences team. We expect you to be able to communicate with a broad spectrum of stakeholders, from deans and administrators to faculty and students, to Autodesk Learning Partners.
This is a hybrid role with a combination of remote and occasional onsite work.
Responsibilities
- Collect customer requirements and pain points necessary to make recommendations that can help customers achieve their desired organizational goals
- Demo Autodesk solutions and technology to generate interest and promote product adoption; share key insights with account team members to inform strategy
- By working with cross-functional teams, facilitate and coordinate activities to ensure successful technology adoption
- Build working relationships withing broader Autodesk teams to achieve account goals
- Hold regular check-in calls, business reviews, webinars, and mentoring sessions with customers to ensure successful product adoption and identifying further expansion opportunities
- Develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the AEX team and the broader Autodesk ecosystem
- Collaborate cross-functionally with Product teams, Autodesk Research, Customer Success, and other internal Autodesk organizations
- Prioritize tasks across multiple accounts and stakeholders; have courage to ask clarifying questions
- Contribute to quarterly business reviews with account team and executive sponsors
- Travel up to 30% on average
Minimum Qualifications
- Strong working knowledge and demonstrable proficiency in Architecture design tools such as Revit, Forma or similar software
- 3+ years experience working in the Architecture industry
- 5+ years experience in customer success management, sales or pre-sales activities with great track record of driving business impact
- Exhibit a collaborative and consultative work style with the ability to thrive in a highly dynamic work environment
- Experience or exposure to sales methodologies and processes
- Experience in working directly with varying levels of customer stakeholder groups
- Good understanding of AECO and SaaS industries
- Experience working within large/complex enterprise organizations
- Ability to inspire, influence, and encourage others in relationship with Autodesk Learning Partners and peers
Preferred Qualifications
- Prior history in working with Educators and Students in post-secondary education institutions
- Experience working within a channel ecosystem
- Previous experience using Salesforce.com
- Detail-oriented and organized; ability to manage multiple priorities
- Formal training in consultative sales techniques or sales methodology
- Experience driving software user adoption
LI-EP1
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $82,000 and $147,620. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Job Requisition ID #
26WD96591
Autodesk Education Experiences (AEX) @ Autodesk
Autodesk is on a multi-year journey to converge the worlds of design and make through powerful automations that help anyone, anywhere, to turn their ideas into products, buildings, infrastructure, and media. To get there we are deploying the most advanced capabilities available for design and make, cloud computing, and generative design to solve the world’s most perplexing design, manufacturing, construction, and entertainment challenges.
Ensuring the next generation of professionals are prepared to use new manufacturing and construction techniques is a top priority for Autodesk and its customers. To help ensure this happens, Autodesk provides open access to its professional tools and supporting content and certifications for students, educators, and academic institutions around the world. We want to prepare the next generation for jobs of the future and shape the future of how the world is designed and made.
Position Overview
As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will be a strategic partner and trusted advisor to Midmarket educational institutions, ensuring their desired outcomes are achieved through close partnership and collaboration. You will report to the Senior Manager, AEX Field Engagement, US and work closely with the broader account team. You will be the main driver for solution adoption, capturing new opportunities and working with the account team to help expand our partnership with these customers.
We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented to join the Autodesk Education Experiences team. We expect you to be able to communicate with a broad spectrum of stakeholders, from deans and administrators to faculty and students, to Autodesk Learning Partners.
This is a hybrid role with a combination of remote and occasional onsite work.
Responsibilities
- Collect customer requirements and pain points necessary to make recommendations that can help customers achieve their desired organizational goals
- Demo Autodesk solutions and technology to generate interest and promote product adoption; share key insights with account team members to inform strategy
- By working with cross-functional teams, facilitate and coordinate activities to ensure successful technology adoption
- Build working relationships withing broader Autodesk teams to achieve account goals
- Hold regular check-in calls, business reviews, webinars, and mentoring sessions with customers to ensure successful product adoption and identifying further expansion opportunities
- Develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the AEX team and the broader Autodesk ecosystem
- Collaborate cross-functionally with Product teams, Autodesk Research, Customer Success, and other internal Autodesk organizations
- Prioritize tasks across multiple accounts and stakeholders; have courage to ask clarifying questions
- Contribute to quarterly business reviews with account team and executive sponsors
- Travel up to 30% on average
Minimum Qualifications
- Strong working knowledge and demonstrable proficiency in Architecture design tools such as Revit, Forma or similar software
- 3+ years experience working in the Architecture industry
- 5+ years experience in customer success management, sales or pre-sales activities with great track record of driving business impact
- Exhibit a collaborative and consultative work style with the ability to thrive in a highly dynamic work environment
- Experience or exposure to sales methodologies and processes
- Experience in working directly with varying levels of customer stakeholder groups
- Good understanding of AECO and SaaS industries
- Experience working within large/complex enterprise organizations
- Ability to inspire, influence, and encourage others in relationship with Autodesk Learning Partners and peers
Preferred Qualifications
- Prior history in working with Educators and Students in post-secondary education institutions
- Experience working within a channel ecosystem
- Previous experience using Salesforce.com
- Detail-oriented and organized; ability to manage multiple priorities
- Formal training in consultative sales techniques or sales methodology
- Experience driving software user adoption
LI-EP1
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $82,000 and $147,620. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
See all 38+ Customer Success at Autodesk jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Autodesk roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Autodesk Jobs
Frame Your Experience Around Product Adoption
Autodesk Customer Success roles center on driving software adoption across complex enterprise accounts. Tailor your resume and cover letter to show measurable outcomes in onboarding, renewal rates, or expansion revenue, not just relationship management.
Target Roles Aligned to Autodesk's Core Verticals
Autodesk organizes its Customer Success teams around industries like architecture, engineering, manufacturing, and construction. Applying to roles that match your domain background increases both interview fit and the likelihood of a strong sponsorship business case.
Understand the H-1B Cap and Timing Constraints
If you need a new H-1B petition, USCIS only accepts registrations in March for an October start. Build your job search timeline around this window so an offer at Autodesk doesn't arrive too late to file in the current cycle.
Prepare Your Specialty Occupation Documentation Early
Customer Success roles at software companies face H-1B scrutiny over specialty occupation eligibility. Gather your degree transcripts, credential evaluations, and any certifications like Salesforce or Gainsight before the offer stage so your employer's immigration counsel can file quickly.
Use Migrate Mate to Find Verified Openings
Autodesk posts Customer Success roles across multiple job boards, but not all listings reflect current sponsorship availability. Search Migrate Mate to browse verified roles at Autodesk filtered by visa type, so you apply to positions that match your specific immigration situation.
Customer Success at Autodesk jobs are hiring across the US. Find yours.
Find Customer Success at Autodesk JobsFrequently Asked Questions
Does Autodesk sponsor H-1B visas for Customer Success?
Yes, Autodesk sponsors H-1B visas for Customer Success roles. The company works with immigration counsel to file petitions for qualified candidates, including both new H-1B cap-subject filings and transfers for candidates already holding H-1B status with another employer. Roles tied to Autodesk's enterprise software verticals, such as architecture, engineering, and manufacturing, tend to have the clearest specialty occupation footing for H-1B purposes.
How do I apply for Customer Success jobs at Autodesk?
Apply directly through Autodesk's careers portal or use Migrate Mate to browse verified Customer Success openings at Autodesk filtered by visa sponsorship type. Before applying, align your application to Autodesk's core product verticals. During the recruiter screen, be prepared to state your current visa status, any upcoming expiration dates, and whether you need cap-subject H-1B sponsorship or a transfer.
Which visa types does Autodesk commonly sponsor for Customer Success roles?
Autodesk supports a range of visa pathways for Customer Success candidates, including H-1B, E-3 for Australian nationals, TN for Canadian and Mexican professionals, F-1 OPT and CPT for recent graduates, J-1 for eligible exchange visitors, and EB-2 or EB-3 immigrant visa sponsorship for employees pursuing permanent residence. The right pathway depends on your nationality, degree, and current immigration status.
What qualifications does Autodesk look for in Customer Success candidates?
Autodesk typically looks for candidates with a bachelor's degree in a relevant field such as business, engineering, computer science, or a discipline tied to its core industries. Practical experience driving software adoption, managing enterprise renewals, or working within AEC or manufacturing environments strengthens your application. Familiarity with CRM tools like Salesforce and customer success platforms like Gainsick is commonly expected at the mid to senior level.
How do I plan my timeline if I need H-1B sponsorship for a Customer Success role at Autodesk?
If you need a new cap-subject H-1B, USCIS opens registrations in March each year for an October 1 start date. Aim to have an offer and signed paperwork in place no later than mid-February. If you're on F-1 OPT, confirm your OPT expiration date and whether you qualify for a 24-month STEM extension, which can bridge the gap if you miss one H-1B cycle.
See which Customer Success at Autodesk employers are hiring and sponsoring visas right now.
Search Customer Success at Autodesk Jobs