Customer Success Jobs at Genpact with Visa Sponsorship
Genpact hires for Customer Success roles across its consulting and professional services operations, working with clients on process transformation and managed services. The company has an established sponsorship track record for this function, supporting candidates across multiple visa categories from OPT through permanent residency pathways.
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Get Access To All JobsINTRODUCTION
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
ROLE AND RESPONSIBILITIES
Inviting applications for the role of Vice President, Lead Client Partner! This role ensures Genpact experiences growth in priority and growth mining accounts. You will be handling relationships with existing and target new executives in existing accounts clients.
- Consistently generating annual contract value by positioning Genpact’s BPO, ITO, and consulting offerings.
- Maintaining a consistent pipeline of opportunities.
- Developing and presenting a strategic sales plan and strategy to achieve assigned goals.
- Working closely with the account management and delivery organizations to develop a client centric culture and cohesive teaming environment.
- Serving as a trusted advisor to Genpact’s largest clients and capable of providing guidance and thought leadership on current business issues facing C-level executives (in applicable vertical).
- Working with advisory and analyst firms to cultivate channel / advisory relationships.
- Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations.
- Representing Genpact at relevant conferences, tradeshows, and industry forums.
BASIC QUALIFICATIONS
Minimum Qualifications / Skills
- MBA or advanced degree in related field.
- Relevant experience in selling with focus on applicable domain.
- History of collaborating closely and effectively with delivery, operations, and practice teams in business development, relationship management, and competency building scenarios.
- Exposure to Lean, Six sigma.
PREFERRED QUALIFICATIONS
Preferred Qualifications/ Skills
- Global experience / attitude.
- At least some history of effectively selling business process outsourcing services, or minimally, business process consulting.
- Outstanding interpersonal skills.
- Ability to influence C level clients.
- Knowledge of Pricing.
- Program Management Expertise.
COMPENSATION
The approximate annual base compensation range for this position is $200,000 to $250,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
WHY JOIN GENPACT?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
- Make an impact – Drive change for global enterprises and solve business challenges that matter.
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities.
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
INTRODUCTION
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
ROLE AND RESPONSIBILITIES
Inviting applications for the role of Vice President, Lead Client Partner! This role ensures Genpact experiences growth in priority and growth mining accounts. You will be handling relationships with existing and target new executives in existing accounts clients.
- Consistently generating annual contract value by positioning Genpact’s BPO, ITO, and consulting offerings.
- Maintaining a consistent pipeline of opportunities.
- Developing and presenting a strategic sales plan and strategy to achieve assigned goals.
- Working closely with the account management and delivery organizations to develop a client centric culture and cohesive teaming environment.
- Serving as a trusted advisor to Genpact’s largest clients and capable of providing guidance and thought leadership on current business issues facing C-level executives (in applicable vertical).
- Working with advisory and analyst firms to cultivate channel / advisory relationships.
- Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations.
- Representing Genpact at relevant conferences, tradeshows, and industry forums.
BASIC QUALIFICATIONS
Minimum Qualifications / Skills
- MBA or advanced degree in related field.
- Relevant experience in selling with focus on applicable domain.
- History of collaborating closely and effectively with delivery, operations, and practice teams in business development, relationship management, and competency building scenarios.
- Exposure to Lean, Six sigma.
PREFERRED QUALIFICATIONS
Preferred Qualifications/ Skills
- Global experience / attitude.
- At least some history of effectively selling business process outsourcing services, or minimally, business process consulting.
- Outstanding interpersonal skills.
- Ability to influence C level clients.
- Knowledge of Pricing.
- Program Management Expertise.
COMPENSATION
The approximate annual base compensation range for this position is $200,000 to $250,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
WHY JOIN GENPACT?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
- Make an impact – Drive change for global enterprises and solve business challenges that matter.
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities.
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
See all 16+ Customer Success at Genpact jobs
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Get Access To All JobsTips for Finding Customer Success Jobs at Genpact Jobs
Align your background with process consulting
Genpact's Customer Success roles sit inside a consulting and managed services environment, not a typical SaaS company. Frame your experience around client outcomes, process improvement, and stakeholder management rather than product adoption metrics.
Confirm your visa type before applying
Genpact sponsors H-1B, E-3, TN, and F-1 OPT candidates for Customer Success positions. Knowing which category you fall under before outreach helps you ask the right questions and avoids wasting time on roles that require a petition type the hiring team may not be ready to process.
Target roles with an existing client delivery scope
Customer Success positions at Genpact are often tied to long-term client contracts in finance, insurance, or healthcare operations. Roles with defined client portfolios tend to move faster through the offer stage because headcount is already budget-approved.
Use Migrate Mate to filter open Customer Success roles at Genpact
Genpact posts Customer Success openings across multiple job boards, making it hard to track which ones include sponsorship. Migrate Mate filters specifically for visa-sponsored roles at Genpact so you can focus on positions where sponsorship is confirmed.
Start OPT paperwork well before your program ends
If you're on F-1 OPT, your authorization window limits when you can start. DSO processing and USCIS OPT card timelines mean you should begin the process at least 90 days before your intended start date so your employment authorization is in hand before your first day.
Prepare for an LCA-linked salary discussion at offer
Genpact files a Labor Condition Application with the DOL before your H-1B or E-3 petition can be submitted. The LCA locks in your wage at or above the prevailing rate for your role and location, so the salary offered in your letter must reflect that certified wage.
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Find Customer Success at Genpact JobsFrequently Asked Questions
Does Genpact sponsor H-1B visas for Customer Success?
Yes, Genpact sponsors H-1B visas for Customer Success roles. The process requires Genpact to file a Labor Condition Application with the DOL and then submit an H-1B petition to USCIS on your behalf. Because H-1B cap-subject petitions are subject to an annual lottery, timing your offer and filing within the registration window each spring is critical.
Which visa types does Genpact commonly sponsor for Customer Success roles?
Genpact supports a range of visa categories for Customer Success positions, including H-1B, E-3 for Australian nationals, TN for Canadian and Mexican professionals, and F-1 OPT and CPT for recent graduates. Candidates already on a valid work authorization are often the easiest path to a quick start, while H-1B and E-3 require employer-initiated petitions.
How do I apply for Customer Success jobs at Genpact?
You can browse open Customer Success positions directly on Genpact's careers site or through Migrate Mate, which filters Genpact roles by visa sponsorship type. When applying, tailor your resume to highlight client relationship management, process transformation experience, and measurable outcomes, as those are the competencies Genpact's recruiting team prioritizes for this function.
What qualifications does Genpact expect for Customer Success roles?
Genpact typically looks for candidates with experience managing client relationships in a consulting, BPO, or managed services context. Strong backgrounds in finance, insurance, or healthcare operations align well with their largest client verticals. A bachelor's degree in business, finance, or a related field supports specialty occupation classification under H-1B or E-3 petitions, which USCIS requires for these roles.
How long does the visa sponsorship process take after a Genpact offer?
Timeline depends on your visa category. For H-1B, expect the process to span several months from registration through approval, with cap-subject petitions tied to the annual October 1 start date. E-3 and TN petitions can move faster, often within weeks of the offer. F-1 OPT extensions through STEM require filing with USCIS at least 90 days before your current authorization expires.
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