Conduent Green Card Visa Sponsorship Jobs USA
Conduent sponsors Green Cards for technology and software professionals, with filings concentrated in IT operations, software development, and business process roles. If you're targeting a permanent path through a large technology services employer, Conduent has a consistent track record as a Green Card sponsor.
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Get Access To All JobsINTRODUCTION
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
As the Supervisor, Customer Experience, you will lead a high-performing remote team, ensuring exceptional service delivery and operational excellence. You will act as a key liaison between frontline associates and leadership, driving performance, resolving escalations, and supporting continuous improvement. This role is critical to maintaining service quality, achieving SLA targets, and delivering a consistent, positive customer experience.
Key Responsibilities
- Lead, coach, and develop a team of 30–45 remote associates to meet and exceed performance goals
- Monitor, manage, and drive adherence to daily and monthly Service Level Agreements (SLAs)
- Serve as the primary escalation point for operational and customer issues, ensuring timely resolution
- Ensure compliance with company policies, procedures, and applicable regulations; administer corrective actions as needed
- Partner with leadership, vendors, and client stakeholders to align on goals and service expectations
- Oversee talent management processes, including hiring, onboarding, performance reviews, and terminations
- Analyze performance data to identify trends, mitigate risks, and implement improvement strategies
- Prepare and deliver regular reporting on team performance and key metrics to senior leadership
- Collaborate with senior management on budgeting, resource planning, and operational initiatives
- Leverage internal systems and reporting tools to proactively identify areas of concern and drive solutions
- Support additional projects and initiatives as assigned
Required Qualifications
- High school diploma
- Prior experience as a Call Center Supervisor or in a similar leadership role
- Strong communication skills, including interpersonal, verbal, and written
- Proven ability to resolve operational challenges and manage escalations effectively
- Proficiency with Microsoft Office (Excel, Word, Teams) and general computer systems
- Must reside within one hour driving distance of Des Moines, Iowa
Preferred Qualifications
- 3+ years of call center supervisory experience
- Bachelor’s degree
- Experience in the healthcare industry
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.
Working For You
Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.
We strive to create a culture where you can:
- Bring your authentic self to work.
- Grow and thrive, both personally and professionally.
- Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $42,427 - $55,100.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
INTRODUCTION
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
As the Supervisor, Customer Experience, you will lead a high-performing remote team, ensuring exceptional service delivery and operational excellence. You will act as a key liaison between frontline associates and leadership, driving performance, resolving escalations, and supporting continuous improvement. This role is critical to maintaining service quality, achieving SLA targets, and delivering a consistent, positive customer experience.
Key Responsibilities
- Lead, coach, and develop a team of 30–45 remote associates to meet and exceed performance goals
- Monitor, manage, and drive adherence to daily and monthly Service Level Agreements (SLAs)
- Serve as the primary escalation point for operational and customer issues, ensuring timely resolution
- Ensure compliance with company policies, procedures, and applicable regulations; administer corrective actions as needed
- Partner with leadership, vendors, and client stakeholders to align on goals and service expectations
- Oversee talent management processes, including hiring, onboarding, performance reviews, and terminations
- Analyze performance data to identify trends, mitigate risks, and implement improvement strategies
- Prepare and deliver regular reporting on team performance and key metrics to senior leadership
- Collaborate with senior management on budgeting, resource planning, and operational initiatives
- Leverage internal systems and reporting tools to proactively identify areas of concern and drive solutions
- Support additional projects and initiatives as assigned
Required Qualifications
- High school diploma
- Prior experience as a Call Center Supervisor or in a similar leadership role
- Strong communication skills, including interpersonal, verbal, and written
- Proven ability to resolve operational challenges and manage escalations effectively
- Proficiency with Microsoft Office (Excel, Word, Teams) and general computer systems
- Must reside within one hour driving distance of Des Moines, Iowa
Preferred Qualifications
- 3+ years of call center supervisory experience
- Bachelor’s degree
- Experience in the healthcare industry
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.
Working For You
Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.
We strive to create a culture where you can:
- Bring your authentic self to work.
- Grow and thrive, both personally and professionally.
- Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $42,427 - $55,100.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Job Roles at Conduent
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Get Access To All JobsTips for Finding Conduent Green Card Visa Sponsorship Jobs USA
Align your role to EB-2 or EB-3 criteria
Conduent files across both EB-2 and EB-3 categories depending on the role's degree requirements and job duties. EB-2 requires a position that genuinely needs an advanced degree. Confirm which category applies to your specific job code before your offer letter is finalized.
Document specialized skills before PERM begins
PERM labor certification requires Conduent to advertise the role and demonstrate no qualified U.S. workers are available. Your credentials, certifications, and technical specializations must be reflected in the job requirements now, not added after the process starts.
Target IT operations and software development teams
Conduent's Green Card filings are concentrated in technology delivery roles, including systems analysts, software engineers, and IT project managers. Targeting these teams directly in your application positions you where sponsorship infrastructure already exists and hiring managers are familiar with the process.
Use Migrate Mate to verify Conduent's filing history
Before negotiating your offer, confirm which roles and job titles Conduent has historically sponsored for Green Cards. Migrate Mate surfaces DOL Labor Condition Application data by employer, so you can see where sponsorship activity is concentrated and tailor your application accordingly.
Request a priority date strategy from HR early
Green Card timelines at Conduent depend heavily on your country of birth and the EB category used. If you're born in India or China, EB-2 and EB-3 backlogs can extend waits significantly. Ask HR which category they typically file under for your role before accepting an offer.
Verify prevailing wage compliance for your location
PERM requires Conduent to pay the DOL prevailing wage for your role and location. Use the OFLC Wage Search to look up the wage level tied to your job title and ZIP code before your offer is finalized, so you can negotiate from an informed position.
Conduent Green Card Visa Sponsorship: Frequently Asked Questions
Does Conduent sponsor Green Card visas?
Yes, Conduent sponsors Green Card visas for technology and software professionals. Sponsorship is concentrated in IT operations, software development, and business process roles. Conduent files under both EB-2 and EB-3 categories depending on the position's degree requirements. Sponsorship is typically initiated after you've established a track record in the role.
Which roles at Conduent typically receive Green Card sponsorship?
Green Card sponsorship at Conduent is most common in technology delivery functions, including systems analysts, software engineers, IT project managers, and business process specialists. Corporate and back-office roles receive sponsorship less frequently. If your role falls within Conduent's technology services division, sponsorship eligibility is stronger. Use Migrate Mate to review which job titles appear in Conduent's filing history.
How do I start the Green Card process at Conduent?
The process typically begins with your manager and HR team confirming sponsorship eligibility for your specific role. From there, Conduent engages immigration counsel to file for PERM labor certification with DOL, which involves advertising the position and documenting that no qualified U.S. workers applied. USCIS then reviews the immigrant petition before you can apply for permanent residence.
How long does the Green Card process take at Conduent?
Timeline depends on your EB category and country of birth. PERM labor certification alone typically takes six to twelve months. For applicants born in India or China, EB-2 and EB-3 visa backlogs can extend the overall wait by years. Applicants from countries without backlogs may complete the process within two to three years from PERM filing.
How do I find open Green Card jobs at Conduent?
Search Conduent's careers page for roles in IT operations, software engineering, and business process management, since these teams have the strongest sponsorship track record. Filter for positions that list degree requirements in a specific technical field, which signals EB-2 eligibility. Migrate Mate also lets you filter for Conduent roles where Green Card sponsorship has historically been offered.
What is the prevailing wage for Green Card sponsorship at Conduent?
Employers sponsoring a Green Card through the PERM labor certification process must pay at least the prevailing wage for the role. The Department of Labor determines this rate based on the specific job title, location, and experience level. The prevailing wage is locked in during the PERM filing and applies through the entire Green Card process. You can look up current rates using the DOL's OFLC Wage Search tool.