Business Operations Jobs at Intuit with Visa Sponsorship
Intuit hires for Business Operations roles across finance, strategy, and program management, and has a consistent track record of sponsoring international talent in this function. If you're targeting a Business Operations position here, visa sponsorship is a realistic part of the conversation.
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The Intuit Business Credit Card (IBCC) is one of Intuit's newest and fastest-growing products, and we're looking for a Program Manager to be its operational backbone. This role owns the end-to-end operational health of IBCC — spanning customer service, servicing, collections, and back office — acting as the internal expert and cross-functional hub that keeps a brand new, complex product running smoothly at scale.
This is not a traditional manager role. You'll have influence, context, and accountability across every function that touches the card. You'll be the person who knows more about how IBCC operates than anyone else in the building, and you'll use that knowledge to drive alignment, unblock issues, and build the operational foundation the product needs to scale.
Responsibilities
Program Ownership:
- Serve as the single operational owner for IBCC end-to-end — the go-to person for anything touching customer service, servicing, collections, disputes, or back office on the card product
- Maintain a living view of IBCC operational health: volume trends, issue backlogs, SLA performance, and escalation patterns across all functions
- Own the IBCC issues log and drive resolution cross-functionally — triaging inbound problems, assigning owners, and tracking to closure
- Define and monitor KPIs across the full IBCC operational lifecycle; surface insights and risks to senior leadership on a regular cadence
Cross-Functional Coordination:
- Act as the connective tissue between Collections, Servicing, Customer Service, Platform, Product, Compliance, and WebBank — ensuring every team has what they need to support IBCC customers effectively
- Lead operational readiness for all IBCC product releases and feature launches — defining support requirements, agent enablement needs, and escalation paths before go-live
- Represent IBCC operations in cross-functional forums, product reviews, and partner meetings including WebBank commercial syncs
- Partner with the Platform team on LoanPro and Card System changes that impact IBCC operations, translating business requirements into clear operational asks
Servicing & Collections Operations:
- Own the design and documentation of IBCC servicing processes — payments, disputes, fraud claims, account maintenance — ensuring they are compliant, scalable, and agent-ready
- Partner with Collections leadership to define and refine IBCC-specific collections strategies, including pre- and post-charge-off handling, dispute/chargeback workflows, and agency escalation paths
- Coordinate with the Customer Service team (and BPO partners) to ensure IBCC servicing procedures are current, trained, and consistently executed
- Identify process gaps and manual workflows that are candidates for automation or AI-assisted handling, and drive those improvements through to execution
Qualifications
- 8+ years of experience in operations, program management, or servicing within fintech, credit cards, lending, or financial services
- Demonstrated ability to operate as a cross-functional program owner — driving alignment and execution across teams without direct authority over all of them
- Deep understanding of credit card or lending operations, including servicing, collections, disputes, and compliance touchpoints
- Strong analytical skills — comfortable owning reporting, diagnosing operational issues from data, and presenting findings clearly to senior leadership
- Exceptional written and verbal communication; able to translate complex operational detail into crisp executive updates and clear team-level direction
- High ownership mindset — you notice what's falling through the cracks and pick it up without being asked
- Comfort with ambiguity and new product builds; experience standing up operations for a net-new product is a strong plus
Preferred
- Experience with credit card servicing, preferably small business or commercial-focused
- Familiarity with Salesforce, LoanPro, or card servicing systems
- Experience working with bank partners (e.g. WebBank) or in a bank partnership model
- Exposure to compliance, vendor oversight, QA, or BPO management
Why This Role Matters
IBCC just hit General Availability — any US small business can now apply. The product is real, the customers are here, and the operational infrastructure needs to match. This person will shape what great looks like for IBCC operations from the ground up, and their work will directly determine whether hundreds of thousands of small business customers have a great experience with Intuit's newest financial product.
Level: P4 Staff Business Operations Manager
Team: Lending Operations & Partnerships
Reports to: Head of Lending Operations & Partnerships
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
- Bay Area California $166,500.00 - 225,500.00
- Southern California $154,500.00 - 208,500.00
- Colorado $140,000.00 - 189,500.00
- Hawaii $147,000.00 - 198,500.00
- Illinois $140,000.00 - 189,500.00
- Massachusetts $147,000.00 - 198,500.00
- Maryland $140,000.00 - 189,500.00
- Minnesota $127,000.00 - 172,000.00
- New Jersey $147,000.00 - 198,500.00
- New York $152,000.00 - 205,500.00
- Ohio $127,000.00 - 172,000.00
- Vermont $140,000.00 - 189,500.00
- Washington $147,000.00 - 198,500.00
- Washington DC $140,000.00 - 189,500.00
- Springfield $140,000 - $189,500
- San Diego, CA $154,500 - $208,500
Overview
The Intuit Business Credit Card (IBCC) is one of Intuit's newest and fastest-growing products, and we're looking for a Program Manager to be its operational backbone. This role owns the end-to-end operational health of IBCC — spanning customer service, servicing, collections, and back office — acting as the internal expert and cross-functional hub that keeps a brand new, complex product running smoothly at scale.
This is not a traditional manager role. You'll have influence, context, and accountability across every function that touches the card. You'll be the person who knows more about how IBCC operates than anyone else in the building, and you'll use that knowledge to drive alignment, unblock issues, and build the operational foundation the product needs to scale.
Responsibilities
Program Ownership:
- Serve as the single operational owner for IBCC end-to-end — the go-to person for anything touching customer service, servicing, collections, disputes, or back office on the card product
- Maintain a living view of IBCC operational health: volume trends, issue backlogs, SLA performance, and escalation patterns across all functions
- Own the IBCC issues log and drive resolution cross-functionally — triaging inbound problems, assigning owners, and tracking to closure
- Define and monitor KPIs across the full IBCC operational lifecycle; surface insights and risks to senior leadership on a regular cadence
Cross-Functional Coordination:
- Act as the connective tissue between Collections, Servicing, Customer Service, Platform, Product, Compliance, and WebBank — ensuring every team has what they need to support IBCC customers effectively
- Lead operational readiness for all IBCC product releases and feature launches — defining support requirements, agent enablement needs, and escalation paths before go-live
- Represent IBCC operations in cross-functional forums, product reviews, and partner meetings including WebBank commercial syncs
- Partner with the Platform team on LoanPro and Card System changes that impact IBCC operations, translating business requirements into clear operational asks
Servicing & Collections Operations:
- Own the design and documentation of IBCC servicing processes — payments, disputes, fraud claims, account maintenance — ensuring they are compliant, scalable, and agent-ready
- Partner with Collections leadership to define and refine IBCC-specific collections strategies, including pre- and post-charge-off handling, dispute/chargeback workflows, and agency escalation paths
- Coordinate with the Customer Service team (and BPO partners) to ensure IBCC servicing procedures are current, trained, and consistently executed
- Identify process gaps and manual workflows that are candidates for automation or AI-assisted handling, and drive those improvements through to execution
Qualifications
- 8+ years of experience in operations, program management, or servicing within fintech, credit cards, lending, or financial services
- Demonstrated ability to operate as a cross-functional program owner — driving alignment and execution across teams without direct authority over all of them
- Deep understanding of credit card or lending operations, including servicing, collections, disputes, and compliance touchpoints
- Strong analytical skills — comfortable owning reporting, diagnosing operational issues from data, and presenting findings clearly to senior leadership
- Exceptional written and verbal communication; able to translate complex operational detail into crisp executive updates and clear team-level direction
- High ownership mindset — you notice what's falling through the cracks and pick it up without being asked
- Comfort with ambiguity and new product builds; experience standing up operations for a net-new product is a strong plus
Preferred
- Experience with credit card servicing, preferably small business or commercial-focused
- Familiarity with Salesforce, LoanPro, or card servicing systems
- Experience working with bank partners (e.g. WebBank) or in a bank partnership model
- Exposure to compliance, vendor oversight, QA, or BPO management
Why This Role Matters
IBCC just hit General Availability — any US small business can now apply. The product is real, the customers are here, and the operational infrastructure needs to match. This person will shape what great looks like for IBCC operations from the ground up, and their work will directly determine whether hundreds of thousands of small business customers have a great experience with Intuit's newest financial product.
Level: P4 Staff Business Operations Manager
Team: Lending Operations & Partnerships
Reports to: Head of Lending Operations & Partnerships
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
- Bay Area California $166,500.00 - 225,500.00
- Southern California $154,500.00 - 208,500.00
- Colorado $140,000.00 - 189,500.00
- Hawaii $147,000.00 - 198,500.00
- Illinois $140,000.00 - 189,500.00
- Massachusetts $147,000.00 - 198,500.00
- Maryland $140,000.00 - 189,500.00
- Minnesota $127,000.00 - 172,000.00
- New Jersey $147,000.00 - 198,500.00
- New York $152,000.00 - 205,500.00
- Ohio $127,000.00 - 172,000.00
- Vermont $140,000.00 - 189,500.00
- Washington $147,000.00 - 198,500.00
- Washington DC $140,000.00 - 189,500.00
- Springfield $140,000 - $189,500
- San Diego, CA $154,500 - $208,500
See all 95+ Business Operations at Intuit jobs
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Get Access To All JobsTips for Finding Business Operations Jobs at Intuit Jobs
Frame Your Credentials Around Specialty Occupation Standards
Business Operations roles at Intuit often require USCIS to recognize the position as a specialty occupation. Documenting that your degree field directly maps to the responsibilities in the job posting strengthens your petition before the employer even files.
Target Intuit Roles That Cross Finance and Technology
Intuit's Business Operations function sits at the intersection of financial software and strategic planning. Roles tied to product analytics, revenue operations, or go-to-market strategy tend to have clearer specialty occupation arguments than general coordinator positions.
Search Verified Sponsoring Employers Before Applying
Use Migrate Mate to filter Business Operations openings specifically at Intuit, so you're applying only to roles where sponsorship is already part of the hiring process, not something you'll need to negotiate from scratch.
Clarify OPT Cap-Gap Coverage Before Your Start Date
If you're on F-1 OPT and Intuit files your H-1B in April, the cap-gap rule extends your work authorization through September 30 while USCIS processes the petition. Confirm with your DSO that your I-20 reflects cap-gap status before your OPT expiration date passes.
Align Your Offer Timeline With the H-1B Filing Window
H-1B petitions for October 1 start dates require USCIS registration in March. If you're interviewing at Intuit in late spring or summer, ask HR whether the role can accommodate a delayed start or whether a cap-exempt filing pathway applies to your situation.
Prepare a Prevailing Wage Narrative for Operations Titles
DOL prevailing wage determinations for Business Operations titles can vary widely by level and location. Understanding which wage tier your offered role falls into helps you spot potential LCA issues before they delay your petition at the filing stage.
Business Operations at Intuit jobs are hiring across the US. Find yours.
Find Business Operations at Intuit JobsFrequently Asked Questions
Does Intuit sponsor H-1B visas for Business Operations?
Yes, Intuit sponsors H-1B visas for Business Operations roles. The company has a established immigration program that handles petitions across its major U.S. offices, including roles in strategy, program management, and revenue operations. Your offer letter will typically outline the sponsorship process, and Intuit's legal team coordinates directly with outside immigration counsel to file the petition.
How do I apply for Business Operations jobs at Intuit?
Applications go through Intuit's careers portal, where Business Operations roles are listed under functions like Finance, Strategy, and Corporate Development. Tailoring your resume to highlight cross-functional program ownership and data-driven decision-making improves your chances. You can also browse verified Business Operations openings at Intuit on Migrate Mate, which filters specifically for roles open to visa sponsorship.
Which visa types does Intuit commonly use for Business Operations roles?
Intuit sponsors several visa categories for Business Operations positions, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, and F-1 OPT and CPT for students. For longer-term pathways, Intuit also supports EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process, typically initiated after an employee has been in role for a period of time.
What qualifications does Intuit expect for Business Operations roles?
Most Business Operations roles at Intuit require a bachelor's degree in business, finance, economics, or a related field, with senior positions often expecting an MBA or equivalent experience. Intuit prioritizes candidates with analytical fluency, experience with cross-functional project ownership, and familiarity with SaaS or financial technology environments. For USCIS purposes, the stronger the tie between your degree and the specific role, the cleaner the specialty occupation argument.
How long does the sponsorship process take if Intuit extends an offer?
Timeline depends on your visa category. H-1B standard processing runs three to five months after USCIS receives the petition, though premium processing can reduce USCIS adjudication to 15 business days. E-3 consular processing for Australian citizens typically moves faster, often within a few weeks of the interview. PERM labor certification for Green Card sponsorship runs 12 to 24 months before the I-140 petition stage begins.
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