Operations Jobs at Johns Hopkins University with Visa Sponsorship
Johns Hopkins University hires for Operations roles across its hospitals, research divisions, and administrative offices, covering functions like facilities management, supply chain, project coordination, and compliance. The university has a consistent track record of sponsoring international workers in this function, supporting candidates through H-1B, Green Card, and OPT pathways.
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Get Access To All JobsINTRODUCTION
We are seeking a Food Service Operations Manager who will provide the day-to-day oversight and direction for the food service locations on Homewood Campus, reporting to location managers. With a focus on student satisfaction and engagement, quality execution and service, they will work closely with the Director of Residential Dining Operations and Assistant Director of Retail Operations to ensure consistency across venues and creating the right experience for students in the dining locations.
Focusing on the student experience and quality execution will be vitally important in the role. This leader will be responsible for the development and growth of the location operational team.
They will support the overall residential operation as needed under the direction of the Director of Residential Dining.
Specific Duties & Responsibilities
Operations
- Leads all daily operations at the location and provides direction for all team leaders at the location, they will collaborate with the culinary team on culinary execution at the location.
- Assists in management of team of 80 employees to include team leaders and bargaining unit (BU) members.
- Supports scheduling and direction of employee workflow to include team leaders and bargaining unit members.
- Builds and maintains strong relationships with students, campus constituents, and dining team members.
- Responds and assists in any service issues.
- Ensures team members have the tools necessary to complete their jobs.
- Ensures show quality standards are maintained at all times.
- Supports and communicates University initiatives.
- Works with the Marketing Team to create and execute marketing initiatives.
- Assists Employee Labor Relations with managing bargaining unit hourly staff as aligned with the Collective Bargaining Agreement.
- Ensures the location physical plant and equipment is maintained and in good working conditions.
- Works closely with the department of facilities and real estate to ensure timely response to facility related work orders.
- Ensures authenticity in menus including the digital signage.
- Sets high expectations for customer service, product knowledge and education among all staff (BU team members and team leaders).
- Works with Hopkins Dining Support team to ensure all areas are represented in the location and there is intentional collaboration between the Support team, the location management and BU team members.
Finance
- Ensures cost controls are in place and being adhered to.
- Oversees completion of required location reports.
Controls
- Ensures that all security, safety, and sanitation standards are achieved.
- Employs good safety and sanitation practices.
- Oversees control of the food, equipment and smallwares inventories in the location.
Leadership and Internal Relationship Building
- Uses engagement strategies to recognize, motivate, and celebrate individuals and teams delivering outstanding performance throughout location.
- Promotes a cooperative work climate, maximizing productivity and morale.
- Interviews, hires, trains, and develops team members according to Dining Standards.
- Displays a positive attitude towards team members.
- Mentors department management to develop their skills and leadership abilities.
Special Knowledge, Skills and Abilities
- Proven ability to lead and develop a diverse team.
- Ability to maintain organization in a changing environment.
- Exhibits initiative, responsibility, flexibility, and leadership.
- Able to communicate effectively with management team, students, and team members.
- Ability to taste and evaluate food and beverage products.
Additional Information
- This position is considered essential personnel and will be asked to be on call via phone or in person as needed during the semester as a point of contact for the location team.
- This position will also need to execute flex hours (including weekends) to ensure proper management at all times and to execute events that fall later in the day or on weekends.
MINIMUM QUALIFICATIONS
- Associate's Degree or Culinary Degree Equivalent.
- Minimum 3 years of Food Service Management experience, with at least 1 year in a supervisory role.
- SERV Safe and Allertrain certification is required and must be obtained within three months of employment if not currently held.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
PREFERRED QUALIFICATIONS
- Bachelor's Degree preferred.
Classified Title: Food Services Manager
Job Posting Title (Working Title): Food Service Operations Manager (Hopkins Dining)
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $48,000 - $84,100 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: 5 days a week, nights and weekends included
FLSA Status: Exempt
LOCATION
Location: Homewood Campus
Department name: Hopkins Dining
Personnel area: University Student Services
INTRODUCTION
We are seeking a Food Service Operations Manager who will provide the day-to-day oversight and direction for the food service locations on Homewood Campus, reporting to location managers. With a focus on student satisfaction and engagement, quality execution and service, they will work closely with the Director of Residential Dining Operations and Assistant Director of Retail Operations to ensure consistency across venues and creating the right experience for students in the dining locations.
Focusing on the student experience and quality execution will be vitally important in the role. This leader will be responsible for the development and growth of the location operational team.
They will support the overall residential operation as needed under the direction of the Director of Residential Dining.
Specific Duties & Responsibilities
Operations
- Leads all daily operations at the location and provides direction for all team leaders at the location, they will collaborate with the culinary team on culinary execution at the location.
- Assists in management of team of 80 employees to include team leaders and bargaining unit (BU) members.
- Supports scheduling and direction of employee workflow to include team leaders and bargaining unit members.
- Builds and maintains strong relationships with students, campus constituents, and dining team members.
- Responds and assists in any service issues.
- Ensures team members have the tools necessary to complete their jobs.
- Ensures show quality standards are maintained at all times.
- Supports and communicates University initiatives.
- Works with the Marketing Team to create and execute marketing initiatives.
- Assists Employee Labor Relations with managing bargaining unit hourly staff as aligned with the Collective Bargaining Agreement.
- Ensures the location physical plant and equipment is maintained and in good working conditions.
- Works closely with the department of facilities and real estate to ensure timely response to facility related work orders.
- Ensures authenticity in menus including the digital signage.
- Sets high expectations for customer service, product knowledge and education among all staff (BU team members and team leaders).
- Works with Hopkins Dining Support team to ensure all areas are represented in the location and there is intentional collaboration between the Support team, the location management and BU team members.
Finance
- Ensures cost controls are in place and being adhered to.
- Oversees completion of required location reports.
Controls
- Ensures that all security, safety, and sanitation standards are achieved.
- Employs good safety and sanitation practices.
- Oversees control of the food, equipment and smallwares inventories in the location.
Leadership and Internal Relationship Building
- Uses engagement strategies to recognize, motivate, and celebrate individuals and teams delivering outstanding performance throughout location.
- Promotes a cooperative work climate, maximizing productivity and morale.
- Interviews, hires, trains, and develops team members according to Dining Standards.
- Displays a positive attitude towards team members.
- Mentors department management to develop their skills and leadership abilities.
Special Knowledge, Skills and Abilities
- Proven ability to lead and develop a diverse team.
- Ability to maintain organization in a changing environment.
- Exhibits initiative, responsibility, flexibility, and leadership.
- Able to communicate effectively with management team, students, and team members.
- Ability to taste and evaluate food and beverage products.
Additional Information
- This position is considered essential personnel and will be asked to be on call via phone or in person as needed during the semester as a point of contact for the location team.
- This position will also need to execute flex hours (including weekends) to ensure proper management at all times and to execute events that fall later in the day or on weekends.
MINIMUM QUALIFICATIONS
- Associate's Degree or Culinary Degree Equivalent.
- Minimum 3 years of Food Service Management experience, with at least 1 year in a supervisory role.
- SERV Safe and Allertrain certification is required and must be obtained within three months of employment if not currently held.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
PREFERRED QUALIFICATIONS
- Bachelor's Degree preferred.
Classified Title: Food Services Manager
Job Posting Title (Working Title): Food Service Operations Manager (Hopkins Dining)
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $48,000 - $84,100 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: 5 days a week, nights and weekends included
FLSA Status: Exempt
LOCATION
Location: Homewood Campus
Department name: Hopkins Dining
Personnel area: University Student Services
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Get Access To All JobsTips for Finding Operations Jobs at Johns Hopkins University Jobs
Frame Your Credentials for Specialty Occupation Standards
Operations roles at universities can face USCIS scrutiny over specialty occupation eligibility. Make sure your degree field directly maps to the specific role, whether that's operations research, supply chain management, or facilities engineering, not a general business degree.
Target Roles Tied to Research Infrastructure
Johns Hopkins runs one of the largest research enterprises in the country. Operations positions supporting research facilities, laboratory logistics, or sponsored program administration tend to have stronger sponsorship precedent than purely administrative support roles.
Use Migrate Mate to Filter Open Operations Roles
Search Migrate Mate to browse Johns Hopkins Operations openings filtered by visa sponsorship availability, so you're only applying to positions where international candidates have a realistic path forward.
Clarify Sponsorship Scope During Initial Interviews
University HR teams often distinguish between sponsoring an H-1B extension for a current employee and initiating a new petition for an outside hire. Ask hiring managers directly whether the role budget includes new H-1B sponsorship, not just transfers.
Operations at Johns Hopkins University jobs are hiring across the US. Find yours.
Find Operations at Johns Hopkins University JobsFrequently Asked Questions
Does Johns Hopkins University sponsor H-1B visas for Operations roles?
Yes, Johns Hopkins University sponsors H-1B visas for qualifying Operations positions. The university has an established international hiring process, particularly for roles tied to research operations, facilities, and program administration. Sponsorship is not automatic for every posting, so confirm with the hiring team whether a specific role is open to H-1B candidates before applying.
How do I apply for Operations jobs at Johns Hopkins University?
Applications go through the Johns Hopkins careers portal, where each posting specifies the hiring department and required qualifications. You can also use Migrate Mate to browse Operations openings at Johns Hopkins filtered by visa sponsorship, which saves time by surfacing roles where international candidates are actively considered. Tailor your resume to reflect the specific operational function, whether research administration, supply chain, or facilities management.
Which visa types are commonly used for Operations roles at Johns Hopkins University?
Johns Hopkins supports several visa pathways for Operations hires. H-1B is the most common route for full-time positions requiring a bachelor's degree or higher in a specialty field. F-1 OPT and CPT are available for students and recent graduates in relevant programs. TN visas are an option for Canadian and Mexican nationals in qualifying professional categories. Green Card sponsorship through EB-2 or EB-3 is pursued for longer-term hires after PERM labor certification through DOL.
What qualifications are expected for Operations positions at Johns Hopkins University?
Expectations depend on the specific function. Research operations roles typically require experience with grant compliance, sponsored program regulations, or laboratory logistics. Facilities and project management positions often look for PMP certification or relevant engineering backgrounds. Supply chain roles may require procurement or ERP system experience. For H-1B sponsorship, your degree field needs to directly align with the role's core duties to satisfy USCIS specialty occupation requirements.
How do I navigate the sponsorship timeline when targeting Johns Hopkins Operations roles?
If you're transitioning from F-1 OPT, the H-1B cap filing window opens April 1 for an October 1 start date, meaning Johns Hopkins needs to initiate your petition by late March at the latest. For H-1B transfers from another employer, timing is more flexible since cap-exempt portability applies. For Green Card pathways, PERM labor certification with DOL can take 12 to 18 months before the I-140 petition is even filed, so discuss long-term intent early in the offer process.
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