Customer Success Jobs at United Rentals with Visa Sponsorship
United Rentals hires Customer Success professionals to manage accounts, drive retention, and support clients across a national equipment rental network. The company has an established track record of sponsoring work visas for this function, making it a realistic target if you need employer sponsorship to work in the U.S.
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INTRODUCTION
Great company. Great people. Great opportunities.
Sales Associate - Gen Rent
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As a Sales Associate on our General Rentals team, you’ll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You’ll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success.
What you’ll do:
- Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle.
- Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.
- Progress through a series of outbound sales campaigns that provide exposure to different construction verticals, varying customer spend levels, general vs specialty equipment rentals, and both new and existing customer segments.
- Master key United Rentals sales tools, including our CRM, inventory management platforms, customer portal, and mobile applications.
- Lead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more.
- Learn proven sales methodologies to deliver solutions for our customers and drive revenue growth.
- Participate in local team initiatives such as daily safety huddles, customer appreciation events, equipment yard sale events, customer entertainment outings, charity drives, and 1UR internal team-building workshops.
- Track your Sales Development progress through multiple achievement levels, with access to real-time sales performance metrics and weekly peer-ranked competitions.
- Receive daily feedback from corporate and local leadership meetings, call coaching sessions, and ride-alongs to local jobsites. You will drive engagement during these meetings by developing sales strategies for your accounts and creating realistic timelines to achieve your goals.
- The average Sales Associate spends 4-6 months in the Sales Development Program (SDP) before promotion to an Outside Sales Representative (OSR), with the timeline dependent on market conditions and individual performance.
- Other duties as assigned.
Requirements
- Bachelor's degree or equivalent work experience
- Experience in a customer-facing sales role (preferred)
- Excellent interpersonal & communication skills
- Strong teamwork and collaboration skills
- Proficient computer and mobile phone/tablet skills
- Valid driver's license with acceptable driving record
- Training: must live within reasonable driving distance of assigned branch and report on-site M-F
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings.
For Canadian benefits, click here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

INTRODUCTION
Great company. Great people. Great opportunities.
Sales Associate - Gen Rent
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As a Sales Associate on our General Rentals team, you’ll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You’ll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success.
What you’ll do:
- Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle.
- Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.
- Progress through a series of outbound sales campaigns that provide exposure to different construction verticals, varying customer spend levels, general vs specialty equipment rentals, and both new and existing customer segments.
- Master key United Rentals sales tools, including our CRM, inventory management platforms, customer portal, and mobile applications.
- Lead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more.
- Learn proven sales methodologies to deliver solutions for our customers and drive revenue growth.
- Participate in local team initiatives such as daily safety huddles, customer appreciation events, equipment yard sale events, customer entertainment outings, charity drives, and 1UR internal team-building workshops.
- Track your Sales Development progress through multiple achievement levels, with access to real-time sales performance metrics and weekly peer-ranked competitions.
- Receive daily feedback from corporate and local leadership meetings, call coaching sessions, and ride-alongs to local jobsites. You will drive engagement during these meetings by developing sales strategies for your accounts and creating realistic timelines to achieve your goals.
- The average Sales Associate spends 4-6 months in the Sales Development Program (SDP) before promotion to an Outside Sales Representative (OSR), with the timeline dependent on market conditions and individual performance.
- Other duties as assigned.
Requirements
- Bachelor's degree or equivalent work experience
- Experience in a customer-facing sales role (preferred)
- Excellent interpersonal & communication skills
- Strong teamwork and collaboration skills
- Proficient computer and mobile phone/tablet skills
- Valid driver's license with acceptable driving record
- Training: must live within reasonable driving distance of assigned branch and report on-site M-F
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings.
For Canadian benefits, click here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
See all 23+ Customer Success at United Rentals jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at United Rentals roles.
Get Access To All JobsTips for Finding Customer Success Jobs at United Rentals Jobs
Frame Your Experience Around Revenue Retention
United Rentals' Customer Success roles are evaluated on account retention and upsell performance, not just support metrics. Quantify churn prevention and contract expansion in your resume before applying so hiring managers see direct business impact.
Target Roles Tied to Major Accounts
United Rentals staffs dedicated Customer Success positions for its industrial and construction enterprise accounts. Roles tied to these segments tend to have longer hiring cycles but stronger sponsorship justification because the skill set is specialized and harder to fill domestically.
Confirm OPT or CPT Eligibility Before Outreach
If you're on F-1 status, verify your OPT authorization dates before reaching out to recruiters. United Rentals participates in E-Verify, so your employment authorization must be active and verifiable from day one of onboarding.
Ask Directly About LCA Filing Timelines
For H-1B transfers or cap-exempt filings, your employer must submit a certified Labor Condition Application to DOL before USCIS can process the petition. Ask your United Rentals recruiter which internal team owns this step and how long their LCA processing typically runs.
Use Migrate Mate to Filter Open Roles by Visa Type
Searching United Rentals' careers page won't tell you which Customer Success openings are open to sponsored candidates. Use Migrate Mate to filter roles by visa category so you apply only to positions where sponsorship is already on the table.
Align Your Start Date With H-1B Cap Deadlines
If you need a new H-1B and aren't cap-exempt, USCIS opens registration in March for an October 1 start. Build your United Rentals application timeline backward from that window so an offer, if extended, lands before the registration deadline.
Customer Success at United Rentals jobs are hiring across the US. Find yours.
Find Customer Success at United Rentals JobsFrequently Asked Questions
Does United Rentals sponsor H-1B visas for Customer Success?
Yes, United Rentals has sponsored H-1B visas for Customer Success roles. The company works with immigration counsel to file petitions for qualified candidates when the role meets specialty occupation criteria. Your strongest position is applying for an enterprise or technical account-facing role where a relevant bachelor's degree is a genuine job requirement, not just a preference.
How do I apply for Customer Success jobs at United Rentals?
You can apply through United Rentals' careers portal or browse open roles with sponsorship filters on Migrate Mate. When submitting your application, tailor your resume to highlight account retention, client escalation management, and any experience with equipment, construction, or industrial clients, since those map directly to United Rentals' core customer base.
Which visa types does United Rentals commonly use for Customer Success hires?
United Rentals has sponsored H-1B, TN, F-1 OPT, F-1 CPT, and J-1 visas for Customer Success positions. TN is available to Canadian and Mexican nationals in qualifying professional categories. F-1 OPT is often the entry point for recent graduates, with H-1B sponsorship considered once a candidate has demonstrated performance in the role.
What qualifications does United Rentals look for in sponsored Customer Success candidates?
Most Customer Success roles at United Rentals require a bachelor's degree in business, communications, or a related field, plus direct experience managing B2B accounts or client relationships. Familiarity with CRM platforms, contract renewals, and ideally the construction or industrial equipment sector strengthens your application and supports the specialty occupation argument needed for H-1B sponsorship.
How long does the visa sponsorship process take when joining United Rentals for a Customer Success role?
Timeline depends on visa type. F-1 OPT authorization can align with a standard onboarding schedule if your EAD is already approved. H-1B cap-subject petitions follow USCIS's annual cycle with an October 1 start date. H-1B transfers for candidates already in status can move faster. PERM-based Green Card sponsorship, if offered, typically runs one to three years from initiation.
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