Concierge Jobs in Texas
Concierge jobs in Texas are active across the state's hospitality, luxury residential, and corporate sectors, with openings at every level from entry-level front desk to senior guest experience roles. Houston, Dallas, and Austin lead hiring, with established employers such as Marriott International, Hilton, and Four Seasons Hotels anchoring demand in major business and travel corridors. The most sought-after specialties in Texas are hotel concierge, corporate concierge, and residential or high-rise building concierge. Find a role that fits below and apply directly.
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Showing 5 of 30+ Concierge jobs
INTRODUCTION
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
JOB SUMMARY
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club’s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
KEY PRIORITIES
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club’s commitment to exceeding members’ expectations.
REPORTING STRUCTURE
Reports to the Member Experience Director
DAY TO DAY
- Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
- Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
- Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
- Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
- Assist with member communications, including social media efforts, newsletters, and event announcements.
- Make outbound calls to new and at-risk members to ensure engagement and retention.
- Support member experience initiatives by promoting club offerings and assisting with key projects.
- Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
- Conduct proactive phone calls to confirm member reservations for dining and events.
- Oversee the reservation process for the club’s dining facilities, ensuring accurate booking details and timely confirmations.
- Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
- Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
- Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
- Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
- Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
- Maintain up-to-date member profiles, including personal preferences and special occasions.
- Communicate any known member’s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
- Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
- Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.
ADDITIONAL DUTIES
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
ABOUT YOU
Required
- High school diploma or equivalent.
- A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
- Possess a service-oriented mindset with the ability to make every member and guest feel valued.
- Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
- Professional and welcoming phone demeanor.
- Positive attitude with a collaborative team spirit.
Preferred
- Strong communication skills across various channels, including verbal, written, phone, text, and social media.
- Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
- Strong organizational skills with keen attention to detail.
- Exceptional listening skills, with the ability to understand and respond to member and guest needs.
- Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
- Effective multitasker with strong time management and prioritization skills.
Physical Requirements
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Effective communication skills with sufficient visual acuity, including talking and hearing.
PRIMARY TOOLS/EQUIPMENT
- Computer
- Keyboard
- Telephone
- Copier
- General office supplies
WORK SCHEDULE
- Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
- Additional hours are required to meet deadlines of the position.
WHAT WE OFFER
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members)
Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
INTRODUCTION
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
JOB SUMMARY
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club’s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
KEY PRIORITIES
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club’s commitment to exceeding members’ expectations.
REPORTING STRUCTURE
Reports to the Member Experience Director
DAY TO DAY
- Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
- Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
- Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
- Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
- Assist with member communications, including social media efforts, newsletters, and event announcements.
- Make outbound calls to new and at-risk members to ensure engagement and retention.
- Support member experience initiatives by promoting club offerings and assisting with key projects.
- Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
- Conduct proactive phone calls to confirm member reservations for dining and events.
- Oversee the reservation process for the club’s dining facilities, ensuring accurate booking details and timely confirmations.
- Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
- Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
- Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
- Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
- Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
- Maintain up-to-date member profiles, including personal preferences and special occasions.
- Communicate any known member’s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
- Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
- Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.
ADDITIONAL DUTIES
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
ABOUT YOU
Required
- High school diploma or equivalent.
- A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
- Possess a service-oriented mindset with the ability to make every member and guest feel valued.
- Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
- Professional and welcoming phone demeanor.
- Positive attitude with a collaborative team spirit.
Preferred
- Strong communication skills across various channels, including verbal, written, phone, text, and social media.
- Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
- Strong organizational skills with keen attention to detail.
- Exceptional listening skills, with the ability to understand and respond to member and guest needs.
- Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
- Effective multitasker with strong time management and prioritization skills.
Physical Requirements
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Effective communication skills with sufficient visual acuity, including talking and hearing.
PRIMARY TOOLS/EQUIPMENT
- Computer
- Keyboard
- Telephone
- Copier
- General office supplies
WORK SCHEDULE
- Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
- Additional hours are required to meet deadlines of the position.
WHAT WE OFFER
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members)
Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
See All 30 Concierge Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Concierge JobsConcierge Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Concierge Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Life Time9
- FirstService Residential6
- Hyatt2
- Omni Hotels2
- AppFolio1
Top Industries Hiring
- Sports & Recreation10
- Construction & Real Estate7
- Automotive2
- Hospitality & Tourism2
- Food & Beverage1
What Texas Employers Look For
The qualifications that appear most often in concierge jobs across Texas.
- Prior customer service or guest relations experience in a hospitality or luxury setting
- Strong knowledge of local Texas attractions, dining, transportation, and event options
- Professional written and verbal communication skills in a client-facing environment
- Ability to manage multiple guest or resident requests simultaneously under time pressure
- Proficiency with property management software or concierge desk management platforms
- Flexible availability including evenings, weekends, and holidays as required by the employer
Concierge Jobs in Texas: Frequently Asked Questions
How do you become a concierge in Texas?
Becoming a concierge in Texas does not require a state-issued license, but employers consistently expect a high school diploma or equivalent and prior customer service experience in hospitality or a related field. Many candidates strengthen their applications by earning the Les Clefs d'Or certification or a Certified Hotel Concierge credential through the National Concierge Association. Large Texas hotel groups and luxury residential buildings often promote from front desk, bellhop, or guest services roles.
How much do concierges make in Texas?
Concierges in Texas earn a median of about $36,070 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $28,740 for the lowest 10% to over $47,330 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire concierges in Texas?
Employers hiring concierges in Texas right now include Life Time, FirstService Residential, and Hyatt, based on current listings on Migrate Mate as of June 2026. Texas's concentration of luxury hotels, large corporate campuses, and upscale residential high-rises in metros like Houston and Dallas makes the state one of the more consistent markets for concierge openings year-round.
Which Texas cities have the most concierge jobs?
Dallas, Houston, and San Antonio account for the largest share of concierge openings in Texas. Houston and Dallas drive volume through their major convention hotel corridors and corporate headquarters campuses, while Austin's fast-growing hospitality scene and tech-sector office market have steadily expanded demand for both hotel and corporate concierge roles.
Are there remote concierge jobs in Texas?
Yes, but they're rare. Concierge work is inherently on-site because the role depends on in-person guest or resident interaction, local knowledge, and physical coordination of services. About 7% of concierge openings tied to Texas are remote or hybrid as of June 2026, and those positions tend to be virtual concierge or digital guest services coordinator roles that handle requests by phone, chat, or app rather than in person.
How can I get hired as a concierge in Texas with little or no experience?
The most realistic entry path is starting in a front desk agent, bell attendant, or guest services associate role at a full-service hotel, where internal movement into a concierge position is common. Large Texas hotel groups affiliated with Marriott, Hilton, and Hyatt run structured associate development programs that promote from within. Building familiarity with the Dallas Arts District, Houston's Museum District, or Austin's entertainment venues gives candidates a concrete local knowledge edge that hiring managers value alongside any formal credential.
Where can I find and apply to concierge jobs in Texas?
You can find and apply to concierge jobs in Texas on Migrate Mate, which lists current Texas openings across the state's major hiring markets. Find roles that fit your experience and location, then apply directly to each employer through the listing.
See All 30 Concierge Jobs in Texas
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